Ryanair Customer Service Stat

Ryanair Holdings PLC
08 May 2006



              RYANAIR'S CUSTOMER SERVICE STATISTICS FOR APRIL 2006


Ryanair, Europe's No. 1 low fares airline, today (Monday, 8th May 2006) released
its customer service statistics for April 2006. Ryanair is committed to
publishing customer service statistics each month which again this month confirm
that Ryanair is No. 1 for Customer Service.

   •86% of all Ryanair's 21,000 plus flights arrived on time.

   •Ryanair is the No. 1 on-time airline in Europe over the period, beating
    Easyjet every week in 2003, 2004, 2005 and so far in 2006 as well.

   •Complaints of less than 1 (0.31) complaint per 1000 passengers.

   •Mislaid baggage of less than 1 (0.35) mislaid bag per 1000 passengers.


CUSTOMER SERVICE STATISTICS APRIL         2005       2006

On-time flights                           94%         86*%
Complaints per 1 000 pax                  0.39        0.31
Baggage complaints per 1 000 pax          0.59        0.35
Complaints answered with 7 days           99%        99.7%

*Lower than last year's comparable due to French ATC strike and Dublin Airport
construction work during the month of April.



Ends.                          Monday, 8th May 2006

For further information:

Peter Sherrard - Ryanair       Pauline McAlester - Murray Consultants
Tel: [phone]         Tel: [phone]



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