Re Contract

National Grid Transco PLC 06 January 2003 6 January 2003 NATIONAL GRID TRANSCO AWARDED CONTRACTS TO PROVIDE BRITISH GAS METERING SERVICES National Grid Transco has been awarded four contracts by British Gas to provide metering services for around 11 million domestic gas and electricity customers. The newly formed unregulated metering company of National Grid Transco will carry out all planned installation work for both gas and electricity domestic meters, as well as meter maintenance. The contracts, for work previously carried out by Transco and the local electricity distribution companies, will provide improved standards of customer service with enhancements including longer operating hours and better customer information. Starting in 2003 and running for five years, the contracts are for the British Gas areas covering Scotland, the North of England, the Midlands, all of Southern England including South London, and South Wales. Edward Astle, Group Director for National Grid Transco, said: 'We are very pleased to have won the tender. We look forward to delivering a first-class service to British Gas and its customers. Our aim is to build on this success and pursue other opportunities that may arise in the competitive metering market.' Mark Clare, Managing Director of British Gas, said: 'This deal covers a major section of our customer base. We're delighted to once again be leading the way in improving customer service for domestic energy customers.' NOTES TO EDITORS National Grid Transco's new unregulated metering company is a wholly-owned subsidiary, set up to enter the competitive metering market. It is managed and operated separately from the Group's Transco business. Currently, all of Great Britain's approximately 20 million domestic gas meters are owned by Transco, which receives revenue regulated under its price control. All domestic electricity meters are currently owned by the regional electricity companies. In the competitive market, newly installed meters will be owned by the metering company which installs them, and the number of gas meters owned by Transco and the regional electricity companies will therefore decrease over time. For further information please contact: Media Relations Gillian Home +44 (0)20 7004 3150 Clive Hawkins +44 (0)20 7004 3147 Jim Willison +44 (0)20 7004 3149 Investor Relations Marcy Reed +44 (0)20 7004 3170 Terry McCormick +44 (0)20 7004 3171 Louise Clamp +44 (0)20 7004 3172 This information is provided by RNS The company news service from the London Stock Exchange
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