Interim Management Statement - Part 10 of 10 | Company Announcement

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	Total income		Operating profit/(loss) before impairments		Operating profit/(loss)
	Q1 2011	FY 2010	Q1 2011	FY 2010	Q1 2011	FY 2010
	£m	£m	£m	£m	£m	£m

RBS Insurance (1)	1,070	4,369	67	(295)	67	(295)
UK branch-based businesses (2)	241	902	128	439	129	160

Total	1,311	5,271	195	144	196	(135)

	RWAs		Total assets		Capital
	31 March 2011	31 December 2010	31 March 2011	31 December 2010	31 March 2011	31 December 2010
	£bn	£bn	£bn	£bn	£bn	£bn

RBS Insurance (1)	n/m	n/m	12.5	12.4	4.0	4.0
UK branch-based businesses (2)	11.5	13.2	19.9	19.9	1.0	1.2

Total	11.5	13.2	32.4	32.3	5.0	5.2

(1)	As reported in the 2011 Q1 IMS and Annual Results for the year ended 31 December 2010 and excluding Non-Core business. Estimated capital includes approximately £1.0 billion of goodwill.
(2)	All data are estimated; notional equity based upon 9% of RWAs.

	Division		Total
	UK Retail	UK Corporate	Q1 2011	FY 2010
	£m	£m	£m	£m

Income statement
Net interest income	71	107	178	656
Non-interest income	26	37	63	246

Total income	97	144	241	902

Direct expenses
- staff	(19)	(20)	(39)	(176)
- other	(20)	(19)	(39)	(144)
Indirect expenses	(22)	(13)	(35)	(143)

	(61)	(52)	(113)	(463)

Operating profit before impairment losses	36	92	128	439
Impairment losses (1)	(20)	21	1	(279)

Operating profit	16	113	129	160

Analysis of income by product
Loans & advances	35	96	131	445
Deposits	26	33	59	261
Mortgages	31	-	31	120
Other	5	15	20	76

Total income	97	144	241	902

Net interest margin	4.51%	3.30%	3.69%	3.24%
Employee numbers (full time equivalents rounded to the nearest hundred)	3,000	1,400	4,400	4,400

	Division			Total
	UK Retail	UK Corporate	Global Banking & Markets	31 March 2011	31 December 2010
	£bn	£bn	£bn	£bn	£bn

Capital and balance sheet
Total third party assets	6.8	13.9	-	20.7	20.7
Loans and advances to customers (gross)	6.8	13.9	-	20.7	20.7
Customer deposits	8.8	14.7	-	23.5	24.0
Derivative assets	-	-	0.4	0.4	n/a
Derivative liabilities	-	-	0.1	0.1	n/a
Risk elements in lending	0.5	1.2	-	1.7	1.7
Loan:deposit ratio	77%	95%	-	88%	86%
Risk-weighted assets	3.2	8.3	-	11.5	13.2

Interim Management Statement - Part 10 of 10

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