Strategic Partnership with Halifax Group

British Telecommunications PLC 16 February 2000 BT AND BT CELLNET ANNOUNCE STRATEGIC PARTNERSHIP WITH HALIFAX GROUP TO DEVELOP 21ST CENTURY BANKING * BT and BT Cellnet are developing a full range of banking capabilities for the Halifax Group, including use on mobile devices, the Internet and interactive TV * Halifax is the first UK bank to announce it will be utilising BT Cellnet's GPRS services BT and BT Cellnet today announced its strategic partnership with Halifax Group Plc to provide banking capabilities for use on the Internet, interactive TV, mobile phones and other mobile devices that will allow its customers to bank at any time, at any place. Halifax customers will be able to view balances and transactions, transfer funds and pay bills via mobile phones, laptops and other mobile devices. The first of these new services will be rolled out in Summer 2000 with SMS text messaging and WAP banking, followed by GPRS services in the Autumn. Halifax has recently announced its new Internet strategy, which includes the launch of its dedicated online banking service later in the year. For Halifax's 21 million customers, BT and BT Cellnet are developing one of the most comprehensive long-term strategic plans for the financial services market. The programme will enable the Halifax to offer its customers a full range of options for banking, and streamline and improve internal communications, develop marketing applications and flexible working initiatives. BT and BT Cellnet will supply the entire Halifax Group with the facilities for customers to bank at home or on the move. BT Cellnet's SMS (Short Messaging Service), WAP (Wireless Application Protocol) and GPRS (General Packet Radio Services) services will provide the Halifax with a wide range of mobile services using these new and soon to be released technologies. BT Internet is currently developing multimedia and Internet banking services to the Halifax based on its ADSL technology, and will allow the banking group to adopt new multimedia marketing techniques. BT has already been involved in the development of Halifax's website. BT Cellnet's WAP service, which was launched in January 2000, will provide full banking facilities for mobile devices to Halifax customers and will be further enhanced with the launch of GPRS. GPRS will provide an 'always on, 24 hour a day' service for access to banking and financial information with ISDN-like speeds to mobile devices such as PDAs (Personal Digital Assistants) and laptops, without the cost of being always connected. This can also deliver marketing applications which Halifax can direct at their customer base. These technologies will give Halifax a platform to deliver new banking services for the next ten years and beyond. Peter Erskine, managing director of BT Cellnet, commented, 'The face of banking is rapidly changing, and it is being driven by technology and mobile communications developments.' James Crosby, chief executive of Halifax Group Plc., commented, 'We are using the new channels to build businesses, which directly attack the competition. Setting the pace in mobile banking in partnership with BT and BT Cellnet is a key part of this strategy.

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