Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email in the first instance.

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National Express (NEX)

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Thursday 02 May, 2002

National Express

AGM Statement

National Express Group PLC
2 May 2002

For immediate release at 12.05 noon, Thursday 2 May 2002

                         National Express Group PLC

                    Annual General Meeting - Trading Update

Commenting at today's AGM, Michael Davies, Chairman, made the following

'We are pleased with progress since the start of the year.  At our preliminary
results we confirmed we had reached agreement with the Strategic Rail Authority
('SRA') in the UK and the Victorian Government in Australia to address issues
within our UK and Australian train and tram operations. Discussions continue
with the Victorian Government concerning the longer term viability of our
franchises and we expect to provide a further update at the announcement of our
interim results in the Autumn.

Good progress is being made within our UK bus and coach division. We continue to
work with Centro, the West Midlands Passenger Transport Executive and the local
district councils to accelerate and extend Quality Partnerships to improve
further the quality of bus services.

Passenger revenue growth in our trains division for the first quarter of the
year was 4.8% higher than the equivalent period in 2000.  This comparison
eliminates the direct effect of Hatfield in 2001. We remain confident that
sustainable levels of growth can be restored in the foreseeable future. We
continue to work with Railtrack to address the disproportionate number of
emergency speed restrictions and current level of engineering works that we are

We were pleased to make good progress on resolving the industrial dispute at
ScotRail and look forward to a positive outcome of the ASLEF referendum and the
subsequent removal of the emergency timetable.

In February we announced the signing of a £160 million order for the manufacture
and supply of twenty-three new trains for Midland Mainline franchise.  This new
fleet will be fully in service by January 2005.

At the beginning of April we extended our investment in our train operations by
opening our new Customer Service Academy in Derby, the first such training
facility in the UK.  This facility will become a centre of excellence for
training staff for Midland Mainline and longer term for train staff across the

Positive discussions are progressing on the Central Trains two-year franchise
extension.  We await the next stage of the Wales and Borders franchise
negotiations and are preparing to respond to the SRA consultation on the Wessex

In March John Spellar, Minister of Transport, opened our new state of the art
£3.5 million coach station in Manchester in time for the commencement of the
Commonwealth Games.  This is a fully disabled accessible facility and sets the
standard for future coach station developments already in the pipeline.

Progress within our overseas operations has been encouraging.  As part of the
campaign to combat fare evasion in Melbourne, we have participated in two joint
operator 'fare blitz' evasion campaigns with a third planned this month.

In the USA where the bidding season for Autumn 2002 is reaching its end, we
remain in a strong position to continue the growth of the division.

We have made a good start to the year and we approach the rest of the year with

                                    - ENDS -

For further information, please contact:

Nicola Marsden, Director of Group Communications
National Express Group PLC                              020 7529 2000

Steve Jacobs/Ben Foster
Financial Dynamics                                      020 7831 3113

                      This information is provided by RNS
            The company news service from the London Stock Exchange

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