Pre-Close Briefing

Provident Financial PLC 27 June 2003 PRE-CLOSE BRIEFING - 27 JUNE 2003 The trading performance of the group has been in line with expectations. UK home credit is delivering modest profit growth. Customer numbers, collections and revenue are up and operating costs remain under tight control. Credit issued is a little lower than in the previous year and, as expected, bad debt has increased. Overall, the business is performing as planned and we continue to believe the business will deliver modest profit growth in 2003. Yes Car Credit has been successfully integrated into the group following its acquisition in December of last year. New openings have increased the branch network from 20 to 24 branches and the percentage of car sales that are financed in-house has risen from 75% to 89%. As a result both sales and profit have grown as planned. Vanquis Bank successfully launched a market test of Visa branded credit cards in the UK market in April. Cards are now in issue and data is being collected that will help us to decide in 2004 whether to progress to a full scale roll-out. Competitive conditions have continued in the UK motor insurance market. In our motor insurance division we choose only to write policies that earn an adequate return and so we have reduced the scale of our operations; writing fewer policies and cutting our operating costs. Profits have reduced in line with expectations. The international division is delivering excellent results. Customer numbers, credit issued and revenue continue to grow rapidly, with some increase in the bad debt ratio, and there has been a substantial increase in profit. Preparations to open a pilot home credit operation in Mexico are well advanced and we still expect to make our first loan there in the third quarter of the year. We continue to expect substantial growth in the contribution from the international division in 2003. Overall, the group continues to make good progress and we remain confident about the group's prospects for 2003. Enquiries: Media David Stevenson 01274 731111 Investor Relations Rachel Yates 01274 731111 This information is provided by RNS The company news service from the London Stock Exchange ND MSCBRGDLRXDGGXL
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