London Cycle Hire Scheme Expansion
Serco's partnership for the Barclays Cycle Hire scheme expanded
25 October 2011
Serco Group plc (Serco), the international service company, has been awarded an
expansion to the contract for the Barclays Cycle Hire Scheme by Transport for
London (TfL). Serco will work in partnership with TfL to support the scheme's
expansion to East London, add new docking stations in West London and increase
the number available in the existing area.
The contract expansion is in total valued at approximately £50m and will run
until August 2015, in line with the existing £140m six-year contract awarded to
Serco in August 2009. User revenues from the scheme are paid direct to
Transport for London.
Serco will be responsible for the design, installation and operation of the
expanded scheme to Tower Hamlets. Serco will build a number of new docking
stations in West London surrounding the Westfield Shopping Centre as well as
new docking stations and additional capacity at some existing sites in the
current area of service.
The expansion will add over 200 new docking stations, approximately 4,500 new
docking points, and approximately 2,300 new bikes into the scheme. On average
around 25,000 customers use Barclays Cycle Hire each day and the scheme now has
over 140,000 registered customers.
Serco has worked with TfL to make a number of developments to the service over
the last year including: increasing the number of operational staff;
introducing on-street maintenance for minor repairs to increase bike
availability; securing storage facilities at Waterloo and King's Cross to
replenish docking stations faster during peak periods; and, upgrading the
software at payment terminals to improve transaction speeds and allow customers
to undock bikes faster.
Chris Hyman, Chief Executive of Serco Group plc, said: "We are delighted to be
expanding our partnership with Transport for London and the service that we
will be providing to the city. We have made a number of developments to the
scheme over the past year and are committed to continually improving the
quality of the service that we are providing. This addition further expands the
range of transport operations that Serco delivers on behalf of our customers to
passengers and users in the UK and internationally."
This expanded contract broadens the range of transport solutions that Serco
provides in London where it already operates the Docklands Light Railway, the
Woolwich Ferry, Blackwall Tunnel under the Thames and maintains traffic signals
for Transport for London.
Ends
For further information please contact Serco:
Stuart Ford, Head of Investor Relations T +44 (0) 208 334 4122
Dominic Cheetham, Director of Corporate Communications T +44 (0) 208 334 4334
Marcus De Ville, Head of Media Relations T +44 (0) 208 334 4388
About Serco
Serco is a FTSE 100 international service company, which combines commercial
know-how with a deep public service ethos.
Around the world, we improve essential services by managing people, processes,
technology and assets more effectively. We advise policy makers, design
innovative solutions, integrate systems and - most of all - deliver to the
public.
Serco supports governments, agencies and companies who seek a trusted partner
with a solid track record of providing assured service excellence. Our people
offer operational, management and consulting expertise in the aviation, BPO,
defence, education, environmental services, facilities management, health, home
affairs, information and communications technology, knowledge services, local
government, science and nuclear, transport, welfare to work and the commercial
sectors.
More information can be found at www.serco.com
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