Half-Yearly Report - Part 3

Vodafone Group Plc 13 November 2007 Vodafone Group Plc Half-Yearly Financial Report PART 3 KEY PERFORMANCE INDICATORS - MOBILE TELECOMMUNICATIONS BUSINESSES MOBILE CUSTOMERS(1) - 1 APRIL 2007 TO 30 SEPTEMBER 2007 QUARTER ENDED 30 JUNE 2007 QUARTER ENDED 30 SEPTEMBER 2007 --------------------------------- ------------------------------------ COUNTRY AT NET OTHER AT NET OTHER AT PREPAID (in thousands) 1 APR ADDITIONS MOVE- 30 JUN ADDITIONS MOVE- 30 SEP (3) 2007 MENTS 2007 MENTS 2007 (2) (2) Europe Germany 30,818 800 - 31,618 923 - 32,541 55.0% Italy 21,034 729 - 21,763 644 - 22,407 91.7% Spain 14,893 286 - 15,179 294 - 15,473 43.4% UK 17,411 236 - 17,647 312 - 17,959 60.2% ----------------------------------- --------------------------- 84,156 2,051 - 86,207 2,173 - 88,380 65.3% ----------------------------------- --------------------------- Other Europe Albania 956 48 - 1,004 71 - 1,075 96.1% Greece 5,057 180 - 5,237 109 - 5,346 69.5% Ireland 2,177 10 - 2,187 30 - 2,217 72.6% Malta 186 2 - 188 9 - 197 89.9% Netherlands 3,880 10 - 3,890 (23) 25 3,892 42.8% Portugal 4,751 24 - 4,775 182 - 4,957 79.0% ----------------------------------- --------------------------- 17,007 274 - 17,281 378 25 17,684 68.5% ----------------------------------- --------------------------- Europe 101,163 2,325 - 103,488 2,551 25 106,064 65.8% ----------------------------------- --------------------------- EMAPA Eastern Europe Czech Republic 2,475 50 - 2,525 57 - 2,582 47.9% Romania 7,954 269 - 8,223 356 - 8,579 65.9% Hungary 2,163 1 - 2,164 48 - 2,212 57.5% Turkey 13,900 1,025 - 14,925 1,312 (528) 15,709 90.0% Poland 2,483 50 - 2,533 84 - 2,617 58.2% ----------------------------------- --------------------------- 28,975 1,395 - 30,370 1,857 (528) 31,699 70.9% ----------------------------------- --------------------------- Middle East, Africa & Asia Egypt 9,652 975 356 10,983 1,203 - 12,186 95.1% Kenya 2,433 332 - 2,765 418 - 3,183 98.7% South Africa(4) 15,075 1,129 - 16,204 1,026 (1,447) 15,783 88.5% India - 3,049 27,703 30,752 4,906 - 35,658 89.0% ----------------------------------- --------------------------- 27,160 5,485 28,059 60,704 7,553 (1,447) 66,810 90.5% ----------------------------------- --------------------------- Pacific Australia 3,367 16 - 3,383 48 - 3,431 72.1% New Zealand 2,244 24 - 2,268 (13) - 2,255 74.2% Fiji 139 7 - 146 8 - 154 95.4% ----------------------------------- --------------------------- 5,750 47 - 5,797 43 - 5,840 74.1% ----------------------------------- --------------------------- EMAPA 61,885 6,927 28,059 96,871 9,453 (1,975) 104,349 83.7% ----------------------------------- --------------------------- Group 163,048 9,252 28,059 200,359 12,004 (1,950) 210,413 75.6% ----------------------------------- --------------------------- Reconciliation to proportionate Minority interests in above (5,904) (1,617) (9,346) (16,867) (2,305) 10 (19,162) ----------------------------------- --------------------------- Associates and investments United States 27,322 602 - 27,924 739 1 28,664 5.2% Other 21,927 879 (2,185) 20,621 939 - 21,560 79.9% ----------------------------------- --------------------------- 49,249 1,481 (2,185) 48,545 1,678 1 50,224 ----------------------------------- --------------------------- Proportionate(5)206,393 9,116 16,528 232,037 11,377 (1,939) 241,475 71.9% =================================== =========================== Europe 109,032 2,356 - 111,388 2,607 25 114,020 65.8% EMAPA 97,361 6,760 16,528 120,649 8,770 (1,964) 127,455 73.0% Notes: (1) Group customers are presented on a controlled (fully consolidated) and jointly controlled (proportionately consolidated) basis in accordance with the Group's current segments. (2) Other movements relate to the acquisition of Vodafone Essar, the disconnection of inactive SIM cards in Turkey, a share repurchase in Egypt, a change in disconnection policies in Egypt, the Netherlands, Turkey and South Africa as well as the acquisition of a customer base in the United States. (3) Prepaid customer percentages are calculated on a venture basis. At 30 September 2007, there were 729.2 million venture customers. (4) South Africa refers to the Group's interests in Vodacom Group (Pty) Limited and its subsidiaries, including those located outside of South Africa. (5) Proportionate customers are based on equity interests as at 30 September 2007. The calculation of proportionate customers for Vodafone Essar also assumes the exercise of call options that could increase the Group's equity interest from 51.95% to 66.98%. These call options can only be exercised in accordance with Indian law prevailing at the time of exercise. MOBILE CUSTOMER CHURN -------------------------------------------------------------------------------- ANNUALISED CHURN INFORMATION IN THE QUARTER TO COUNTRY 30 JUN 30 SEP 31 DEC 31 MAR 30 JUN 30 SEP 2006 2006 2006 2007 2007 2007 -------------------------------------------------------------------------------- Germany(1) Total 20.7% 22.1% 20.1% 24.2% 20.7% 20.8% Contract 14.6% 13.5% 15.7% 14.9% 14.0% 14.7% Prepaid 26.0% 29.5% 23.9% 31.9% 26.4% 26.0% -------------------------------------------------------------------------------- Italy Total 20.8% 21.7% 19.4% 20.6% 18.1% 25.0% Contract 17.2% 13.6% 14.8% 14.1% 15.9% 14.7% Prepaid 21.1% 22.4% 19.8% 21.2% 18.3% 25.9% -------------------------------------------------------------------------------- Spain(2) Total 20.5% 37.0% 23.4% 24.7% 22.4% 24.5% Contract 12.3% 13.4% 15.3% 16.6% 14.8% 14.6% Prepaid 28.9% 62.5% 32.8% 34.5% 31.7% 37.2% -------------------------------------------------------------------------------- UK Total 32.8% 37.6% 35.4% 29.8% 34.1% 35.5% Contract 20.1% 18.8% 17.9% 17.4% 15.9% 15.3% Prepaid 40.9% 49.9% 47.0% 37.9% 46.0% 48.8% -------------------------------------------------------------------------------- Notes: (1) The customer churn for Germany in the quarter ended 31 December 2006 benefited from a regulatory driven change in the prepaid disconnection policy, which reduced disconnections by 291,000 in the quarter. The underlying prepaid customer churn, excluding this change, was 31.1% and total churn was 24.0%. (2) The customer churn for Spain in the quarter ended 30 September 2006 includes the effect of 584,000 disconnections following a change in the application of disconnection policies. The underlying customer churn, excluding these disconnections, was 20.1%. 3G DEVICES(1) -------------------------------------------------------------------------------- QUARTER ENDED QUARTER ENDED 30 JUNE 2007 30 SEPTEMBER 2007 ----------------------------------- ---------------------- COUNTRY AT 31 MAR NET AT 30 JUN NET AT 30 SEP (in thousands) 2007 ADDITIONS 2007 ADDITIONS 2007 ----------------------------------- ---------------------- Germany 3,720 476 4,196 549 4,745 Italy 3,762 330 4,092 608 4,700 Spain 2,890 688 3,578 750 4,328 UK 1,938 685 2,623 472 3,095 Other Europe 2,353 236 2,589 284 2,873 ----------------------------------- ---------------------- Europe 14,663 2,415 17,078 2,663 19,741 EMAPA 1,205 227 1,432 240 1,672 ----------------------------------- ---------------------- Group 15,868 2,642 18,510 2,903 21,413 ----------------------------------- ---------------------- Consumer devices 14,246 2,460 16,706 2,444 19,150 Business devices 1,622 182 1,804 459 2,263 ----------------------------------- ---------------------- Group 15,868 2,642 18,510 2,903 21,413 ----------------------------------- ---------------------- -------------------------------------------------------------------------------- Note: (1) 3G devices only include those in the Group's subsidiary and joint venture undertakings. At 30 September 2007, there were an additional 3.2 million (30 June 2007: 3.3 million, 31 March 2007: 3.0 million) registered Vodafone live! with 3G and Vodafone Mobile Connect 3G/GPRS data card venture customers in the Group's associated undertakings. MOBILE VOICE USAGE VOLUMES -------------------------------------------------------------------------------- TOTAL VOICE MINUTES(1) IN THE QUARTER ENDED COUNTRY (in 3O JUN 30 SEP 31 DEC 31 MAR 30 JUN 30 SEP millions) 2006 2006 2006 2007 2007 2007 ----------------------------------------------------------- Europe Germany 7,614 7,979 8,650 9,230 9,897 10,263 Italy 7,687 8,050 8,256 8,439 8,932 9,051 Spain 6,978 7,533 7,655 8,248 8,530 8,886 UK 7,207 7,579 8,160 8,790 8,963 9,112 Albania 148 166 160 167 196 215 Greece 2,075 2,216 2,113 1,985 2,168 2,282 Ireland 1,380 1,422 1,462 1,420 1,490 1,517 Malta 49 55 50 48 55 64 Netherlands 1,820 1,711 1,868 1,900 2,006 1,899 Portugal 1,472 1,606 1,586 1,612 1,657 1,836 ----------------------------------------------------------- Europe 36,430 38,317 39,960 41,839 43,894 45,125 ----------------------------------------------------------- EMAPA Eastern Europe Czech Republic 901 868 919 916 985 998 Hungary 948 980 1,030 1,030 1,110 1,149 Romania(2) 1,873 2,059 2,231 2,339 2,540 2,726 Turkey(3) 2,494 6,451 5,781 6,224 6,583 6,551 Joint Venture 575 641 717 681 769 819 ----------------------------------------------------------- 6,791 10,999 10,678 11,190 11,987 12,243 ----------------------------------------------------------- Middle East, Africa & Asia Egypt 2,869 3,462 3,670 4,156 4,794 5,591 India(4) - - - - 26,713 33,897 Joint Ventures(5) 5,160 5,713 6,638 5,781 3,016 4,854 ----------------------------------------------------------- 8,029 9,175 10,308 9,937 34,523 44,342 ----------------------------------------------------------- Pacific Australia 2,006 2,141 2,238 2,222 2,179 2,252 New Zealand 597 597 672 771 793 834 Joint Venture 28 33 34 32 38 42 ----------------------------------------------------------- 2,631 2,771 2,944 3,025 3,010 3,128 ----------------------------------------------------------- EMAPA 17,451 22,945 23,930 24,152 49,520 59,713 ----------------------------------------------------------- Group 53,881 61,262 63,890 65,991 93,414 104,838 ----------------------------------------------------------- -------------------------------------------------------------------------------- Notes: (1) The total voice minute information presented in the table above represents network minutes, or the volume of minutes handled by each local network, and includes incoming, outgoing and visitor calls. The voice minute information in respect of Germany and New Zealand reflects billed minutes, under which calls are rounded up to the nearest minute under certain tariffs. (2) During the quarter ended 31 December 2006, Vodafone Romania restated usage volumes for all quarters in the prior year. Previous volumes were billed minutes and this has now been restated to network minutes. (3) On 24 May 2006, the Group acquired substantially all the assets and business of Telsim Mobil Telekomunikasyon Hizmetleri in Turkey. The quarter ended 30 June 2006 has been restated to include voice minutes from the acquisition date. (4) Vodafone Essar is included from 8 May 2007, being the date of acquisition. (5) With effect from the quarter ended 30 September 2007, joint venture minutes within the Middle East, Africa & Asia area include the Group's share of minutes for Vodacom Group (Pty) Limited and its subsidiaries, including those located outside of South Africa. MESSAGING AND DATA AS A PERCENTAGE OF SERVICE REVENUE(1) -------------------------------------------------------------------------------- QUARTER ENDED 30 SEPTEMBER 2007 COUNTRY MESSAGING DATA TOTAL ----------------------------------------------------- Germany 14.0% 10.9% 24.9% Italy 16.3% 6.2% 22.5% Spain 9.4% 7.9% 17.3% UK 17.9% 7.4% 25.3% ----------------------------------------------------- Europe 13.4% 7.3% 20.7% EMAPA 8.8% 3.4% 12.2% ----------------------------------------------------- Group 12.2% 6.3% 18.5% ----------------------------------------------------- -------------------------------------------------------------------------------- HISTORIC MESSAGING AND DATA INFORMATION -------------------------------------------------------------------------------- MESSAGING AND DATA AS A PERCENTAGE OF SERVICE REVENUE IN THE QUARTER ENDED(1) COUNTRY 30 JUN 30 SEP 31 DEC 31 MAR 30 JUN 30 SEP 2006 2006 2006 2007 2007 2007 -------------------------------------------------------------- Germany 21.2% 21.6% 22.9% 24.4% 24.3% 24.9% Italy 17.3% 17.5% 18.7% 20.4% 21.2% 22.5% Spain 15.7% 14.7% 15.3% 16.0% 16.1% 17.3% UK 20.9% 21.7% 23.2% 24.3% 24.9% 25.3% -------------------------------------------------------------- Europe 17.5% 17.7% 18.7% 19.6% 19.9% 20.7% EMAPA 12.6% 14.4% 15.0% 11.8% 12.9% 12.2% -------------------------------------------------------------- Group 16.6% 16.9% 17.9% 18.0% 18.2% 18.5% -------------------------------------------------------------- -------------------------------------------------------------------------------- Note: (1) Messaging and data percentages are calculated using service revenue from all businesses within the Group and includes fixed line revenue. Historical data has been recalculated to provide comparative information. Calculations are based on service revenue rounded to the nearest 0.1 million using local currency for individual countries and sterling for regional and Group numbers. AVERAGE MONTHLY MOBILE REVENUE PER USER IN THE QUARTER -------------------------------------------------------------------------------------- COUNTRY 30 JUN 30 SEP 31 DEC 31 MAR 30 JUN 30 SEP 2006 2006 2006 2007 2007 2007 -------------------------------------------------------------------------------------- Europe -------------------------------------------------------------------------------------- Germany Total 22.1 22.4 20.9 19.3 19.5 19.5 (EUR) Contract 38.4 39.0 36.7 34.7 34.9 35.3 Prepaid 7.6 7.6 7.0 6.1 6.2 6.1 -------------------------------------------------------------------------------------- Italy Total 27.6 27.1 25.8 23.4 23.2 22.7 (EUR) Contract 72.6 68.0 71.1 69.5 69.8 65.2 Prepaid 23.3 23.2 21.5 19.1 18.8 18.6 -------------------------------------------------------------------------------------- Spain Total 35.3 36.4 35.3 33.8 36.3 36.5 (EUR) Contract 54.8 55.2 51.3 48.9 52.0 51.7 Prepaid 15.0 15.4 16.0 15.0 16.4 16.5 -------------------------------------------------------------------------------------- UK Total 23.7 24.5 23.6 22.7 23.1 24.1 (GBP) Contract 45.2 46.5 43.7 43.4 43.5 45.8 Prepaid 8.9 9.4 9.5 8.6 8.9 9.0 -------------------------------------------------------------------------------------- Albania Total 2,122 2,311 2,086 1,868 1,844 2,016 (ALL) Contract 17,240 17,941 16,329 14,612 14,403 14,733 Prepaid 1,606 1,782 1,605 1,419 1,366 1,497 -------------------------------------------------------------------------------------- Greece Total 31.1 31.0 27.6 24.7 25.5 26.2 (EUR) Contract 65.6 66.8 61.6 56.5 60.0 62.0 Prepaid 13.7 13.4 11.4 10.1 10.2 10.4 -------------------------------------------------------------------------------------- Ireland Total 48.8 46.9 45.6 44.6 45.4 45.1 (EUR) Contract 102.8 99.4 94.5 92.5 94.3 94.1 Prepaid 29.3 28.0 27.9 27.2 27.1 26.6 -------------------------------------------------------------------------------------- Malta(1) Total 14.7 16.6 12.6 12.0 14.0 15.5 (MTL) Contract 39.2 38.2 36.0 34.7 36.3 37.2 Prepaid 11.2 13.4 9.2 8.5 10.5 12.0 -------------------------------------------------------------------------------------- Netherlands Total 35.7 36.9 31.7 36.1 37.9 38.8 (EUR) Contract 63.5 64.6 52.0 57.8 59.7 59.6 Prepaid 10.1 10.4 9.8 9.8 10.6 10.8 -------------------------------------------------------------------------------------- Portugal Total 23.5 24.4 22.8 22.1 22.4 23.7 (EUR) Contract 62.2 62.8 57.8 54.2 54.9 59.0 Prepaid 13.0 13.9 13.2 13.2 13.2 14.0 -------------------------------------------------------------------------------------- EMAPA -------------------------------------------------------------------------------------- Subsidiaries -------------------------------------------------------------------------------------- Australia Total 49.4 52.4 54.0 51.3 50.5 49.5 (AUD) Contract 92.7 96.4 98.8 97.1 96.2 93.6 Prepaid 33.9 36.2 37.2 34.1 33.0 32.0 -------------------------------------------------------------------------------------- Czech Total 674 670 658 613 635 619 Republic (CZK) Contract 978 966 946 897 916 889 Prepaid 331 334 331 295 320 320 -------------------------------------------------------------------------------------- Egypt Total 79.4 88.1 79.4 75.0 75.6 71.6 (EGP) Contract 292.1 309.7 289.9 295.8 308.8 304.5 Prepaid 57.1 66.7 61.4 59.1 60.4 58.2 -------------------------------------------------------------------------------------- Hungary Total 5,066 5,339 5,171 4,749 4,935 4,994 (HUF) Contract 9,129 9,097 8,529 7,847 8,010 7,832 Prepaid 3,125 3,359 3,250 2,839 2,873 2,930 -------------------------------------------------------------------------------------- India(2) Total N/A N/A N/A N/A N/A 361 (INR) Contract N/A N/A N/A N/A N/A 995 Prepaid N/A N/A N/A N/A N/A 277 -------------------------------------------------------------------------------------- New Zealand Total 46.6 46.6 50.7 49.3 47.1 48.8 (NZD) Contract 126.1 125.3 128.9 122.8 117.2 118.7 Prepaid 23.2 22.5 23.7 23.4 21.4 22.0 -------------------------------------------------------------------------------------- Turkey(2) Total N/A 16.5 14.4 14.4 15.7 16.3 (TRY) Contract N/A 31.4 28.2 28.7 29.2 29.8 Prepaid N/A 14.8 12.9 12.9 14.1 14.7 -------------------------------------------------------------------------------------- Romania Total 15.2 15.9 15.6 14.0 15.7 15.8 (USD) Contract 29.5 30.8 30.6 27.1 31.2 31.9 Prepaid 6.7 7.3 7.0 6.1 6.6 6.5 -------------------------------------------------------------------------------------- Notes: (1) During the quarter ended 30 June 2007, Vodafone Malta restated previously published prepaid and contract average monthly mobile revenue per user to reflect a revised analysis of historic service revenue. (2) For acquired operations, average monthly mobile revenue per user is published with effect from the quarter following each acquisition. This information is provided by RNS The company news service from the London Stock Exchange

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