Re Contract

Netcall PLC
05 November 2002


                                  NETCALL PLC

                          ('Netcall' or 'the Company')

                        SIGNIFICANT QUEUEBUSTER CONTRACT


Netcall sells products to call and contact centres. Its innovative flagship
product, QueueBusterTM, enables call centres to manage call queuing, reduce
costs and enhance customer service.

Netcall announces that it has signed a contract to supply multiple QueueBuster
systems to BT Group plc.

David Rothschild, CEO of Netcall, said today:

'This contract represents both a significant achievement and a milestone for the
Company.'




Netcall plc                                 Tel: [phone]

(www.netcall.com)

David Rothschild, CEO                       E-mail: [e-mail]



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