Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Capita Group PLC (CPI)

  Print      Mail a friend       Annual reports

Friday 05 May, 2000

Capita Group PLC

Flagship Education Project Choice for DfEE

Capita Group PLC
5 May 2000

    DfEE Selects Capita for Flagship Education Project
Capita, the professional support services Group, is pleased
to   announce   that  the  Department  for  Education   and
Employment  (DfEE)  has selected the company  as  preferred
partner  to  administer  the Individual  Learning  Accounts
scheme  and  has  now  entered into  the  final  stages  of
contract negotiation.

It  is  expected that the contract, worth in excess of  £50
million over 5 years subject to demand, will create 250 new
jobs  in  Capita's established customer service centres  in
Darlington  and Coventry.  To be launched later this  year,
it is estimated that Capita will administer over 10 million
enquiries  in the first year through customer call  centres
and interactive web based services.

This contract will further consolidate Capita's position as
market   leader   in   education   support   services   and
demonstrates Capita's intention to play a major role in re-
shaping the way in which Education services are delivered.

Rod Aldridge, Executive Chairman of Capita commented:  'Our
key  strength is in being a strong operational  partner  in
the   implementation   of   policy   initiatives,   through
innovative  and cost effective service design,  transition,
implementation and operation.  The core of this contract is
customer  service, data processing and distribution,  which
naturally  exploits  our solid track record  of  delivering
excellent  customer  services.   Through  our  network   of
leading edge customer service centres, we currently  handle
over  8  million public service telephone calls, and across
the Group we interact with over 20 million individuals.  We
are  delighted  to have been chosen by the  DfEE  as  their
preferred partner in this project.'

For further information please contact:

The Capita Group Plc                         020 7799 1525
Rod Aldridge, Executive Chairman
Shona Nichols, Group Marketing Director

Issued by
Hogarth Partnership, John Olsen              020 7357 9477

Notes to Editors:

Individual  Learning Accounts form a central  part  of  the
Government's vision for a new framework of post-16 learning
which  aims  to  stimulate a culture of  lifelong  learning
within  society.   The  founding principles  of  Individual
Learning  Accounts  are  that individuals  best  understand
their  training  needs and should share in the  funding  of
their  own development.  Individual Learning Accounts  will
create a portable personal learning account, contributed to
by  the Individual, Government and Employers, to be used to
fund a wide range of learning.

The  Capita  Group  Plc is one of the largest  and  fastest
growing professional support services organisations in  the
UK.   The  Group  delivers a range of integrated  solutions
encompassing  customer services, human  resource  services,
software  services,  systems  and  strategic  support   and
property  services  to  both  public  sector  and   private
organisations.   With  over 6,700 people  at  over  100  UK
sites, Capita is quoted on the London Stock Exchange with a
turnover  of  £327  million and a market capitalisation  of
over £3.5 billion, Capita became a FTSE 100 company on 20th
March 2000.

The  Holway  Report 1999, estimates that the UK market  for
outsourcing  services  will  exceed  £8bn  by  2002.    The
education  market,  which now represents  17%  of  Capita's
turnover, is undergoing significant change.

Capita   is   a  major  contributor  to  raising  education
standards  in the UK working in partnership with  156  LEAs
and  23,000 schools.  For more information on Capita please
visit our website at


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