Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Capita Group PLC (CPI)

  Print      Mail a friend       Annual reports

Thursday 09 November, 2000

Capita Group PLC

Re Contract

Capita Group PLC
9 November 2000

Capita chosen as preferred strategic partner by Blackburn with Darwen Borough

Blackburn with Darwen Borough Council has selected Capita as their preferred
strategic partner to enter into negotiations on the delivery of a wide range
of modern support services for the Council.

Blackburn has commenced detailed negotiations with Capita to formulate a
structure for the partnership and to scope the range of services which could
be included.  It is anticipated that a contract of 8 to 15 years will be let
covering services with a current annual spend in excess of £8 million.

Capita was chosen following a detailed competitive procurement process.  As
part of the proposed partnership Capita will establish a business centre of
service excellence in the Borough, delivering customer and support services to
the Council and other public sector organisations, and containing two
specialist support units. An education support unit will be developed to
provide a regional hub to deliver support services to clusters of LEAs and
schools.  A CRM (customer relationship management) support unit will provide
centralised technology support for leading edge CRM contact centres across the
Group which deliver quality customer contact services and feed back essential
management information to inform the continuous improvement of services.
Capita's business centre will create 100 new jobs within the first year of the
contract and has the potential to create 500 new jobs, recruited locally, over
the next 5 years.

Rod Aldridge, Executive Chairman of Capita commented:

'I am delighted that Capita has been selected by Blackburn with Darwen as
preferred strategic partner. The strong leadership, energy and drive in the
Council, together with its quality staff and partnership and inter-agency
working, will ensure that we can deliver real benefits to the Borough and
establish a business centre with real prospects of growth and quality job
creation. The business centre would form a key part of our growing network of
centres of service excellence and could provide another strong link in our
Group infrastructure with excellent prospects for business growth, both
locally across Lancashire, Greater Manchester and Merseyside, and nationally.'

Council Leader, Malcolm Doherty said:

'This is a major opportunity for the Borough to deliver quality public
services to our citizens whilst reducing our support service costs and growing
high quality white-collar jobs in the Borough.  Our negotiations with Capita
will focus on forming a strong long-term partnership to benefit the whole
community.  Our approach once again underlines how Blackburn with Darwen is in
the forefront of local government thinking.  We are excited by the prospect of
Capita playing a key role in our future service provision.'


For further information:

The Capita Group Plc
                    020 7799 1525

Rod Aldridge, Executive Chairman

Paul Pindar, Chief Executive

Shona Nichols, Group Marketing Director

Blackburn with Darwen Borough Council

Steve Weaver, Executive Director (Community and Personal Services)   
                01254 585 655

Alison Milner, Director of Policy
                01254 585 335

Issued by

Hogarth Partnership, John Olsen/James Longfield
                020 7357 9477

Notes to Editors

The Capita Group Plc

Capita is one of the largest and fastest growing professional support services
organisations in the UK.  The Group delivers a range of integrated solutions
encompassing customer services, human resource services, software services,
systems and strategic support and property services to both public sector and
private organisations.  With over 8,000 people at over 100 UK sites, Capita is
quoted on the London Stock Exchange with a turnover of £327 million and a
market capitalisation of £3.5 billion.  Capita became a FTSE 100 company in
March 2000.  For more information, visit our website:


a d v e r t i s e m e n t