Customer Growth
Vodafone Group PLC
5 April 2001
VODAFONE ADDS OVER 30 MILLION CUSTOMERS FOR THE YEAR ENDED 31
MARCH 2001
Vodafone Group Plc ('Vodafone') today announces further growth
in its worldwide registered proportionate customer base during
the quarter ended March 2001. Overall, more than 4.4 million
proportionate registered customers were gained during the
quarter bringing the total gained for the year to 30.1 million
customers, of which 5.0 million customers have been added
through stake increases. Vodafone's worldwide total
proportionate base is now 83.4 million registered customers.
In the Europe Region, over 2.8 million proportionate customers
were added during the period. This figure includes 1.6 million
and 0.5 million proportionate net additions in the quarter
from D2 Vodafone and Omnitel Vodafone, respectively. Europe's
total proportionate customer base at the end of March is more
than 49.6 million which includes an additional contribution
following the Group's purchase of a 25% stake in Swisscom.
Strong growth was also recorded in the UK, Middle East and
Africa Region where more than 0.8 million proportionate
customers were added in the period, resulting in a
proportionate customer base of more than 14.6 million. The UK
recorded a total of over 0.6 million new customers, including
0.2 million new contract customers, bringing the total UK base
to 12.3 million customers.
The total proportionate customer base in the Americas and Asia
Region increased to over 16.3 million, having added over 0.5
million proportionate new customers. These figures include an
adjustment relating to the 7.5% stake acquired to date in
Japan Telecom. Progress continues to be made in the United
States, with over 0.2 million proportionate new customers
bringing the total proportionate base to 12.0 million
customers.
Growth in the Pacific Region continued during the quarter
resulting in total proportionate net additions of 0.3 million
increasing the proportionate base to over 2.8 million
customers.
Vodafone will report on its subsidiaries' active customers, as
well as providing greater detail on various key performance
indicators, such as average revenue per user and progress on
data, on a quarterly basis following publication of the
registered customer numbers.
Commenting Chris Gent, Chief Executive of Vodafone said;
'Vodafone has delivered in excess of 50% customer growth for
the fourth consecutive year, having added more than 30 million
proportionate registered customers in the past year. The
latest quarter reflects the slowdown in customer growth post
the buoyant Christmas quarter and the initial effects of the
adoption of our new commercial policies. In the year ahead,
given the levels of penetration, we expect a slowdown in
customer growth, as the Group's focus moves to margin
improvement, customer retention and cash-flow growth, rather
than customer growth and overall market share.'
VODAFONE GROUP PLC
JANUARY TO MARCH 2001 QUARTERLY PROPORTIONATE NET CUSTOMER
ADDITIONS
OPERATOR PROPORTIONATE PROPORTIONATE
NET ADDITIONS CUSTOMER BASE
Jan to Mar 2001 31 March 2001
(thousands) (thousands)
EUROPE
D2 Vodafone 1,561 20,807
Omnitel Vodafone 473 11,937
Others 770 16,857
TOTAL 2,804 49,601
UK, MIDDLE EAST & AFRICA
UK 616 12,279
Others 233 2,349
TOTAL 849 14,628
AMERICAS & ASIA
Verizon Wireless 221 11,954
Others 289 4,361
TOTAL 510 16,315
PACIFIC
Vodafone Pacific 277 2,837
TOTAL VODAFONE GROUP PLC 4,440 83,381
FOR FURTHER INFORMATION:
Tim Brown, Group Corporate Affairs Director
Melissa Stimpson, Head of Group Investor Relations
Jon Earl, Investor Relations Manager
Darren Jones, Investor Relations Manager
Vodafone Group Plc
Tel: +44 (0) 1635 673310
Lulu Bridges / Sarah Landgrebe
Tavistock Communications
Tel: +44 (0) 20 7600 2288
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