Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Capita Group PLC (CPI)

  Print      Mail a friend       Annual reports

Tuesday 03 March, 2009

Capita Group PLC


3 March 2009


The Capita Group plc ("Capita") today announces the acquisition of Hero
Insurance Services Limited ("Hero") from insurance and investment group LV=
(formerly known as Liverpool Victoria) for a consideration of approximately £15
million on a cash free, debt free basis. The acquisition will add greater
capacity and valuable new expertise to Capita's insurance intermediary and
administration business.

Hero is a personal lines broker offering insurance for cars, motorbikes, homes
and commercial vehicles through brands including AQuote, 1stQuote, Motorcycles
United and Telebikes. Its pro forma operating profit for the 12 months ended 31
December 2008 is £2.3 million on turnover of £23.9 million.

Paul Pindar, Chief Executive of the Capita Group Plc, said: "The acquisition of
Hero Insurance Services will add both new, specialist products and important
cost synergies to Capita's personal insurance intermediary and administration
business. Hero operates in a number of areas of the market that differ from,
but complement, those in which our existing business, BDML, operates. Its
distribution channels include direct sales via both `phone and internet and a
number of key aggregators. Its acquisition will provide new economies of scale
and the opportunity to offer more ancillary products to existing customers. It
will also allow us to provide a more comprehensive service offering a greater
range of product lines. I look forward to welcoming all Hero staff who join the
Capita Group."

Jackie Basham, a Director of Operations at Hero, said: "Joining forces with
Capita represents a great opportunity for our insurance industry clients, our
customers and our staff. We are fully committed to maintaining the focus that
we have on specialist expertise and service excellence. Being part of Capita
will allow us to further enhance the value we offer in these areas."

Hero employs around 300 staff, principally in Essex, Hampshire and Suffolk.

                                   - ends -                                    

For further information please contact:

Paul Pindar, Chief Executive
Shona Nichols, Corporate Communications Director
Tel: 020 7799 1525

Media enquiries:

Caroline Mooney
Capita press office
Tel: 0207 654 2152 or 0870 2400 488 (out of hours)

Media enquires about LV=:

Emma Holyer
Media Relations Manager
Tel: 0208 256 6714 / 07894 158605

Notes to editors:

The Capita Group Plc is the UK's leading provider of BPO and integrated
professional support service solutions.  The Group's service capabilities
encompass customer services, financial services, human resource services,
software services, systems and strategic support and property services
delivered to both public sector and private organisations.  With more than
32,000 employees at more than 300 offices across the UK, Ireland and India,
Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of
the FTSE100 with revenues for 2007 of £2,073 million.

Further information on The Capita Group Plc can be found at: http://


LV= is a trademark of Liverpool Victoria Friendly Society Limited (LVFS) and LV
= is a trading style of the Liverpool Victoria group of companies. The new LV=
brand identity was launched in March 2007. LV= is the UK's largest friendly
society. As a mutual organisation, LV= exists wholly for the benefit of its
members. Its philosophy is to put its members first and ensure they benefit
from everything the company does. LV= employs more than 3,400 people, serves
more than 3.6 million customers and members, and manages around £7 billion on
their behalf.


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