Changes to Group Board and Group Structure

Lloyds TSB Group PLC 10 December 1999 CHANGES TO THE LLOYDS TSB GROUP BOARD AND GROUP STRUCTURE Lloyds TSB is to restructure its top-level management to deliver a stronger customer focus and further improve its efficiency. The main changes are: The creation of a single customer management function, which will be responsible for customer and product management for our 15 million personal customers. The creation of a single retail distribution division to focus on the management of all distribution channels, including driving forward e-commerce developments. The creation of a new centralised Group-wide IT and operations division delivering increased efficiency and reducing operating costs. As a result of this new structure, there will be some changes to executive directors' responsibilities, with effect from 1 January 2000. These are: Michael Fairey, Deputy Group Chief Executive, will be responsible for the newly-created Customer Management function and retail banking products. Gordon Pell, currently Group Director UK Retail Banking, will become Group Executive Director, Retail Distribution, responsible for all distribution channels, including e-commerce. Archie Kane, currently Director of Group IT and Operations, joins the Board as Group Executive Director, IT and Operations, with responsibility for Group-wide IT and operations. Kent Atkinson, Group Finance Director, continues with his current responsibilities. David Pritchard, Group Executive Director, Wholesale and International Banking, will be responsible for all business, commercial, corporate, treasury operations and international banking. Following the retirement of Stephen Maran, Group Director Insurance and Investments, at the end of this year, Chris Wiscarson will become acting Managing Director, Insurance and Investments until the completion of the Scottish Widows transaction. Once this is complete, Mike Ross will become Chief Executive of the new Scottish Widows PLC and Deputy Group Chief Executive, Lloyds TSB, responsible for Insurance and Investments. Peter Ellwood, Group Chief Executive, said: 'The rapidly changing ways in which our customers wish to conduct business with us, make it essential that we restructure our business in a way that more effectively meets our customers' needs. This new structure will enable us to take an important leap forward in achieving our aim to be first choice for our customers.' For further information Lloyds TSB Press Office 0171 626 1500 Note: To comply with the new stock exchange listing rule on disclosure of directors' details, the company confirms that Mr Kane, the new executive director, has not held any directorship in any other publicly quoted company in the past five years, and there are no matters required by paragraphs 6F2(b) to (g) of the listing rules to be disclosed regarding the new director.
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