Directorate Change

BT Group PLC
25 November 2004




                                  November 25, 2004

PIERRE DANON: CHIEF EXECUTIVE OF BT RETAIL TO JOIN CAP GEMINI AS CHIEF OPERATING
                                    OFFICER



Pierre Danon will be leaving BT in the New Year to take up the position of Chief
Operating Officer at Cap Gemini in Paris. Pierre Danon joined BT as chief
executive of BT Retail in October 2000 and was appointed to the board in
November 2001.

Pierre has been instrumental in driving innovation and taking BT back into the
mobile market. He brought a new focus to customer service as recognised by
uSwitch which has awarded BT four stars for customer service, and ranked it
second in the UK.

Under his leadership there has been a significant increase in profits and cash
flow within BT Retail. Costs have been reduced by £800 million, and he has built
a strong leadership team. All this leaves BT Retail well positioned for future
growth with a market leading portfolio of services and a rich pipeline of
exciting new broadband products.

Pierre Danon said: "I am thrilled by the scale of the new opportunity offered to
me by Cap Gemini, and proud of the work completed by the BT Retail Team. BT
faces an exciting and successful future.

"I am pleased to have played my part in the transformation of the company that
is being led by Sir Christopher Bland, Ben Verwaayen and the rest of the Board.
I have every faith in BT's strategy and am confident that it will continue to
deliver for BT's customers, shareholders and staff."

Ben Verwaayen, BT chief executive officer, paid tribute to Pierre Danon: "Pierre
has done a superb job at BT Retail and he will make an outstanding contribution
as chief operating officer at Cap Gemini, a company which we partner and admire.
I would like to pay tribute to Pierre's winning spirit, and to thank him for the
part he has played in building an exciting future for BT".

The chairman of BT Sir Christopher Bland added: "Pierre has made a tremendous
contribution to the transformation of BT. His energy and customer focus has been
much valued during the past four years. He has now been offered a major new
challenge and we all wish him well".

Pierre Danon will continue to lead BT Retail until early in the New Year.  At
Cap Gemini he will be responsible for all operational activities covering 60,000
staff worldwide.

          ---------------------------------------------------------------------

        Enquiries about this news release should be made to the BT Group

    Newsroom on its 24-hour number: 020 7356 5369. From outside the UK dial

     + 44 20 7356 5369. All news releases can be accessed at our web site:

                          http://www.bt.com/newscentre





About BT: BT is one of the world's leading providers of communications solutions
serving customers in Europe, the Americas and Asia Pacific.  Its principal
activities include IT and networking services, local, national and international
telecommunications services, and higher-value broadband and internet products
and services.

BT consists principally of three lines of business:

  • BT Retail, providing fixed and mobile communications services and
    solutions and IT and networking services to more than 20 million business
    and residential customers in the UK. It is also a leading UK internet
    services provider.
  • BT Wholesale, providing network services and solutions within the UK to
    more than 600 fixed and mobile operators and service providers including the
    provision of  broadband, private circuits and PSTN.
  • BT Global Services, providing IT and networking services internationally
    to meet the needs of multi-site organisations with European operations. BT
    Global Services operates in more than 130 countries and also offers
    international carrier services.



In the year ended 31 March 2004, BT Group's turnover was £18,519 million with
profit before goodwill amortisation, exceptional items and taxation of £2,013
million.



BT Group plc is listed on stock exchanges in London and New York. British
Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and
encompasses virtually all businesses and assets of the BT Group.

For more information, visit www.bt.com/aboutbt



                      This information is provided by RNS
            The company news service from the London Stock Exchange