Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

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For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.

COOKIES

In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.

HOW WE USE INFORMATION

We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.

ACCESS TO YOUR INFORMATION AND CORRECTION

We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

OTHER WEBSITES

Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

If you want more information or have any questions or comments relating to our privacy policy please email publishing@financialexpress.net in the first instance.

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Taylor Nelson Sofres (TNS)

  Print      Mail a friend       Annual reports

Monday 01 July, 2002

Taylor Nelson Sofres

Trading Statement

Taylor Nelson Sofres PLC
01 July 2002



                            Taylor Nelson Sofres plc

                            Pre-close trading update

                         Expectations remain unchanged

In line with current market practice, Taylor Nelson Sofres, a world leader in
market information, issues the following trading update ahead of its interim
results announcement on 9 September 2002.


Turnover

The group's expectations for the year remain unchanged from those expressed by
the Chairman at the AGM held on 11 June.  Against a background of relatively
flat markets in Europe and the US, with clients again deferring some of their
spend into the second half, the group has performed well.

In Europe, while the UK reported a decline in a weak market, good operating
performances were recorded in a number of countries, including France and
Germany.  In the US, the group's custom business is again out-performing the
market, although the Americas region as a whole is expected to show a slight
downturn in the first half.  Good double-digit growth has been achieved in Asia
Pacific and this level of increase is thought to be sustainable through the
year.

The strongest sector performance has been shown by the group's Healthcare
operations, which continue to win share and produced another excellent result.
While Telecoms has been affected by the contraction of Indetec's services in the
US, ongoing strong relationships with major IT clients have led to a
satisfactory performance for IT/Telecoms in the first half and increasing growth
is anticipated.

As stated at the AGM, it has not yet been possible to make up the shortfall
created by previously announced contract losses and this has affected the
comparative performance of the Consumer and Media sectors.  This is also the
principal reason for the downturn in the UK and has slightly held back what was
a good trading performance in France.  It is anticipated, therefore, that for
the first six months of 2002 the group's underlying growth will be relatively
flat.  Overall turnover performance for the period, including acquisitions, is
expected to be well ahead of the previous year.


Discontinued operations

The group is in the process of discontinuing its loss-making, non-market
information consultancy businesses in the UK and France.  In addition, the
decision has been taken to close its UK in-store product testing company, which
has continued to under-perform and on which a goodwill impairment was taken in
2001.


Operating margin

During the first half, the group has achieved further operational efficiencies,
resulting in a satisfactory level of margin improvement on continuing
activities.  This emphasis will be maintained through the year and the group
still expects to achieve an operating margin improvement of around 50 basis
points for the year as a whole.


Interest cover and cash flow

In the first half of the year, the group has repeated the strong cash generation
achieved in 2001 and it is anticipated that interest cover will have improved
over the period.


Outlook

Chief Executive, Mike Kirkham, said: "The normal pattern in our industry is for
the second half to be stronger than the first.  Our expectation is that we will
see a repeat of this pattern in 2002 with, if anything, a stronger emphasis on
the second half than is usual.

"Our order book continues to be ahead of last year and the acquisitions made
this year are performing well.   We expect to see improved organic growth in the
second half and to achieve anticipated levels of turnover for the year as a
whole."


For further information, please contact:

David Lowden, Finance Director
+44 (0)20 8967 4009

Janis Parks, Head of Investor Relations
+44 (0)20 8967 1584

Margaret George, Citigate Dewe Rogerson
+44 (0)20 7638 9571


Email to: Janis.Parks@tnsofres.com


Note to editors

Through its international network in more than 50 countries, Taylor Nelson
Sofres provides market information services in over 80 countries to national and
multi-national organisations.  It is ranked as the fourth largest market
information group in the world.   Further information on Taylor Nelson Sofres is
available from the corporate website: www.tnsofres.com.





                      This information is provided by RNS
            The company news service from the London Stock Exchange