Conclusion of CMA Investigation

Marks Electrical Group plc

18 June 2026

 

Marks Electrical Group plc

Conclusion of CMA Investigation

Marks Electrical Group plc ("Marks Electrical" or "the Group"), the online electrical retailer, notes today's announcement by the Competition and Markets Authority ("CMA") regarding the settlement in relation to the investigation under the Digital Markets, Competition and Consumers Act 2024 ("DMCCA") into certain online pricing practices across a number of businesses, including Marks Electrical.

The investigation concerned the presentation of certain optional paid services offered through the Group's online checkout process during the period from 6 April 2025 to 17 November 2025.

Following constructive engagement throughout this process with the CMA, the Group has agreed to resolve the matter by way of settlement. In connection with this, the CMA has issued a Final Infringement Notice imposing a financial penalty of £1.2m which is reduced to £0.7m following the application of the maximum available settlement discount. The penalty is payable within six months of the date of the Final Infringement Notice with the ability to apply to the CMA for a revised payment schedule within 14 days of the notice. The Group has also agreed to provide consumer redress of approximately £0.6 million to affected customers in accordance with directions issued by the CMA.

The Group immediately ceased the relevant conduct following the initial CMA investigation and implemented changes to its checkout processes. It has also put in place further compliance measures in accordance with the CMA's directions to ensure full compliance with current consumer protection requirements under the DMCC Act.

The financial penalty will be met from existing cash resources, the Company reported a cash balance of £4.4m as of 31^st March 2026 and will be treated as an exceptional item for accounting purposes.

Marks Electrical takes its obligations under consumer and competition law seriously and remains committed to maintaining high standards of transparency and full compliance for the benefit of its customers.

Enquiries:

Marks Electrical Group plc                                             Via DGA Group:

Mark Smithson (CEO)                                                                  Tel: [phone]

Tom Pallatt (CFO)

DGA Group (Financial PR)

Jonathon Brill / James Styles                                                       Tel: [phone]

[e-mail]                                                                                                                                                                                                 

Canaccord Genuity (NOMAD and Broker)

Max Hartley / George Grainger                                                    Tel: [phone]                                                    

About Marks Electrical

Marks Electrical is a technology driven e-commerce electricals retailer which sells, delivers, installs and recycles a wide range of household electrical products. The Group was founded in Leicester in 1987 by Mark Smithson and has scaled into a nationwide online retailer with a compelling growth track record, thanks to its vertically integrated, low-cost, high-quality operating model, supported by the ongoing structural shift of consumers to purchase online. The Group operates within the UK Major Domestic Appliances (MDA) and Consumer Electronics (CE) market, estimated to be worth approximately £7 billion.

Primarily through its simple, clear and intuitive website - markselectrical.co.uk - the Group offers over 4,500 products from over 50 leading brands across its main product categories, which include Cooking, Refrigeration, Washers & Dryers, Dishwashers and Audio-Visual. These products are sourced from UK distributors of the brands, with whom the Group maintains strong and direct relationships. Marks Electrical delivers direct to customers in its owned and branded vehicles, operated by the Group's skilled team of delivery drivers, who are also able to offer installation and recycling services.

For further information, visit the Marks Electrical corporate website: https://group.markselectrical.co.uk and its retail website: https://markselectrical.co.uk/.

 

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