Serco wins new £350m contract

Serco Group PLC

17 October 2023

 

Serco wins contract for DWP Functional Assessment Services in south-west of UK with value of £350m

17 October 2023

Serco brings together the right people, the right technology and the right partners to create innovative solutions that make a positive impact and address some of the most urgent and complex challenges facing governments.

Building on our platform in Citizen Services, we are pleased to announce today that Serco has been selected by the Department for Work and Pensions (DWP), following a competitive process, to deliver the new Functional Assessment Services (FAS) in the south-west of England.  The five-year contract starts in September 2024 and, subject to workload volumes, is expected to have a value of around £350m.  

Serco will be responsible for delivering functional health assessments for the DWP to determine disability benefits and support.  The new FAS contracts will be based around a single assessment provider for all services in a geographical area, replacing the current multi-provider model that has separate contracts to undertake assessments for Personal Independent Payment (PIP) and Health and Disability Assessment Services (HDAS).

To deliver these services, Serco will make use of our knowledge and capabilities supporting the DWP and partner with existing supply chain providers in the region.  We will also draw on our international expertise in this area of work, including managing a large workforce of health professionals in support of the Australian Defence Force, delivering the National Disability Enquiry Service in Australia, and supporting eligibility determinations for citizens in the US under the country's Affordable Care Act.

Mark Irwin, Serco Group Chief Executive said: "We are pleased the DWP has selected Serco to deliver these important services under one of the FAS regional contracts.  We will focus on ensuring all claimants are treated with care and respect and our employees are fully supported and trained to provide high quality and consistent health assessments.  To deliver this new area of work for Serco, we will draw on our extensive experience supporting and delivering important health programmes around the world and build on our value-based relationship with the DWP to ensure we become a true Impact Partner to the department".

Serco - Impact a better future.

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For further information please contact:

Paul Checketts, Head of Investor Relations, tel: [phone] or email: [e-mail]

Marcus De Ville, Head of Media Relations, tel: [phone] or email: [e-mail]

About Serco

Serco is a leading provider of public services.  Our customers are governments or others operating in the public sector.  We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at www.serco.com

Forward looking statements

This announcement contains statements which are, or may be deemed to be, "forward-looking statements" which are prospective in nature.  All statements other than statements of historical fact are forward-looking statements.  Generally, words such as "expect", "anticipate", "may", "could", "should", "will", "aspire", "aim", "plan", "target", "goal", "ambition", "intend" and similar expressions identify forward-looking statements.  By their nature, these forward-looking statements are subject to a number of known and unknown risks, uncertainties and contingencies, and actual results and events could differ materially from those currently being anticipated as reflected in such statements.  Factors which may cause future outcomes to differ from those foreseen or implied in forward-looking statements include, but are not limited to: general economic conditions and business conditions in Serco's markets; contracts awarded to Serco; customers' acceptance of Serco's products and services; operational problems; the actions of competitors, trading partners, creditors, rating agencies and others; the success or otherwise of partnering; changes in laws and governmental regulations; regulatory or legal actions, including the types of enforcement action pursued and the nature of remedies sought or imposed; the receipt of relevant third party and/or regulatory approvals; exchange rate fluctuations; the development and use of new technology; changes in public expectations and other changes to business conditions; wars and acts of terrorism; cyber-attacks; and pandemics, epidemics or natural disasters.  Many of these factors are beyond Serco's control or influence.  These forward-looking statements speak only as of the date of this announcement and have not been audited or otherwise independently verified.  Past performance should not be taken as an indication or guarantee of future results and no representation or warranty, express or implied, is made regarding future performance.  Except as required by any applicable law or regulation, Serco expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained in this announcement to reflect any change in Serco's expectations or any change in events, conditions or circumstances on which any such statement is based after the date of this announcement, or to keep current any other information contained in this announcement.  Accordingly, undue reliance should not be placed on the forward-looking statements.

LEI: 549300PT2CIHYN5GWJ21

 

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