accesso virtual queuing win with Parques Reunidos
24 August 2022
accesso ® Technology Group plc
("accesso" or the "Group")
accesso virtual queuing win with Parques Reunidos
Extended contract sees accesso virtual queueing technology expand further into North America and Europe with one of the leading global operators of leisure parks
accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider for attractions and venues worldwide, has signed a five-year agreement with Parques Reunidos, one of the leading global operators of leisure parks, to serve as the operator's enterprise provider of queue management services.
Having partnered with the Group since 2012, Parques Reunidos will further extend its use of the award-winning accesso LoQueue® virtual queuing platform across two additional North American venues and four European theme parks this year, with more planned for the future. With more than 50 years of successful history in the leisure and attractions industry, Parques Reunidos operates a well-diversified portfolio of more than 50 theme parks, zoos, water parks and other attractions, spread over various countries across Europe, North America and Australia. Parques Reunidos seeks to provide unforgettable moments of fun and entertainment for guests, offering unique, rich, innovative, creative and safe experiences for thrill-seekers of all ages.
Each year, accesso's virtual queuing technology allows millions of guests around the world to step out of physical queues at their favorite theme parks and attractions. Unlike more traditional ride reservation systems, the solution dynamically adjusts to every-changing variables such as guest flow and operational changes, allowing venue operators to employ real-time capacity optimization and real-time communication with guests. The accesso LoQueue solution is available to guests via the smartphone powered QsmartSM virtual queuing platform and the accesso PrismSM "smart park" wearable device.
Hans Aksel Pedersen, COO of Parques Reunidos, commented:
"Providing exceptional experiences for our guests is at the heart of our vision as a company, and accesso carries both the technical and operational expertise we need to execute on that vision worldwide. In expanding our proven partnership with accesso, we are pleased to extend our use of virtual queuing and further provide our guests this innovative option for enjoying even more of what our venues have to offer."
Steve Brown, CEO of accesso, commented:
"I am delighted to announce that we are extending our very proud longstanding relationship with Parques Reunidos and appreciate the opportunity to extend our virtual queuing solutions across its international portfolio, a true testament to the value and strength of our solutions. With guest expectations for value and convenience at an all-time high, we are honored to serve as an extension of the Parques Reunidos team as they continue to deliver top-tier experiences for their valued guests."
For further information, please contact:
accesso Technology Group plc +44 (0)118 934 7400
Steve Brown, Chief Executive Officer
Fern MacDonald, Chief Financial Officer
Numis Securities Limited +44 (0)20 7260 1000
Simon Willis, Hugo Rubinstein
FTI Consulting +44 (0) 203 727 1000
Matt Dixon, Adam Davidson, Tom Blundell, Jamille Smith
About accesso Technology Group
At accesso, we believe technology has the power to redefine the guest experience. Our patented and award-winning solutions drive increased revenue for attraction operators while improving the guest experience. Currently serving over 1,000 clients in more than 30 countries around the globe, accesso's solutions help our clients streamline operations, generate increased revenues, improve guest satisfaction and harness the power of data to educate business and marketing decisions.
accesso stands as the leading technology provider of choice for tomorrow's attractions, venues and institutions. We invest heavily in research and development because our industries demand it, our clients benefit from it and it makes a positive impact on the guest experience. Our innovative technology solutions allow venues to increase the volume and range of on-site spending and to drive increased transaction-based revenue through cutting edge ticketing, point-of-sale, virtual queuing, distribution and experience management software.
Furthermore, COVID-19 has highlighted the benefits our technology is able to bring to venues from facilitating social distancing using our robust and sophisticated virtual queuing solutions; reservation systems delivered through our agile eCommerce platform to enable capacity management, taking queues away from front gates; and attraction eateries utilising our contactless food and beverage offerings.
Many of our team members come from backgrounds working within the attractions and cultural industry. In this way, we are experienced operators who run a technology company serving attractions operators, versus a technology company that happens to serve the market. Our staff understand the day-to-day operations of managing complex venues and the challenges this creates, and together we strive to provide our clients and their guests with technology that empowers them to do more and enjoy more. From our agile development team to our dedicated client service specialists, every team member knows that their passion, integrity, commitment, teamwork and innovation are what drive our success.
accesso is a public company, listed on AIM: a market operated by the London Stock Exchange. For more information visit www.accesso.com . Follow accesso on Twitter , LinkedIn and Facebook .
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