Accident Exchange Group PLC
08 June 2006
FOR IMMEDIATE RELEASE 8th June 2006
Accident Exchange Group Plc
AUDI UK ADOPTS ACCIDENT EXCHANGE
Manufacturer to roll out Accident Aftercare service
Accident Exchange Group Plc ('Accident Exchange' or 'The Group') is pleased to
announce that Audi UK has informed its dealer network of its intention to launch
a national Accident Aftercare Solution in conjunction with The Group. Accident
Exchange will support the brand's franchised Audi network as the recommended
solutions provider for Accident Aftercare.
Through the 'Audi Accident Aftercare' initiative, The Group will deliver a suite
of services designed to allow the 133 Audi Centres to capitalise on the customer
support and revenue opportunities that a focused accident management solution
can deliver. In the UK, new Audi car sales in 2005 were approximately 84,400 and
there are in excess of an estimated 436,000 Audi cars which are less than six
years old in use in the UK.
The manufacturer driven programme operated by Accident Exchange will include
branded marketing material, Centre staff training and support and will allow
dealer personnel to access the Accident Exchange website which includes real
time claim and management information. Approximately 50% of the Audi dealer
network are already utilising the services of Accident Exchange.
All Audi customers, whether connected through new vehicles, used vehicles or
after-sales, will receive free membership to Audi Accident Aftercare, providing
assistance with everything from recovery of damaged vehicles to mobility
arrangements and insurance claim management.
The clear aim is to help Audi to provide an accident management service to a
greater share of the 17 per cent. of Audi customers who will be involved in an
accident over the next twelve months. Accident Exchange Chief Executive, Steve
Evans explains: 'Audi Accident Aftercare will provide a seamless,
customer-focused programme, providing Audi Centres with both incremental sales
(parts, labour and new vehicles) and increased profit though the receipt of
referral commission from Accident Exchange.'
Dominic Elms, Audi UK Head of Aftersales, welcomes the initiative: 'An Audi
Centre which is structured to react quickly, communicate efficiently and provide
valuable support to a customer involved in an accident, will not only be
rewarded with loyalty, but also potential incremental business.'
Accident Exchange Group Plc
Steve Evans, Chief Executive 08700-116 719
Martin Andrews, Group Finance Director 08700-053 649
Steve Liebmann or Simon Bloomfield 020-7367-8888
About Accident Exchange
Based in Coleshill, West Midlands, Accident Exchange delivers accident
management and other solutions to automotive and
insurance related sectors. Quoted on AIM, the stock code is LSE: ACE.
This information is provided by RNS
The company news service from the London Stock Exchange