ON TOP OF THE WORLD

Ryanair Holdings PLC 30 November 2007 RYANAIR ON TOP OF THE WORLD BEST PUNCTUALITY, FEWEST LOST BAGS, FEWEST CANCELLATIONS Ryanair, Europe's largest low fares airline, today (Friday, 30th November 2007) welcomed the release of the Association of European Airlines' latest consumer report, which again demonstrates that the high fare, fuel surcharging airlines can't match Ryanair's punctuality and customer service. These statistics show that airlines which like to talk service simply don't deliver it. Four out of ten British Airways flights are delayed, compared to just 1 in 10 with Ryanair, while your bag is now nearly 40 times more likely to go missing if you are travelling with British Airways. Speaking today, Ryanair's Head of Communications, Peter Sherrard said: 'The high fare airlines can't match Ryanair's guaranteed low fares and as these statistics prove, they can't compete with our customer service either. Ryanair is Europe's undisputed champion for customer service, delivering our passengers to their destination on-time and for the lowest fares guaranteed.' Airline Punctuality Missing bags per 1,000 % Completions pax 1 Ryanair 87% 0.8 99.8 2 Lufthansa 84% 16.6 99.3 3 Air France 83% 18.8 99.1 4 Aer Lingus* 73% 5 Easyjet* 72% 6 Alitalia 71% 27.6 98.3 7 British 59% 30.0 98.5 Airways *Aer Lingus and Easyjet refuse to publish any information about lost bags and cancellations. Source: Ryanair, Easyjet, Aer Lingus and AEA published statistics July-Sept 2007 Ends. Friday, 30th November 2007 For information: Peter Sherrard - Ryanair Pauline McAlester - Murray Consultants Tel: 00 353 1 812 1228 Tel: 00 353 1 4980 300 This information is provided by RNS The company news service from the London Stock Exchange
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