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For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


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We store and use information you provide as follows:

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You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


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Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


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Capita Group PLC (CPI)

  Print      Mail a friend       Annual reports

Tuesday 25 April, 2006

Capita Group PLC

AGM Statement

Capita Group PLC
25 April 2006

                              THE CAPITA GROUP PLC

                        Annual General Meeting Statement

The Capita Group Plc ('Capita'), the leading UK business process outsourcing
('BPO') and professional services company, held its Annual General Meeting in
London today. At the meeting, Rod Aldridge, Chairman of Capita, commented:

Results for 2005

'Capita's results for the year ended 31 December 2005 reflected the excellent
performance made across the Group in the year. We continued to build on our
position as the UK's market leader in providing BPO and professional services to
the public and private sectors and returned record results for the 17th
consecutive year.

Turnover increased by 12% to £1,436m. Operating profits before the share based
payment charge and before amortisation of separately identifiable intangible
assets ('intangibles') and impairment rose by 19% to £190.7m and profits before
taxation, share based payment charge, intangible amortisation and impairment
increased by 19% to £177.2m. Earnings per share before share based payment
charge, intangible amortisation and impairment grew by 21% to 19.44p.

Operating cash flow was particularly strong, rising by 16% to £232m. We have
increased dividends by 31% and during the year we returned a further £50m to
shareholders through purchasing our own shares. In total, including the proposed
final dividend, we returned £96m to shareholders in respect of the 2005
financial year. Over the 10 years to 31 December 2005, the value of the Group
has increased from £160m to £2.7bn. Total shareholder return (excluding
dividends) in this period has been 17 fold, equivalent to a 33% compound annual

2006 update

Current trading is materially ahead of the corresponding period in 2005. To
date, we have announced a number of significant contract wins and re-awards:

In February, we announced a new shared services contract with South Oxfordshire
and Vale of White Horse District Councils worth £20m over 7 years, the re-tender
of the contract to administer miners' personal liability claims on behalf of the
Department of Trade and Industry, expected to be worth £120m over 3 years, a new
HR outsourcing contract with the BBC worth in excess of £132m over 10 years and
a further contract with DSG international plc to deliver telephone support
services, worth £120m over 7 years.

On 03 April, we confirmed that we had signed the contract with Birmingham City
Council to create a joint venture to be officially known as 'Service
Birmingham'. The joint venture will support the Council's transformation
programme for which Capita has signed an initial ICT contract worth £475m
(originally valued at £424m) to the joint venture over a 10 year partnership.

We have also recently announced that we will be working with Fujitsu on a 15
year e-HR programme to modernise the delivery of personnel administration for
the Northern Ireland Civil Service (NICS) and the Northern Ireland Office (NIO).
Capita will provide all of the HR, payroll and recruitment services from a
shared service centre in central Belfast. It is anticipated that the contract
will generate revenues of around £100m to Capita over the term of the contract.

We are delighted to announce today additional contract news. We have undertaken
a major investment programme in our life & pensions capability to ensure we are
fully equipped to support clients' products relating to pensions simplification,
which came into effect earlier this month. As a result, we are supporting 6
existing and new clients, including Zurich, Scottish Widows and Scottish
Equitable, which will result in estimated revenues of £100m, dependent on
volumes, over 5 years.

We have also won an extension to our existing ICT management contract with the
Society of Motor Manufacturers and Traders (SMMT), the UK's largest automotive
trade organisation. Under the extended contract, worth £11.7m over 5 1/2 years,
Capita will develop and manage a new Motor Vehicle Registration Information
System (MVRIS).

Consequently, the total value of major contracts won and extended in the first 4
months of 2006 is £655m (April 2005: £140m). Over the last 2 months, we have
also made considerable progress replenishing our bid pipeline after a number of
significant contracts were announced in December 2005.

Operating cash flow continues to be very strong. We have invested a total of
£13m in 4 small acquisitions since January and we have also continued to
repurchase shares. In 2006, we have returned a further £124m (full year 2005:
£50m) to shareholders at an average price of £4.60 per share, representing 4.1%
of the issued share capital of the Group. Following these buybacks, there are
630.9m shares in issue, excluding shares held in treasury.


The UK BPO market continues to generate a wide range of opportunities to fuel
Capita's future growth. A recent independent survey estimates that the total
potential UK BPO market is £94.8bn per annum with expected compound annual
growth rates of approximately 12% until 2009.*

Current trading is strong. We have already secured substantial revenue growth
for 2006 and our efforts are now focused upon achieving a similar position for
2007. The Board is therefore confident that shareholders will be pleased by the
Group's performance for the year as a whole. The prospects for future growth
remain excellent.'

                                - Ends -

* Ovum 2005

For further information:

The Capita Group Plc 020 7799 1525

Rod Aldridge, Chairman

Paul Pindar, Chief Executive

Shona Nichols, Corporate Communications Director

Capita Press Office 0870 240 0488

About Capita

The Capita Group Plc is the UK's leading provider of business process outsourcing 
and professional support services. The Group's service capabilities encompass 
administration and customer services, financial services, human resource 
services, ICT and software services, property services, advisory services, 
change management and business process re-engineering delivered to both public 
sector and private organisations. With over 25,000 employees at more than 250 
offices across the UK, Ireland and India, Capita is quoted on the London Stock 
Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2005 of 
£1,436 million.

                      This information is provided by RNS
            The company news service from the London Stock Exchange