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For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


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The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


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Monday 22 December, 2003

Strategic Rail Auth

NEX for Greater Anglia

Strategic Rail Authority
22 December 2003

National Express Group Announced as Preferred Bidder for new Greater Anglia 

The Strategic Rail Authority (SRA) today announced that it has selected National
Express Group PLC as Preferred Bidder for the new Greater Anglia franchise.

•        The new franchise will combine Anglia, Great Eastern, and West Anglia
         rail services from April 2004.

•        This is the first franchise to be awarded under the SRA's new policy,
         which sets clearer requirements for the services to be delivered to 

•        The franchise will run from April 2004 for seven years, with specified
         performance targets and an additional three years if they are met.

The announcement follows a rigorous competition. Subject to its requirements
being met, the SRA will sign an agreement with National Express Group PLC in the
New Year at which point further details of the new franchise will be announced.

Nicola Shaw, SRA Managing Director, Operations, said:

'We said at the beginning of the year that we would select a new operator by the
end of the year and we have. This is the first contract to be awarded under the
new SRA franchising policy.  The contract will deliver certainty for passengers,
clarity for operators, and stability for investors. Benefits for passengers will
include better information, security and cleanliness. This deal should also
bring about an overall improvement in punctuality, newer rolling stock and
additional benefits including improvements at stations.'

Notes to Editors

1.      On the 1 April 2003 the SRA announced that three parties had qualified
as bidders - Arriva Trains Ltd, GB Railways Plc and National Express Group PLC.

2.      All three current franchises (Anglia Railways, First Great Eastern and
West Anglia) are due to expire on 31 March 2004.  The SRA has also previously
announced its intention to extend, for two years, the franchise for Great
Northern services, which are currently part of the WAGN franchise.

3.      The new franchise will operate all the regular services out of London
Liverpool Street including Stansted Express, as well as local services within
East Anglia. It will be the first to result from the SRA's policy of one
operator for each major London terminal.

4.      The SRA's new franchising policy for the passenger rail industry was
announced in November 2002. The new franchise policy provides train companies
with clear guidelines and incentives on customer service and on business
priorities such as containing short and long-term costs. It incorporates rewards
and penalties for key indicators like train and station cleanliness, security
and passenger information.

5.      The SRA also made announcements today: on the Thames Trains Franchise;
confirming the bidders for the Integrated Kent Franchise and confirming that it
is proceeding with plans for domestic services for Kent on the Channel Tunnel
Rail Link (CTRL).

For further details contact the SRA Press Office: 020 7654 6339/6862/6387/6234

Latest news and announcements from the SRA can be viewed on our 

                      This information is provided by RNS
            The company news service from the London Stock Exchange                   RA                                                                                                                                                                                                                                                             

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