Sanctuary rated C1 by Regulator of Social Housing 

Summary by AI ^BETAClose X

Sanctuary Capital PLC has received a C1 consumer rating from the Regulator of Social Housing, indicating satisfaction with their performance across all consumer standards, including home safety, quality, service delivery, and customer engagement. This positive rating acknowledges improvements in their repairs service, developed in partnership with customers, leading to better response times and quicker repairs. The company also maintains its G1 governance and V2 viability ratings, reflecting strong governance and continued financial stability.

Disclaimer*

Sanctuary Capital PLC

27 May 2026

Sanctuary Capital PLC

Sanctuary rated C1 by the Regulator of Social Housing 

27 May 2026

Sanctuary has received a C1 consumer rating from the Regulator of Social Housing (the Regulator).

These standards assess how well we are supporting our customers. They look at the safety and quality of our homes, how we deliver our services, and how effectively we listen to and engage with our customers.

The C1 rating means the Regulator is satisfied we are meeting the required outcomes across all the Regulator's consumer standards.

During our latest assessment, the Regulator recognised the work we have carried out alongside our customers to improve our repairs service.

Developed in partnership with our customers, this work has delivered better response times and performance, meaning we get to more repairs more quickly for residents.

Craig Moule, Group Chief Executive, said: "We exist to serve our customers - and they will always be at the very centre of everything we do.

"This positive judgement reflects that commitment. While it is welcome, we know there is more to do, and we will continue working closely with customers to deliver further improvements."

Alongside the C1 consumer rating, we retain G1 governance and V2 viability ratings from the Regulator.

The ratings reflect both the strength of our governance arrangements and our continued financial stability and resilience.

For further information please contact the following:

Treasury: treasury.reporting@sanctuary.co.uk

Communications: pr@sanctuary.co.uk

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.

END