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Brambles Industries (BI.)

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Tuesday 16 November, 2004

Brambles Industries

AGM Statement

Brambles Industries PLC
15 November 2004

Brambles Industries plc
Company number: 4134697

Brambles Industries Limited 2004 Annual General Meeting

Addresses delivered by
Mr Don Argus AO, Chairman, and Mr David Turner, Chief Executive Officer

16 November 2004

Mr Don Argus AO, Chairman

Good morning, ladies and gentlemen.

My name is Don Argus and as your Chairman it is my pleasure to welcome you here
today and to open this Annual General Meeting of Brambles Industries Limited.

I propose to take the Notice of Meeting as read. If you need a copy of the
Notice, please ask one of the attendants. Minutes of the last meeting are
available for inspection in the registration area outside.

Let me introduce our Directors to you.

This year we welcome three new Directors to the Board. Two new Non-executive
Directors and a new Executive Director.

Starting on your far right is our newest Director, Stephen Johns. Stephen was
the Finance Director of Westfield Holdings and remains a Non-executive Director
of the Westfield Group.

Next to Stephen is Jac Nasser, who also joined the Board during the year. Many
of you would know of Jac from his time as Chief Executive of Ford Australia. Jac
went on from Australia to become President and Chief Executive of Ford
worldwide. He is now chairman and director of a number of large international

Next to Jac is Roy Brown and then Sir David Lees.

To my immediate right we have David Turner, an Executive Director and of course
our Chief Executive Officer.

Next to David is Mike Ihlein, also an Executive Director and Brambles' Chief
Financial Officer. Mike joined us during the year after a 26 year career with
Coca-Cola Amatil, where he was the Chief Financial Officer.

Next to Mike is Mark Burrows, and then Allan McDonald and Ron Milne. Ron retires
from the Board after this year's Annual General Meetings. I will say more about
Ron later.

You can read full details of the Directors' backgrounds and qualifications in
our Annual Report.

Also on the stage with us today is our Company Secretary and Group General
Counsel, Craig van der Laan.

In the audience we also have a number of other senior executives, as well as
Bruce Morgan of Pricewaterhouse Coopers, the Group Auditors.

Let me now move on to today's agenda.

I will start off by giving you an overview of Brambles' performance, and how we
see the year ahead.

David Turner will then report in some detail on each of our businesses.

Then we will move on to the formal part of the meeting.

As you can see from the Notice of Meeting, we have 25 resolutions to consider,
including three special resolutions, so I intend to spend a little time taking
you through the more complex resolutions.

When we move to vote, you will have the opportunity to ask questions or make
comments on any of the resolutions or any other matter related to Brambles'

At the end of the meeting, the Directors would like you to join us for a cup of
tea or coffee in the foyer.

Let me move on to Brambles' performance.

Last year I said all of us on the Board and in the management team were
absolutely focused on making Brambles generate the returns that will restore
long term value for all shareholders.

I laid out the strategy we had put in place to turn around CHEP in the USA and
CHEP in Europe.

My message to you today is unchanged.

Brambles has turned the corner and our financial results show we have made
significant progress. We remain however absolutely committed to positioning
Brambles to deliver long term sustainable shareholder wealth.

I said we have made significant progress - progress not only in the financial
measures - but also on my commitment to you to rejuvenate the Board, to build a
world class management team and to turn around CHEP USA and CHEP Europe.

Since we met last year there have been a number of changes to the Board. You
have already met our three new Directors, and I want to assure you that the
process of Board renewal will continue.

David Turner has put together a quality management team made up of new, highly
talented executives and equally talented and experienced long standing Brambles

These changes are beginning to show through in the financial results.

As you would have seen from the Annual Report, profit after tax for the year was
$314 million, or 5% down on the previous year.

However, these numbers do not give you a good picture of Brambles' strong
underlying performance. As you may be aware, the results for 2004 when reported
in Australian dollars were adversely affected by large movements in exchange

On a constant currency basis - that is, at the same exchange rates as the
previous year's results - profit after tax for the year actually increased by

To get a better understanding of the real performance of the business and its
future potential we need to look at the results not only in constant currency
but also before significant items.

In the Annual Report, we have referred to profit before interest, tax, goodwill
amortisation and significant items as 'comparable operating profit'.

Most importantly, in constant currency, comparable operating profit for the
second half of 2004 was 29% higher than for the first half.

Net debt was down by $309 million.

The total dividends for shareholders in Brambles Industries Limited were
maintained at 20 cents a share, fully franked.

And our focus on cash flow paid off. Free cash flow for the year was $619
million, an increase of $412 million over the previous year.

Our strategy is firmly grounded in the marketplace. Excellence in serving our
customers is what will determine our success.

The really significant feature of this year's results is that the source of much
of the momentum within the recovery of Brambles' underlying earnings came from

As you can see from our sales, particularly at CHEP, they are responding to the
improvements we are making. In constant currency, sales for CHEP in 2004 were up
11% and comparable operating profit grew by 14%. However, we still have a way to
go with customer satisfaction.

As you will recall, prior to the merger in 2001 the majority of the CHEP
businesses were held within a structure that was held off the balance sheets of
Brambles and its British partner, GKN.

The merger brought all of the CHEP businesses onto the balance sheet of the new
Brambles and revealed flaws in how the business model was being executed.

There had been a focus on revenue growth without regard to profit and capital
implications. It had allowed an excessive build up in its pallet pools without
effective control disciplines.

As I explained at the 2002 AGM, the turnaround in the CHEP business would take
the best part of 30 months. What you are seeing today is the outcome of an
enormous amount of energy which has been devoted to restoring real value to this

While our focus so far this morning has been on the restoration of value in the
CHEP business, we have not lost sight of our other businesses.

Industrial Services continued to perform well, with comparable operating profit
in constant currency up 14%.

Sales at Cleanaway were also up 5% in constant currency terms. However, they did
experience margin erosion through increased competition.

Recall experienced similar conditions to Cleanaway. However both Recall and
Cleanaway showed stronger profits in the second half of the year.

David Turner has introduced a strong capital management discipline with the
introduction of 'Brambles Value Added' or what we describe as 'BVA'. BVA is the
value generated by the business over and above the capital that it uses. In
other words, BVA is the pre-tax profit that remains after deducting the cost of
the capital invested to generate that profit.

We are investing to grow our businesses, but only where that growth is

Despite the hard work to stabilise and grow the economic value of the
businesses, Brambles needs to continue to convince investors that the results we
are now seeing are sustainable in the long term. That said, Brambles stock has
strongly out-performed both the ASX200 and the FTSE350 over the last 12 months.

There is a new momentum at Brambles.

Like any other company, we will continue to face intense competition. But as we
enter 2005, Brambles is a stronger, fitter and more flexible company. We are
much better placed to meet our competition and handle the different economic
conditions in the 48 countries where we operate.

As a result, I am optimistic about the direction of the Group overall.

You will have seen in the Annual Report that we take our commitment to Corporate
Social Responsibility very seriously. It is, in reality, our licence to operate
in 48 countries around the world and our ticket to enter others.

Over the last year we have made real progress. On most measures, our performance
in terms of profit, market share and social responsibility have all improved.
The market has responded positively to that progress.
But on one of our key measures of success, that of zero harm, we have failed.
I'm sad to say that three of our work colleagues and one member of the public
lost their lives through work-related incidents during 2004. This toll on human
life and the impact on family, friends and associates is profound.

These deaths are a major concern to all of us on the Board, management and the
entire Brambles family. I want to make it very clear to you that every one of
your Directors and every manager in Brambles is absolutely committed to the only
acceptable safety standard, that is zero harm - no accidents, no injuries, no

Before I ask David to talk to you, let me thank on your behalf the 28,000 people
who make up the Brambles team in 48 countries around the world. They continue to
make an outstanding contribution in what have been very difficult times. Their
loyalty and dedication is very much appreciated.

I would also like to pay tribute to my Board colleagues who have demonstrated
extraordinary commitment working through the turnaround and re-establishing
value for Brambles' shareholders.

It would also be remiss of me not to pay tribute to Ron Milne who retires from
the Board at the conclusion of this year's Annual General Meetings. Ron's
knowledge of the business has been invaluable as we have worked through the
issues following the merger. I would like to thank Ron for his commitment,
loyalty and diligence and wish him and his wife, Sandra, good health in the
years ahead.

Now a quick look at how we see the year ahead.

As we announced with the full year 2004 results, Brambles continues to expect
good progress in 2005. The company is performing well in the early part of the
current financial year and, in the four months to the end of October, sales and
profits are ahead of the comparative period last year.

CHEP is performing well across all its regions in the first four months. CHEP
Americas in particular is continuing to deliver strong growth in profits, with
sales up approximately 10% in constant currency. CHEP Americas is benefiting
from sustained improvements in operating efficiencies. It is also benefiting
from the non-recurrence of one-off costs which were associated with the repair
of excess pallet stocks in the USA last year.

CHEP Europe is continuing to make good progress on the implementation of
activity based pricing, which is still expected to be finalised by the end of
December 2005. For the first four months, sales in CHEP Europe grew
approximately 6% in constant currency. The business is continuing to benefit
from the restructuring initiatives, the costs of which were completed last year.

CHEP in the rest of the world is trading well.

Overall, CHEP is expected to perform strongly in the six months to 31 December
2004 and for the year as a whole.

Cleanaway is expected to grow sales in the first half of this year when compared
with the first half of 2004. However, profits are expected to be lower. This is
due both to the costs of the reorganisation announced on 10 August 2004 and the
impact of the DSD re-tendering in Germany. The re-tendering will result in an
increase in Cleanaway's share of DSD, although at lower margins. In the UK, the
Commercial and Industrial sector remains under some pressure. Full year sales
for Cleanaway are expected to be higher than last year, with profits expected to
be similar to last year.

Recall is performing well and is expected to achieve continued sales growth in
all regions. The European business is showing signs of improvement, particularly
in the UK. North America and Australia are also expected to show good growth.
Overall, Recall's profits are expected to improve for the full year.

Brambles Industrial Services is performing to plan and is likely to benefit from
continued high levels of activity across many commodities, including steel. Its
innovative service offerings should result in continued, steady growth.

In summary, Brambles expects to deliver strong growth in sales and profits for
the six months to 31 December 2004, against a weaker first half last year. We
expect good progress for the full year. Brambles is continuing to focus on the
generation of free cash flow. For the full year, we expect again to generate
positive net cash flow after the payment of dividends.

At this point, let me now introduce your Chief Executive Officer, David Turner.

David Turner, Chief Executive Officer

Thank you, Don, and good morning, ladies and gentlemen.

At the release of our annual results ten weeks ago I said Brambles had turned
the corner.

We are back on our feet, building momentum, and we have put to rest questions
about the sustainability of our businesses, particularly CHEP.

While our turnaround is far from complete, and we still have a lot of work to
do, we are confident about two key things:

The first is that our customers around the world are increasingly recognising
the value of the services we provide.

The second is that Brambles is now a stronger company: not just financially but
also in terms of management, how we are organised and our strategy.

You know the facts of our 2004 performance - and I'll take you through the key
points in just a moment.

The market made its judgement on our results. Our combined market capitalisation
in Australia and the UK has increased by more than $4 billion since our AGM
trading update last year to approximately A$12 billion. And as Don said, our
current trading is strong and the outlook is for further good progress.

Our strategy is sound, it's working and it is showing through in our results.

Everything we're doing at Brambles is aimed at building shareholder value: we
are strengthening the fundamentals of our businesses; we are using Brambles
Value Added to guide our decisions, to measure performance and to reward our
people; and we are investing for long-term growth.

This morning I want to discuss the full year results and, also, to talk about
our businesses.

Looking at the figures for last year you can see:

In constant currency, sales from our continuing businesses were up 7% and profit
before tax and goodwill amortisation was also up 7%.

The key points of our results are:

First, the growth in sales and profit,

Second, the significantly better performance in the second half,

Third, the strong improvement in free cash flow, with net cash flow after
dividends of $280 million. This is the first year since the formation of the DLC
that free cash flow has exceeded dividends, so this was an important milestone
for Brambles,

Fourth, the drive for value through Brambles Value Added resulted in lower
capital expenditure, while we continued to grow, and

Finally, the significant turnaround at CHEP Americas and the very strong
contribution it made to the group results, particularly in the second half.

The results of the work we having been doing to turn Brambles around,
particularly CHEP, was clear in the second half when profit was $123 million
higher than the first half.

Both CHEP USA and Cleanaway UK delivered significantly better results.

As we came out of last financial year, there was a new momentum building in

Let me look at our major businesses: first, CHEP.

CHEP is a $3.4 billion enterprise and it is unique.

It is a global leader in its business operating in 42 countries around the

Many of the world's leading companies - manufacturers like Procter and Gamble
and Nestle -

... and household names like Wal-Mart and many others of the world's leading
retailers - rely on CHEP to transport their products safely and efficiently.

They use our pool of more than 220 million CHEP pallets and more than 40 million
CHEP containers.

In the 2004 financial year, CHEP grew sales by 11 per cent and profit by 14 per
cent in constant currency.

This is an excellent performance from the team at CHEP, headed in its two
regions by Dave Mezzanotte and Mark Luby.

Put simply, the issue we faced at CHEP was a strong business model with very
heavy capital investment and pricing that didn't necessarily reflect the costs
of the services we provided different customers.

So our first task was to restructure CHEP so that we were efficient in all
territories, with our costs to serve our customers as low as they could be and
overall pricing at a level to reflect that cost to serve. That's the model we
have in Australia and many other countries.

We have been through the change process in the USA and we are doing the same
thing in Europe. It is not an easy process but the results are encouraging. The
key point is that it is in the long term interests of both our customers and
shareholders for CHEP to receive a fair return for the services we provide.

Last year we said we expected CHEP USA to turn around in the second half, and
that is exactly what happened. Operational performance was strong, sales were
up, and costs began to fall. Most importantly, customer satisfaction has

In CHEP Europe, sales growth was strong for the year and second half profit was
up over the two previous halves.

The team in Europe have worked through a hard and complex restructuring
programme but the results are beginning to show. The costs of the restructuring
are now finished, well ahead of schedule.

Headcount is down, the new activity-based pricing is well underway and Europe is
building a new momentum. We expect to see continuing benefits in 2005 and 2006.

Elsewhere in CHEP, Australia and South Africa are growing profitably and
delivering strong cash flows.

Turning to CHEP Americas, the USA operation is now approaching a billion US
dollar a year business.

We are continuing to focus on productivity, optimising our cost base, and
further developing our quality programme - called Perfect Trip - to drive

The total number of pallet returns from distributors outside the CHEP network is
now over 90 per cent compared to 56 per cent two years ago.

We are continuing to grow sales, but on a controlled basis.

We will continue to work with our customers to improve the profitability of our
Total Pallet Management contracts, which are contracts where we manage the
pallets at our customer's site.

By working with customers to lower their supply chain costs, we are
strengthening our relationships with them. For example CHEP's Total Pallet
Management relationship with Wal-Mart, the world's largest retailer, is now in
its fifth year and has grown in every one of those years.

As we achieve operational improvement, we will seek to optimise the balance
between sales and the growth in the size of the pallet pool. At the same time,
we will work hard to reduce the cost of new pallets.

Looking outwards, our annual customer satisfaction survey showed customers are
recognising our improved service, particularly in on-time delivery.

We continue to have significant organic growth opportunities.

In the United States, only about 35% of the grocery and fast moving consumer
goods business uses pooled pallets and, as well as this, we have other major
sectors to target, such as frozen, fresh and chilled foods, and the packaging

We also see organic growth opportunities for pallet pooling in Latin America
where we already do business in four of the biggest economies, and where pallet
pooling is in its infancy.

Apart from organic growth, we invest in new technologies so that we can capture
longer term growth opportunities.

Pallets enabled with radio frequency identification technology are a good
example. Known as RFID, its benefits are being applied within the supply chain.
CHEP is uniquely positioned to provide RFID at the pallet level, by placing a
tag on the pallet to create a 'smart' pallet.

These smart pallets help keep track of each pallet load more efficiently and
therefore limit pallet losses. At our innovation centre in Florida, you can see
a load of tagged pallets going through the RFID reader.

CHEP has created an RFID product as a premium service offer and CHEP USA has
already secured its first contract for a customer to use the tagged pallets.

If the industry requires tagged pallets, we are ready to supply them.

Moving to CHEP Europe:

The roll out of the new activity-based pricing programme is on track, and it is
an absolute priority for us.

At the same time we are working hard to improve both customer satisfaction and
the value we bring to every customer. We are making it easier for customers to
do business with us by simplifying invoicing and our own administration. Our
Perfect Trip quality initiatives will help us to achieve these goals.

We are also well down the road of better management of our assets.

We will continue to focus on those areas to improve our business.

We will also continue to develop our business and grow in new geographic areas,
such as Italy and Eastern Europe.

In Cleanaway, we have a leading international waste management operation with
market positions in the top three in Australia, the UK and Germany.

The team at Cleanaway addressed some real challenges during the year.

While sales grew by 5 per cent in constant currency, profit was down by 10 per
cent on the same basis. This was due to a weak first half in the UK and, as
expected, a challenging environment in Germany.

The UK business improved in the second half, we increased our forward order book
in municipal to A$2 billion, and we continued, and are continuing, our programme
to address profitability in the Commercial & Industrial business.

In Germany, Cleanaway is a major supplier to the national packaging recycling
scheme, known as the DSD, which has been going through an extensive process of
re-tendering the contracts. We have been successful in the re-tendering process,
expanding our share of this business but, as expected, at lower margins.

In the face of these various rounds of re-tendering, our German management team
restructured the business and cut costs. The business also developed further and
entered a partnership with the local authority in Dresden. Municipal councils in
Germany are beginning to outsource waste management, and this will further
strengthen our position in this key region. We are continuing to generate cash
and profits in Germany.

Cleanaway in Australia continued to underpin its future sales and won more than
half of the available municipal tenders, increasing its order book to almost
$700 million but the environment in 2005 is challenging.

Waste management is a fast-growing market as state and local governments in many
parts of the world turn their waste management operations over to the private

The sector is expected to grow by 25 per cent over the next six years with
greater levels of growth in the high value-added areas where we are focusing our
efforts. That is, in recycling, outsourcing and total waste management

We will focus on our proven technologies to win municipal contracts. These
include our experience with Materials Recycling Facilities, Routing Software and
the development of Bio-inserts Bins, which are adding value in green waste

In the UK, the construction of the new Materials Recycling Facility in Greenwich
commenced this year and is on schedule to be operational in December.

Recall is one of the world leaders in secure storage, access, retrieval and
tracking of important information.

Sales were up 8 per cent but margin pressure in Europe led to a 10 per cent
lower profit for Recall overall.

In our other major markets, Recall continued to grow well.

As with some of our other businesses, profit strengthened in the second half and
we expect that momentum to continue in 2005.

The performance shortfall in Europe was due to lower market pricing,
predominantly in our UK Secure Destruction business and our Italian business. A
new management team for Europe is now in place, cost structure reviews are
underway in key markets, and the business is improving.

In each of our markets, Recall continues to reinforce its position as the
service quality leader through its Perfect Order programme. This quality
initiative has been rolled out around the world, providing Recall and its
customers with objective measures of service quality on a continual basis.

We have strengthened Recall's presence in key regions across the US with new
information centres in Texas, Las Vegas, and Connecticut.

In the major South American market of Brazil, Recall extended its leadership
position, adding a mega-centre in Sao Paulo and further expanding into regional

While profit performance may have been down, Recall's cash performance was
better as a result of improved working capital performance which was due to
system and process improvements.

Recall has a strong business model in a growing industry.

Of the 8 per cent growth in sales, three quarters came from organic growth, as
our customers continue to store more documents and new customers recognise the
value of outsourcing their information management.

We are completing a comprehensive review of our cost base, identifying
opportunities to consolidate facilities and operations, to significantly lift

We continue to invest in sales and marketing. We have moved to form integrated,
industry-focused sales teams in the United States, where we present one face to
a customer, representing all of Recall's services lines.

We will continue to look at bolt on acquisitions which add to our scale or allow
us to enter new markets.

Brambles Industrial Services provides a range of on- and off-site services to
customers in heavy industry.

This division of Brambles continued to deliver strong and reliable results.

Profit and cash flow were strong.

In Australia, Brambles Industrial Services is tightly run and is growing, with
contract wins in the coal, gold, chemical and steel industries.

In the UK, a 5-year scrap handling and logistics contract win with Corus was the
first since we acquired the Short Bros business four years ago, and we also
gained additional work with Celsa. All locations improved their earnings
performance compared with 2003.

Last year was a good one for Brambles Industrial Services which, with a A$2.5
billion forward order book and the new contract wins in Australia and the UK, is
well set.

We have also streamlined the organisational structure of Brambles.

We have reorganised the CHEP business into two major regions: CHEP Americas and
CHEP Europe, Africa and Asia-Pacific. This structure has resulted in a leaner,
more transparent and more cost-effective management process and is working well.

We have clear operational accountability, with the group having a direct line of
sight into all our principal activities.

We have also consolidated the management of Cleanaway UK and Asia-Pacific with
Brambles Industrial Services to take advantage of the regional synergies in
managing these businesses and saving costs.

In many of our businesses, we work in environmentally and industrially difficult

Every manager takes our collective responsibility for the safety and health of
our people and the communities in which we operate, very seriously.

Overall, the various measures by which we assess our performance in safety
management improved, and Brambles continues to perform substantially better than
external indicative benchmarks.

However, and as Don said, Brambles had, regrettably, four work-related
fatalities during the year. In America one of our employees died tragically in a
hit and run accident while he was on the way to work. In the UK a contractor
died in an assault in a public facility.

There were two fatalities involving our trucks. In Australia a contractor died
in an accident and, in the UK, a truck knocked over a member of the public who
subsequently died.

The fatalities had a deep impact on the families, the workmates and the friends
of the deceased and the communities where they lived.

The only acceptable safety performance is no accidents, no injuries, no
fatalities. We are all working hard to make sure we continually improve our
processes to achieve that goal of zero harm.

On a more positive note, we also supported communities around the world and
invested close to $1 million in projects ranging from the environment, to
education, to health and medical projects. Brambles people also gave their time
to assist a myriad of projects, and this was recognised through our Community
Reach programme.

Brambles is an exciting place to work. The people of Brambles feel good about
what we are achieving, and our focus on our customers is unrelenting.

As much as any single factor, we owe our current strength and our future
potential to the dedication and hard work of Brambles employees. They took the
difficulties faced by their company over the past couple of years personally,
and they worked hard - and continue to work hard - to continuously improve.

Thank you, ladies and gentlemen, and now I will hand back to Don.

Mr Don Argus AO, Chairman

Thank you, David.

This year we invited shareholders to send in questions ahead of the meeting on
the issues that are important to them. We believe this is an important step in
more fully engaging shareholders, particularly those who cannot attend the
Annual General Meeting.

We have had a very positive response from shareholders and I want to thank all
of you who sent in questions or raised issues for discussion.

Naturally we will take questions from the floor when we move on to the formal
part of the meeting.

The questions covered a wide range of topics and I would now like to address the
issues raised in the most frequently asked questions.

These are: our approach to dividends and dividend reinvestment plans, Board
selection and remuneration, and executive pay.

The most common question was about dividends, in particular when the dividend is
likely to increase.

Let me take a step back to answer this:

Over the last two years we have been undertaking a major restructuring at
Brambles. The Board decided to maintain the annual dividend for shareholders of
Brambles Industries Limited at twenty cents a share throughout this period,
despite pressure on our free cash position.

In February, David Turner released a set of objectives and milestones for
Brambles. He said that we were focused on improving our ability to generate cash
to achieve three things:

1. to invest in growing our existing businesses,

2. to reduce the level of debt and, importantly,

3. to adopt a progressive dividend policy.

So, the Board will keep its dividend policy under review as the Brambles
turnaround continues.

A number of shareholders asked us to introduce a dividend reinvestment plan.

I know that many individual shareholders see dividend reinvestment plans as a
very attractive way of adding to their existing investments.

At the 2003 Annual General Meeting, shareholders approved a dividend
reinvestment plan. As I said at the time, having you approve the plan gave us
the flexibility to introduce one when it fitted the capital management needs of
the group.

Brambles has no need for additional capital at the moment. But, as I said
earlier, we are continually reviewing our capital management. If a DRP were in
the interests of shareholders as a whole, we would certainly consider it.

Shareholders also asked about who sits on the Board, how Directors are chosen
and whether they are the right people for the job.

Let me start off by saying that we have made significant progress on the
commitment I made to you last year to renew the Board. Earlier I introduced you
to two of our most recent appointments - Jac Nasser and Stephen Johns. Both
bring international experience, both understand our business from a customer's
point of view and both have had very successful business careers in their own

Last year, Sir John Parker resigned from the Board and Graham Kraehe resigned in
March this year. Their respective contributions were invaluable to our
turnaround efforts and our appreciation should be acknowledged.

At the conclusion of this year's AGMs, Ron Milne will retire after 23 years of
solid service to the group and I have already paid tribute to Ron's

I want to repeat that we remain committed to continuing to renew the Board but
we will do this in an orderly fashion to minimise further disruption.

In a company operating in 48 countries, with four diverse and leading
businesses, it is critical to recruit the most talented Directors to the Board.

Your Directors are also conscious that our Board membership at the moment does
not truly reflect the diverse nature of the world in which we live and work.

Diversity in all its forms is a critical business issue. Without good people,
Brambles cannot continue to grow and prosper.

We have to attract and retain people of all races, creeds, cultures and ages,
with a variety of experiences and achievements as well as making sure the
company is reflective of the countries where we operate.

The facts however speak for themselves - we have not yet got this right and we
do face challenges, particularly because of the nature, requirements and history
of our company.

We will continue to strive to make our entire workforce, including our Board and
senior management, a true reflection of the world in which we operate, but this
will take time.

As shareholders, one of your most important roles is to elect Directors. At
Brambles we believe that providing you with detailed information about the
candidates the Board is proposing for election and re-election is central to
that process.

For new Directors, we undertake a skill set analysis to determine what skills
are required to assist to take Brambles forward. Once that is completed, we
engage independent recruitment consultants to undertake a world wide search to
ensure that we attract the best candidates.

For existing Directors, we have an objective and rigorous method to evaluate the
performance of every Board member.

Some shareholder groups, both here and in the UK, give views on whether
candidates should be re-elected. We appreciate the focus that they bring to this
important responsibility of shareholders.

The Australian Shareholders' Association, for example, gives guidance by
focussing on whether, in its view, a Director has sufficient time to do the job.
This determination is based solely upon the number of Boards on which the
individual sits.

While having the necessary time available is important, focussing on this issue
alone doesn't address the capability of the Director and his or her

Again, there is a view that, once a person has served on a Board for longer than
a certain period, they stop being independent or no longer have a contribution
to make. This approach fails to take into account the quality and competence of
the individual, their contribution and the importance of corporate memory.

It is clearly difficult from the outside to assess how Board members are
performing. So how do shareholders get to the bottom of the capability issue? My
suggestion is that they demand their companies answer these five questions:

1. Does the Board critically review the performance of Directors?

2. Does the Board critically examine issues that go to the independence of

3. What processes has the Board put in place to report and act on the outcomes
of the performance assessment?

4. Does the Board report those processes and the outcomes to shareholders? and

5. Does the Board explain whether a candidate for re-election is endorsed, or
not, and give the reasons why?

While these questions don't have the attraction of being able to be answered by
a 'tick in a box', they are the only ones that will get to the right issue and
ensure that shareholders have the best information available on the people who
populate their Boards.

Shareholders also enquired about Non-executive Director remuneration. It has
been three years since you approved an increase in the maximum permissible
annual remuneration for the Non-executive Directors.

As I said earlier, it is critical that, in a company operating in 48 countries,
we are able to recruit the best talent to the Board.

During a turnaround, it is absolutely vital that new Directors are inducted into
the business in an orderly way. This means that, at times, the size of the Board
will need to increase as new Directors come on, and Directors who are about to
retire remain for a period to allow the new Directors to become familiar with
the business.

As you will have seen in the Notice of Meeting, we have very little margin
between the aggregate fees payable under the maximum permissible remuneration
cap you approved three years ago. The proposed increase in the maximum
permissible remuneration will provide us with the flexibility needed to attract
and retain high quality Directors of international standing.

Shareholders asked about executive pay. I know that this is a concern to both
individual and institutional shareholders and in the general community. I want
to take a little time to explain how the Board of Brambles goes about setting
senior executive remuneration.

There is a lot more scrutiny now on remuneration and I believe this is good for
shareholders and equally good for Boards in having to make the whole issue much
more transparent.

Brambles has been undergoing a major restructuring over the past three years and
some shareholders have said that senior management have been paid handsomely and
only shareholders have borne the pain.

It seems to me the real issue is how do you, as shareholders, know whether pay
packages for senior executives are appropriate or not? It is not just about the
CEO's remuneration, but the whole executive team.

The key features of a successful executive remuneration scheme are to attract,
retain, and motivate senior executives for delivering long term performance to

No matter how good the assets are, they can only perform as well as the people
managing them. This is even tougher in a turnaround.

As the joint venture businesses were integrated into Brambles following the
formation of the DLC in 2001, it became clear that we needed to upgrade talent
right across the organisation. During the past three years, 45% of the top 120
positions in Brambles have been filled with new hires. At the same time, we
identified those long term employees who are excellent at what they do and a
number moved into more important positions.

Few major global companies have undergone this extent of transformation in such
a concentrated period.

As I mentioned earlier, there are three components to having the best people.

The components are:

   • attracting and hiring them,

   • retaining them in the face of international competition, and

   • motivating them to act in the best long term interests of shareholders
    and customers.

While we are getting new, highly talented people into the company and putting
those equally talented long term employees into more important positions, it is
our responsibility to shareholders to motivate them and retain them.

This is the underlying reason for proposing the changes to Brambles'
remuneration schemes at today's AGM.

Traditionally, Brambles has had two components to compensation. One is fixed pay
and the other is an at-risk component.

Clearly, during the turnaround, Brambles' earnings have been poor. This has
meant that the full value of the long term, at-risk component of executive
remuneration has not been paid. The management team have however put in an
enormous amount of effort to get Brambles back in shape and lay the foundation
for sustainable, growing earnings.

The 50 per cent rise in the share price over the last year demonstrates that the
hard work they have been putting in is paying off. We still have a long way to
go but it is critical to keep the executive team in place.

The key issues here are:

   • How does the Board decide when and how much to pay senior executives?

   • How can you as a shareholder know it's fair?

For too many years, companies have not provided information about how pay
arrangements are structured and what Boards are trying to achieve from their
senior executives when they set short and long term compensation.

Without this sort of information, it is no wonder shareholders and the community
have voiced concerns.

Last year we started publishing a very detailed Remuneration Report. This has
now become a requirement for all Australian companies.

In looking through the Report, or any company's report, I think the five
questions you should be asking are:

1. Is the total pay made up of fixed and at-risk components?

2. How much of the compensation is fixed and how much is at-risk?

3. How is the fixed amount set?

4. What does the executive have to do to get the at-risk component? and

5. Are the performance conditions robust and are they structured to create long
term value?

To demonstrate our approach to remuneration, I want to use David Turner's
package as an example.

In 2004, David earned $3.8 million in cash and benefits. He was also provided
with long term incentives, which are subject to performance hurdles. The
notional value for the year of long term incentives provided to David was around
$600,000. As such, his remuneration consisted of both fixed and at-risk

Several shareholders have asked why it is necessary to pay so much money to any
chief executive.

As I said earlier, Brambles is one of the few genuinely international businesses
headquartered in Australia. We operate in 48 countries in four key businesses,
we employ around 28,000 people and over 80 per cent of our sales come from
outside Australia.

The talent pool capable of managing this level of complexity is very small.

Every other global company is also looking to tap this pool for its leadership.
We have to compare our senior executives' compensation to the chief executives
of companies of a similar scale and complexity in the USA and the UK. This is
where we compete for talent. They are the compensation packages we have to
match. To put it simply, if we don't pay competitive salaries then we risk
losing our best people and limit our ability to attract new executives.

I don't believe any shareholder would want that.

A lot of headline figures for executives get bandied around.

What we need to do is look at:

   • What makes up that figure? and

   • How does it meet the questions I posed earlier?

The first question was whether the pay was made up of fixed and at-risk
components. This is important because the executive needs to have some skin in
the game. That means that his pay goes up as performance goes up and, of course,
down when the company is not meeting the standards we set.

On page 70 of the Remuneration Report, we showed that, last year, 47% of David's
remuneration for the year was fixed and 53 per cent at-risk. This means that
over half of his remuneration was dependent upon the company's performance.

The fixed part is the part that gets paid anyway. As shareholders, you need to
be confident that this is the right amount of money: too low and you won't
attract the necessary talent; too high and you won't drive performance.

At Brambles, we set that amount by reference to two things:

The first is the scope of the role.

As I said earlier, Brambles is one of the few genuinely international companies
headquartered in Australia. Each year, our managers are responsible for business
expenditure of over $7 billion, and for making decisions that will affect the
value of Brambles for years to come.

The second is the markets in which we operate.

I also said earlier that the pool of talent for which we compete is both small
and global. What our competitors are paying is what we have to pay to attract,
motivate and retain the best people.

The second component of remuneration is the amount at-risk.

In structuring the at-risk component, it is important to ensure that management
is rewarded for delivering long term performance and not making decisions that
only boost profit in the short term.

As shown in the Remuneration Report, in 2004, 53% of David's remuneration was
at-risk. The performance hurdles he has to meet for his long term incentives are
set over a minimum of three years. This ensures he is rewarded for the sound,
long term performance of the Group, and not only for short term achievements.
The Board has proposed to modify the incentive arrangements for management so we
can further strengthen the alignment of interests between management and
shareholders. This will also allow us to remain at the forefront of best
practice. I will discuss these new long term incentive plans in more detail
later in the meeting.

Shareholders must satisfy themselves that the performance conditions are
sufficiently robust and designed to create long term value, and be provided with
the necessary information to make this determination.

In 2004, the performance hurdles used for the purposes of the Group incentive
arrangements were based on:

   • the improvement in Brambles Value Added;

   • profit before tax and amortisation;

   • total shareholder return; and

   • earnings per share.

The Board signs off on the performance conditions and oversees the process by
which performance is measured. The performance against Brambles Value Added was
detailed on page 55 of the Annual Report.

Last year, shareholders expressed their desire to see the short term incentives
for both the Chief Executive and the Chief Financial Officer moved to a Brambles
Value Added hurdle. These changes have been incorporated into the remuneration
scheme in front of you today, to vote for later in this meeting. I hope that you
approve this continued alignment of executive remuneration with shareholders'

(The Chairman then moved to the formal items of business.)

                      This information is provided by RNS
            The company news service from the London Stock Exchange

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