Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email in the first instance.

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Serco Group PLC (SRP)

  Print      Mail a friend       Annual reports

Friday 27 April, 2012

Serco Group PLC

Annual Information Update

Serco Group plc - Annual Information Update

In accordance with the requirements of Prospectus Rule 5.2, the following
summarises the information which has been published or made available to the
public by Serco Group plc (the "Company" or "Serco Group plc") over the
previous 12 months up to and including 26 April 2012.

This annual information update is required by and is being made pursuant to
Article 10 of the Prospectus Directive as implemented in the United Kingdom
(Prospectus Rule 5.2) and not for any other purpose and neither Serco Group
plc, nor any other person, takes any responsibility for, or makes any
representation, express or implied, as to the accuracy or completeness of the
information which it contains. This information is not necessarily up to date
as at the date of this annual information update and Serco Group plc does not
undertake any obligation to update any such information in the future. This
annual information update does not constitute an offer of any securities
addressed to any person and should not be relied upon by any person.

 1. Announcements made via a RIS
The documents listed below were published via a Regulatory Information Service
on or around the dates indicated.

Date            Description of Contents of Announcement                      
27-Apr-2011     Annual Information Update                                    
03-May-2011     Total Voting Rights                                          
09-May-2011     Interim Management Statement                                 
09-May-2011     Result of AGM                                                
16-May-2011     Holding(s) in Company                                        
19-May-2011     Additional Listing                                           
31-May-2011     Acquisition of Intelenet                                     
01-Jun-2011     Total Voting Rights                                          
13-Jun-2011     Director/PDMR Shareholding                                   
15-Jun-2011     Additional Listing                                           
15-Jun-2011     Western Australia Court Security Contract                    
23-Jun-2011     Holding(s) in Company                                        
23-Jun-2011     Director/PDMR Shareholding                                   
28-Jun-2011     Pre-close Statement                                          
30-Jun-2011     Directorate Change                                           
01-Jul-2011     Serco Awarded New Contract                                   
01-Jul-2011     Total Voting Rights                                          
04-Jul-2011     Blocklisting - Interim Review                                
05-Jul-2011     Additional Listing                                           
07-Jul-2011     Serco acquisition of Intelenet - update                      
12-Jul-2011     Holding(s) in Company                                        
15-Jul-2011     Additional Listing                                           
15-Jul-2011     Holding(s) in Company                                        
28-Jul-2011     Serco signs new prison management contract in Australia      
01-Aug-2011     Serco signs Fiona Stanley contract valued at A$1.3bn         
01-Aug-2011     Total Voting Rights                                          
24-Aug-2011     Half-yearly Report                                           
30-Aug-2011     Director/PDMR Shareholding                                   
31-Aug-2011     Additional Listing                                           
01-Sep-2011     Total Voting Rights                                          
16-Sep-2011     Additional Listing                                           
03-Oct-2011     Total Voting Rights                                          
25-Oct-2011     London Cycle Hire Scheme Expansion                           
26-Oct-2011     Strategic Partnership with Peterborough City Council         
28-Oct-2011     Director/PDMR Shareholding                                   
01-Nov-2011     Total Voting Rights                                          
03-Nov-2011     Analyst and investor site visits                             
17-Nov-2011     Interim Management Statement                                 
25-Nov-2011     Director/PDMR Shareholding                                   
05-Dec-2011     Total Voting Rights                                          
07-Dec-2011     Additional Listing                                           
15-Dec-2011     Pre-close Analyst Meetings                                   
03-Jan-2012     Total Voting Rights                                          
09-Jan-2012     Statement re Paul Brooks                                     
13-Jan-2012     Re Contract                                                  
17-Jan-2012     Additional Listing                                           
25-Jan-2012     Serco contract awards for UK defence MACs                    
27-Jan-2012     British Army Contract                                        
01-Feb-2012     Total Voting Rights                                          
07-Feb-2012     Additional Listing                                           
28-Feb-2012     Final Results                                                
01-Mar-2012     Total Voting Rights                                          
02-Mar-2012     Director/PDMR Shareholding                                   
08-Mar-2012     Director/PDMR Shareholding                                   
14-Mar-2012     Re Contract                                                  
20-Mar-2012     NED Retirement                                               
21-Mar-2012     Serco signs new contract for UK asylum support services      
22-Mar-2012     Serco Selected as Preffered Bidder by NHS Suffolk            
22-Mar-2012     Serco Selected as Preferred Bidder by NHS Suffolk            
30-Mar-2012     Holding(s) in Company                                        
02-Apr-2012     Total Voting Rights                                          
03-Apr-2012     Additional Listing                                           
04-Apr-2012     Annual Financial Report                                      
11-Apr-2012     Additional Listing                                           
16-Apr-2012     NHS support services strategic partnership                   
23-Apr-2012     Company Secretary Change                                     
23-Apr-2012     Additional Listing                                           
23-Apr-2012     Correction : Director/PDMR Shareholding                      

All of the above documents are available for download on the Prices and News
section of the London Stock Exchange website,, or
on the Company's website,

 2. Documents filed at Companies House
The Company has submitted filings to Companies House in relation to the Annual
Report, AGM resolutions, the annual return, the allotment of shares and the
appointment and termination of directors. Copies of these documents can be
found via the Companies House website at or if you
are a registered user, through Companies House Direct at Alternatively copies can be obtained from
Companies House, Crown Way, Cardiff CF14 3UZ.

 3. Documents provided to shareholders and the FSA
The documents below were sent to shareholders on or around the dates indicated.

Date            Document                                                     
24-Aug-11       Half Year Results Letter 2011                                
04-Apr-12       Annual Report and Accounts 2011                              
04-Apr-12       Notice of the 2012 Annual General Meeting                    
04-Apr-12       Proxy form for the 2012 Annual General Meeting               

Copies of the above documents were filed with the Financial Services Authority
during the 12 month period and available to be viewed via the National Storage

Copies of the above documents can be obtained from the Company Secretary, Serco
Group plc, Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook,
Hampshire RG27 9UY.

 4. Further Information
Further information about the Company can be found at our website,