Capita awarded extended Civil Service training ...

28 February 2013

Capita awarded extended contract for Civil Service training

Capita plc today announces that the Cabinet Office has extended its contract to
exclusively manage the provision of training across the Civil Service for a
further two years from February 2014 to the end of March 2016. Capita
anticipates that it will generate revenues of at least £30m per annum over the
two year extension.

The initial 11 months of the contract has seen Capita directly deliver 41% of
training with the remaining 59% procured on the open market compared to the 49/
51 contractual obligation. The contract was also targeted to broaden the
involvement of small and medium sized enterprises (SMEs) across Government and
to date the majority (72%) of open market training delivered has been by SMEs.

Paul Pindar, Capita plc chief executive said: "In the current contract's first
11 months it generated significant savings for Civil Service departments. More
than half of all courses were procured on the open market, nearly three
quarters from small and medium (SME) training providers. The extended contract
will enable a wider range of public sector organisations to access quality
learning and development services, which provide value for money and support
the delivery of excellent public service, from June onwards. Combining
innovative, blended learning solutions, including face to face, online and
specialist courses, managed by Capita, the public sector can look forward to a
substantially more efficient process for procuring learning services."

Jerry Arnott, Director of Civil Service Learning, said: "The move to a common
curriculum of learning, focused around business needs, is a key part of the
Civil Service Reform plan which is creating a stronger, more unified Civil
Service, equipped to deal with the challenges ahead. Over 320,000 individual
civil servants are already using the new service to help them develop the
skills they need - and more are coming online every day. Evaluation results are
excellent with 96% of learners who attend a classroom event agreeing that it
met the published objectives and 91% saying they have already put the learning
into action in their work."

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For further information:

Capita plc
Tel: [phone]
Shona Nichols, Corporate Communications Director

Media enquiries
Capita press office
Caroline Mooney
Tel: [phone] or 020 7654 2399 (out of hours)

Notes to editors

Capita plc is the UK's leading provider of BPO and integrated professional
support service solutions.  With around 45,000 employees at more than 350
sites, including 64 business centres across the UK, Ireland, the Channel
Islands and India, the Group uses its expertise, infrastructure and scale
benefits to transform its clients' services, driving down costs and adding
value. Capita is quoted on the London Stock Exchange (CPI.L), and is a
constituent of the FTSE100 with revenues for 2010 of £2,744 million.  Further
information on Capita plc can be found at: http://www.capita.co.uk