Trading Update

PCI-PAL PLC

28 July 2026

 

 

This announcement contains inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) 596/2014 as it forms part of UK domestic law by virtue of the European Union (Withdrawal) Act 2018 ("MAR"), and is disclosed in accordance with the company's obligations under Article 17 of MAR.

28 July 2026

PCI-PAL PLC

("PCI Pal", the "Company" or "the Group")

Trading Update

Strong growth ahead of market forecasts

PCI-PAL plc (AIM: PCIP), the global cloud provider of secure payment solutions, is pleased to provide a trading update for the financial year ended 30 June 2026 ("FY26"), based on unaudited management accounts for the period:

Highlights include:

·      Annual Recurring Revenue ("ARR") increased 27% organically to £24.4m (FY25: £19.3m), or 29% on a constant currency ("CC") basis, representing an increase of £5.1m.

·      Contracted ARR ("CARR") increased 24% to £27.5m (FY25: £22.2m), or 26% on a CC basis, driven by strong new business momentum, underpinning high levels of revenue visibility into FY27.

·      Gross Revenue Retention ("GRR") increased to 96% year on year (FY25: 95%) reflecting: (i) strong customer retention, including resecuring two of the Company's largest customers on new multi-year contracts; (ii) high reliability of the PCI Pal global cloud platform with uptime exceeding 99.999%; and (iii) strong partner relationships.

·      Revenue is expected to be ahead of current market consensus¹ and is estimated to have increased 9% year on year to £24.6m (FY25: £22.5m), or approximately 14% on a constant currency and comparable basis².

·      Adjusted EBITDA³ is expected to be ahead of consensus¹ at approximately £1.1m (FY25: £2.3m), reflecting continued investment in the business as previously indicated.

·      Cash at year end was £4.0m (FY25: £3.8m), with the Group remaining debt-free.

James Barham, Chief Executive Officer, commented:

"PCI Pal has had an excellent year, with new business momentum continuing to build as the period progressed. At the start of FY26, as part of a new three-year plan, we made the deliberate decision to increase investment across our partner go-to-market model, our marketing capability, and product development resources to accelerate sustainable long-term organic growth. I am pleased to report that those investments are delivering, enabling the Group to not only beat market expectations for FY26 but also deliver significant growth in our key forward looking metrics of ARR and CARR.

"Throughout the year we have experienced strong demand for our core secure payment solutions, both within traditional human-to-human customer interactions and, increasingly, within AI-powered voice and chat bot environments. We have achieved this by increasing activity across our partner eco-system through the expansion of existing relationships and the on-boarding and enablement of new partners. 

"Encouragingly, we are beginning to see incremental new business opportunities via standalone conversational AI partners, who increasingly recognise the value of partnering with an independent payment and compliance platform that enables secure, regulated payment orchestration across voice, chat and all other digital conversational interactions. The PCI Pal platform can be utilised across virtually any business communications channel worldwide, providing these partners with broad compatibility across enterprise communications environments.

"Momentum in the US has been particularly strong as a result of both our activity with partners and also increased direct marketing activity. This is evidenced by a growing number of enterprise customer wins during the year and a stronger sales pipeline which provides confidence for our plans for continued organic growth.

"We enter FY27 with strong momentum; our partner eco-system continues to expand, enterprise demand is increasing, particularly in the key US market, and customer retention continues at top quartile levels. We remain confident in the Group's future prospects."

¹ The Board understands that current market consensus for FY26 revenue is £23.7m and adjusted EBITDA is £0.85m.

² Comparable basis adjusts for the impact of a one-off prior-year revenue recognition item.

³ Adjusted EBITDA is stated before non-operating expenses, depreciation and amortisation, foreign exchange movements, and share option charges.

For further information, please contact:

PCI-PAL PLC	Via Walbrook PR
James Barham - Chief Executive Officer Ryan Murray - Chief Financial Officer
Cavendish Capital Markets Limited (Nominated Adviser and Broker)	[phone]
Marc Milmo/Fergus Sullivan (Corporate Finance) Sunila De Silva (Corporate Broking)
Walbrook PR	[phone]
Tom Cooper/Nick Rome	[phone]
	[e-mail]

About PCI Pal:

PCI Pal is a leading provider of secure, cloud-based payment and data protection solutions that enable organisations to take frictionless, compliant payments seamlessly integrated to any business communications environment including voice, chat, messaging, social media, and email. PCI Pal's platform supports all forms of customer engagement, whether human-to-human or AI-driven conversations.

PCI Pal has an extensive partner eco-system with its products resold by many of the world's leading Communications, CCaaS, and UCaaS vendors. Its platform integrates with a broad range of digital payment methods and connects to the majority of leading payment service providers globally.

For more information visit www.pcipal.com or follow the team on Linkedin: https://www.linkedin.com/company/pci-pal/

 

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