Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email in the first instance.

 Information  X 
Enter a valid email address

Aviva PLC (AV.)

  Print      Mail a friend       Annual reports

Tuesday 08 May, 2012

Aviva PLC

Directorate Change

RNS Number : 8516C
Aviva PLC
08 May 2012





8 May 2012


Aviva announces Andrew Moss to step down as CEO

John McFarlane to assume executive duties with immediate effect

Aviva plc announces that Andrew Moss, Chief Executive Officer, will be leaving the group and will cease to be Chief Executive with immediate effect.

The Board has asked Chairman Designate John McFarlane to become interim Executive Deputy Chairman with immediate effect and Executive Chairman from 1st July pending the appointment of a new Chief Executive Officer. The Board has asked him to maintain this executive role whilst internal and external candidates are assessed to find the very best candidate for the CEO role. It is envisaged that this process will take a number of months, at the conclusion of which he will revert to the role of non-executive Chairman.

Lord Sharman, Chairman of Aviva, confirmed that Andrew Moss had approached him with the decision that he felt it was in the best interests of the company that he step aside to make way for new leadership.   He has offered to assist in any way he can to ensure a smooth transition.  

Lord Sharman said:

"We should acknowledge the progress that has been achieved under Andrew Moss's leadership.  

"Through the global financial crisis he led the consolidation of our international presence and the integration of 40 brands into the very powerful single Aviva brand. He reduced the cost base, improved operational performance and more recently began the implementation of the strategic focus, with the sale of RAC, the deconsolidation of Delta Lloyd and a number of overseas disposals."

The Board of Aviva appreciates the contribution he has made both in his role as Chief Executive Officer, and prior to that as Group Finance Director, and wishes him well with the next phase of his career.  

Andrew Moss will leave the Board shortly and a further announcement will be made to confirm the financial terms of his departure and date of leaving.   

In regard to John McFarlane's additional responsibilities, Lord Sharman said:

"Aviva's shareholders are in very good hands.  His leadership and shareholder credentials are impeccable having transformed ANZ during his tenure as CEO, as well as making a significant contribution to the improvement in shareholder value at Standard Chartered prior to that."  


John McFarlane said:

"Aviva is a leading company in the insurance sector and I'm excited to play a pivotal role in its transformation and future.  I feel I can make a real difference. My first priorities are to regain the respect of our shareholders by eliminating the discount in our share price and to find internally or externally the very best leader to be our future CEO.  I will meet all of the major investors over the coming days and weeks." 

John McFarlane will immediately assume the task of improving the delivery of shareholder value by the group. He does not underestimate the significance of the challenge but is optimistic of the right result. To this end he has announced a new set of priorities for Aviva: 

Focus: An in-depth thorough review of all Aviva's businesses and investments to ensure we are focused on attractive segments, that have a meaningful market position, where can generate superior returns over the cycle, and where we are confident of success. 

Financial Strength: Build the capital and financial resources of the Group to ensure we achieve and maintain financial strength.  In addition we will implement a more dynamic reallocation of the group's capital resources to improve return and reduce risk. 

Performance: Creating value through a profit improvement programme seeking revenue growth where available.  However, in the light of the subdued nature of our major markets, there is a need for tighter capital allocation, expense and risk discipline, and leveraging technology to greater advantage. 

Stakeholders:Improving the service to our customers, advancing and developing talent and leadership in our people, building the trust in which Aviva is held by shareholders, business partners, regulators and the communities where we operate. 

The investor presentation scheduled for 24th May will be postponed until after the Board's annual strategy meeting in June but will take place before the group's interim results.  John McFarlane and Patrick Regan will lead the rescheduled presentation, together with Trevor Matthews, Simon Machell and the major business heads. 

The recently announced new Group Executive Committee and streamlined structure is unaffected.  Given the imperative of improving financial performance, John McFarlane has asked Patrick Regan, Chief Financial Officer, to play a pivotal role across the group to achieve this.  To assist John McFarlane in his new responsibilities, Kirsty Cooper, Group Company Secretary and General Counsel, will head the Office of the Chairman in addition to her other responsibilities. 

John McFarlane said:

"We fully recognise the challenges in some of our markets and businesses but I do believe Aviva has a great future.  We have a strong brand, dedicated people, a solid business foundation and we are well-positioned for the journey ahead."

John McFarlane's executive appointment is subject to regulatory approval.


-     Ends -






Nigel Prideaux                                                                         +44 (0)20 7662 0215

Sue Winston                                                                           +44 (0)20 7662 8221

Andrew Reid                                                                           +44 (0)20 7662 3131

Conor McClafferty and James Murgatroyd, Finsbury             +44 (0)20 7251 3801




Charles Barrows                                                                     +44 (0)20 7662 8115



Notes to editors



Biography of John McFarlane


John McFarlane has extensive experience in financial services. In October 2008 he joined the board of The Royal Bank of Scotland Group plc as a non-executive director having retired in September 2007 as chief executive officer of Australia and New Zealand Banking Group Limited (ANZ) after 10 years in the role.


After five years with Ford, McFarlane entered banking in 1975, and spent 18 years with Citibank in London, heading Citicorp Investment Bank Limited and ultimately Citicorp/Citibank in the UK and Ireland. In 1993 he joined the Board of Standard Chartered plc as a group executive director, responsible initially for Group Strategy, Risk, Treasury, and Institutional Banking, later for North East Asia based in Hong Kong, and subsequently for South Asia, Middle East, Africa, Europe and the Americas. He joined ANZ in Melbourne in October 1997.


ANZ is one of Australia and New Zealand's largest companies and one of the world's major banks, operating in 30 countries. During his tenure, ANZ became one of Australia's most respected and best performing companies. In September 2007 ANZ was recognised as 18th in the Fortune 500 for leadership (and the leading bank globally), and ANZ became the world's leading bank in the Dow Jones Sustainability Index. As at 30 September 2007 ANZ's market capitalisation was AUS$55.4 billion (£24 billion).


John McFarlane is currently a non-executive director of Westfield Holdings Limited and of Old Oak Holdings Limited, and is a member of the Cranfield School of Management Advisory Board.


He is also a former President of the International Monetary Conference, the annual meeting of the leaders of the world's major banks and central banks. In Australia he was Chairman of the Australian Bankers Association, a Director of the Business Council of Australia, and the Australian Graduate School of Management.


In the UK prior to that, he was a director of the London Stock Exchange, the Auditing Practices Board, The Securities Association (UK securities regulator), Cranfield School of Management, the Financial Law Panel, and Capital Radio Plc. In 1992 he chaired the review "The Future Development of Auditing in the United Kingdom and Ireland".


John McFarlane was educated at Edinburgh University and has a MBA from Cranfield School of Management.


About Aviva plc


·     Aviva provides 43 million customers with insurance, savings and investment products.


·     We are the UK's largest insurer and one of Europe's leading providers of life and general insurance.


·     We combine strong life insurance, general insurance and asset management businesses under one powerful brand.


·     We are committed to serving our customers well in order to build a stronger, sustainable business, which makes a positive contribution to society, and for which our people are proud to work.


·     The Aviva media centre at includes images, company and product information and a news release archive


·     Follow us on twitter: 



This information is provided by RNS
The company news service from the London Stock Exchange