Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Capita Group PLC (CPI)

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Thursday 22 March, 2001

Capita Group PLC

Update Re Contract

Capita Group PLC
22 March 2001

22 March 2001

 Capita and Blackburn with Darwen Borough Council Strategic Partnership scope
        and value increased to £190 million over a period of 15 years

Capita and Blackburn with Darwen Borough Council have finalised the formation
of a 15 year Strategic Partnership worth in excess of £190 million to deliver
a wide range of modern support services.  The initial partnership scope worth
an estimated £80 million over 10 years, announced in November 2000, has been
substantially increased following detailed discussions and further work
regarding the structure and scope of services to be delivered.  The 15 year
Partnership agreement is, as far as we are aware, the longest that has been
agreed to date across the local authority market.

Rod Aldridge, Executive Chairman of the Capita Group Plc, commented,

'This is a unique, ambitious public-private partnership that is set to
transform the way many local services are delivered.  The open, joint approach
to shaping and defining the final scope of the Partnership with a single,
preferred partner has enabled the Council and Capita to structure a totally
fresh way of delivering public services.  The Partnership will deliver a wide
range of services to local people in a manner that fully supports service
excellence and modernisation through a new service model that will enable
savings to be generated.  The structure of the Partnership ensures that it is
of mutual benefit to the Council, Capita and the local community.'

Councillor Gail Barton, Executive Member for Resources, said: 'This
partnership is excellent news for the regeneration of the Borough. I am
delighted that Capita and ourselves have worked closely together and I know
that the public and private sectors can learn a great deal from each other
about delivering value for money services.  We can look forward to enhanced
quality for the business support and other services delivered through the
partnership. It will also result in considerable revenue savings for the
Council and the ability to use money for front line services which would
otherwise have been needed to upgrade and replace existing systems and

The partnership will help deliver the Council's vision by:

*         Continuously improving the quality of the services it provides to
local people, ensuring that local performance continues to be amongst the best
in the country

*         Supporting the Community Plan, tailoring services to meet the needs
of different communities

*         Supporting the Council's modernisation programme through new service
delivery models

*         Helping to work with other local service providers

As part of the Partnership, Capita will establish a business centre in the
Borough delivering customer and support services to the Council and other
public and private sector organisations.  The business centre will look after
all or part of the following core Council services:

- Digital Technology and all new technology issues

- Human Resources, including personnel advisory and development services and

- Financial services

- Revenues and benefits, such as housing benefit

- Services currently carried out by the Technical Services Department, such as
property management, architecture and civil engineering

- Administration support for a variety of services, including Education and
Social Services

Between 450 and 500 staff will transfer from the Council to Capita to form the
core team of the new business centre.  The first 18 months of the Partnership
will see 120 new jobs created in Blackburn with Darwen, increasing to 500 over
five years.

Rod Aldridge commented further,

'We are delighted to form this extensive Partnership with Blackburn with
Darwen because of its growing national reputation for excellence.  In a short
time as a unitary authority, it has achieved Beacon Status for Education and
is one of the first councils in the country to sign a Public Service Agreement
with the Government, which means performing to a higher standard than expected
from other authorities.  The positive, co-operative and forward-looking
attitude of the Council Members, Officers and staff has laid firm foundations
for developing a strong and successful partnership.'


For further information:

The Capita Group Plc                                              020 7799 1525

Rod Aldridge, Executive Chairman
Shona Nichols, Group Marketing Director

The Capita Group Plc Press Office                                 020 7544 3141

Blackburn with Darwen Borough Council                             01254 585 335

Alison Milner, Director of Policy

Hogarth Partnership (for The Capita Group Plc)                    020 7357 9477

James Longfield/John Olsen

Notes for Editor:

The Capita Group Plc

The Capita Group Plc is one of the largest and fastest growing professional
support services organisations in the UK. Capita provides an integrated range
of professional support services on long-term contracts across the private
sector, local and central government and education in the UK.  With over 9,000
people working across a network of over 100 sites, generating a turnover in
excess of £450m, our achievements promoted us to the FTSE 100 in 2000.

We draw on our wide base of skills and sector expertise to generate and
successfully implement tailored service solutions.  Capita's capability spans
leading edge customer and administration services, HR services, IT and
strategic support, software and property consultancy.


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