Ryanair March Customer Stats

Ryanair Holdings PLC
19 April 2006





              RYANAIR'S CUSTOMER SERVICE STATISTICS FOR MARCH 2006


Ryanair, Europe's No. 1 low fares airline, today (Wednesday, 19th April 2006)
released its customer service statistics for March 2006. Ryanair is committed to
publishing customer service statistics each month which again this month confirm
that Ryanair is No. 1 for Customer Service.

   •84% of Ryanair's 20,000 plus flights during March arrived on time,
    despite service disruptions caused by French Strikes.

   •Ryanair is the No. 1 on-time airline beating Easyjet every week in 2003,
    2004, 2005 and so far in 2006 as well.

   •Complaints of less than 1 (0.50) complaint per 1,000 passengers.

   •Mislaid baggage of less than 1 (0.44) mislaid bag per 1,000 passengers.



    CUSTOMER SERVICE STATISTICS                           2005       2006
              FEBRUARY 

On-time flights                                            89%      84%*

Complaints per 1 000 pax                                  0.43      0.50

Baggage complaints per 1 000 pax                          0.49      0.44

Complaints answered with 7 days                            99%     99.8%

*Lower than last year's comparable as a result of service disruptions caused by
French Strikes.


Ends.                            Wednesday, 19th April 2006

For further information:

Lorna Farren - Ryanair           Pauline McAlester - Murray Consultants
Tel: [phone]           Tel: [phone]



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