BT Surftime - Internet Access & No Hidden Charges

British Telecommunications PLC 8 March 2000 BT SURFTIME PROVIDES CHOICE IN INTERNET ACCESS WITH NO HIDDEN CHARGES BT today unveiled further details of SurfTime, its range of options for residential and business customers to access the Internet with no hidden charges. BT's SurfTime will provide access to any Internet service provider (ISP) which offers service at the end of an 0844 telephone number, so there is no tie to a particular service provider. Some ISPs may make further charges for use of their services and BT will provide optional billing services to ISPs. Dial-up Internet access always requires an exchange line, and BT's charges as outlined below include line rentals. Three SurfTime options cater for the needs of different users, as follows (all monthly charges below including rental of an ordinary exchange line): * Residential customers who are occasional Net users Charges are £9.26 per month for line rental (which can also be used for telephone calls) plus 1p per minute during the day, 0.6p per minute in the evening and 0.5p per minute at the weekend. (All prices include VAT). * Residential customers who are evening and weekend Net users At £15.25 per month, unmetered Internet usage is available every evening and all weekend, and customers also receive up to 80 minutes of inclusive voice calls. If the net is accessed during the daytime, charges are 1p per minute. In the US, typical customers with similar Internet usage patterns would pay around £5 per month more in total. With BT Together, customers will pay £17.98 per month for unmetered Internet usage plus up to 200 minutes of inclusive voice calls. (All prices include VAT). * 'Round the clock' residential and business Net users At £29.25 per month (inc. VAT) for residential customers and £29.74 per month (ex.VAT) for business customers, unmetered Internet usage is available seven days per week and 24 hours per day. For consumers, such charges are directly comparable to US prices and for business customers BT believes its charges are significantly lower than those typical in the US. Moving from ordinary narrowband lines to higher speed Highway lines, monthly charges for Home and Business Highway with Internet access speeds up to 128k are £17.74 (inc.VAT) per month more than narrowband for residential customers and £16.60 (ex. VAT) per month more than narrowband for business customers. Shortly, BT will announce retail prices which will enable Internet users to have access at even faster rates with BT's broadband service. These prices are substantially lower than those indicated in BT's original announcement (December 7, 2000), through the adoption of a pricing model similar to that which predominates in the USA, where the telephone company charges customers to take an Internet access call as far as the local exchange. ISPs then have a variety of options for connecting to, and charging for, their services. Under SurfTime, the total cost of accessing the Internet will consist of a telephony charge, along with any charges that ISPs may wish to charge for connection to their service, and provision of content. Unlike the USA, where business calls to the Internet are normally paid for on a metered basis, SurfTime packages will be available both to business and residential customers. Peter MacLeod, managing director of BT UK Markets, said: 'Our analysis of the Internet market in the UK shows that 40 million people and every business and every Government department can gain real benefit from using the net. BT SurfTime is a crucial step to make this happen as it opens up wonderful, and often amazing, opportunities to exploit the net for an attractive and economical price. BT SurfTime is the next step for the net generation.' BT's target date for the introduction of SurfTime is June 1, 2000. Appropriate interconnect components will be announced shortly.

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