Interim Results

Royal Bank of Scotland Group PLC 04 August 2006 THE ROYAL BANK OF SCOTLAND GROUP plc CONTENTS Page 2006 First half highlights 2 Results summary 3 Group Chief Executive's review 4 Summary consolidated income statement 6 Financial review 7 Description of business 9 Divisional performance 11 Corporate Markets 12 - Global Banking & Markets 14 - UK Corporate Banking 16 Retail Markets 17 - Retail Banking 19 - Direct Channels 21 - Wealth Management 22 Ulster Bank 23 Citizens 24 RBS Insurance 26 Manufacturing 28 Central items 29 Average balance sheet 30 Average interest rates, yields, spreads and margins 31 Condensed consolidated income statement 32 Condensed consolidated balance sheet 33 Overview of condensed consolidated balance sheet 34 Condensed statement of recognised income and expense 36 Condensed consolidated cash flow statement 37 Notes 38 Analysis of income, expenses and impairment losses 45 Regulatory ratios 46 Asset quality Analysis of loans and advances to customers 47 Risk elements in lending 48 Market risk 49 Other information 50 Forward-looking statements 51 Independent review report by the auditors 52 Restatements 53 Financial calendar 55 Contacts 55 THE ROYAL BANK OF SCOTLAND GROUP plc 2006 FIRST HALF HIGHLIGHTS â€¢Income up 10% to Â£13,642 million. â€¢Group operating profit* up 15% to Â£4,603 million. â€¢Profit before tax up 23% to Â£4,511 million. â€¢Profit after tax up 21% to Â£3,124 million. â€¢Basic earnings per ordinary share up 17% to 93.1p. â€¢Adjusted earnings per ordinary share up 10% to 95.2p. â€¢Interim dividend 24.2p, representing one third of last year's total dividend. â€¢Customer growth in all divisions. â€¢Average loans and advances to customers up 17%. â€¢Average customer deposits up 14%. â€¢UK income up 7% to Â£9,821 million. â€¢International income up 17% to Â£3,821 million. â€¢Cost:income ratio down to 41.9% from 42.2%. â€¢Overall credit quality strong. â€¢Tier 1 capital ratio stable at 7.6%. â€¢Total capital ratio up to 11.9%. â€¢Â£800 million share buyback in the second half. *profit before tax, purchased intangibles amortisation and integration costs. THE ROYAL BANK OF SCOTLAND GROUP plc RESULTS SUMMARY First half First half Full year 2006 2005 Increase 2005 Â£m Â£m Â£m Â£m Total income (1) 13,642 12,454 1,188 25,569 _______ _______ _____ _______ Operating expenses (2) 5,948 5,485 463 11,298 _______ _______ _____ _______ Operating profit before 5,490 4,847 643 9,958 impairment losses (1,2) _______ _______ _____ _______ Group operating profit(3) 4,603 4,000 603 8,251 _______ _______ _____ _______ Purchased intangibles 49 42 7 97 amortisation _______ _______ _____ _______ Integration costs 43 281 (238) 458 _______ _______ _____ _______ Net gain on sale of - - - 240 strategic investments and subsidiaries _______ _______ _____ _______ Profit before tax 4,511 3,677 834 7,936 _______ _______ _____ _______ Cost:income ratio (4) 41.9% 42.2% 42.4% _______ _______ _______ Basic earnings per 93.1p 79.5p 13.6p 169.4p ordinary share _______ _______ _____ _______ Adjusted earnings per 95.2p 86.5p 8.7p 175.9p ordinary share (5) _______ _______ _____ _______ (1) excluding gain on sale of strategic investments. (2) excluding purchased intangibles amortisation, integration costs and loss on sale of subsidiaries. (3) profit before purchased intangibles amortisation, integration costs and net gain on sale of strategic investments and subsidiaries. (4) the cost:income ratio is based on total income and operating expenses as defined in (1) and (2) above, and after netting operating lease depreciation against rental income. (5) adjusted earnings per ordinary share is based on earnings adjusted for purchased intangibles amortisation, integration costs and net gain on sale of strategic investments and subsidiaries. Sir Fred Goodwin, Group Chief Executive, said: 'We have always placed great emphasis on organic income growth, operating efficiency and risk management, and these are again visible hallmarks of the Group's results. When coupled with growing customer numbers, increasing geographic diversity and strong capital discipline, the results demonstrate the strength of our business model for market conditions now, and its sustainability in the future'. THE ROYAL BANK OF SCOTLAND GROUP plc GROUP CHIEF EXECUTIVE'S REVIEW Strong income growth, combined with disciplined control of both costs and credit quality, has enabled us to deliver another excellent set of results, with Group operating profit increasing by 15% to Â£4,603 million in the first half of 2006. Basic earnings per share increased by 17% to 93.1p and adjusted earnings per share by 10% to 95.2p. Income increased by 10% to Â£13,642 million, maintaining the momentum that has been generated over the last five years; the growth is entirely organic demonstrating the strength of our business platform. All divisions have grown their income in challenging trading conditions, with particularly strong performances from Corporate Markets, Ulster Bank and Wealth Management. 46% of our income growth in the first half came from outwith the UK which underlines the growing importance of our international business. The Group net interest margin was 2.45%, down slightly from 2.50% in the second half of 2005. Expense control has been excellent, with the Group cost:income ratio falling to 41.9%, from 42.4% for the full year in 2005. This result shows the success of our Manufacturing model, which has harnessed the benefits of scale and specialisation to achieve enhanced efficiency while the Group continues to invest in growth opportunities and in customer service improvements. Manufacturing costs increased by only 3%. Our credit metrics remain strong, with the impairment charge as a percentage of loans and advances falling slightly. This performance reflects the continuation of good credit conditions in the corporate sector, offset by a further rise in provisions for personal lending. We have achieved strong growth in both average lending, up 17%, and average deposits, up 14%. Average risk-weighted assets, however, have grown by just 12%, reflecting careful balance sheet management, including a number of securitisations. Internal capital generation continues to support asset growth, investment in a range of profitable growth opportunities and the return of capital to shareholders, while also enabling us to hold our Tier 1 ratio steady at 7.6%. We have also improved our return on equity to 18.5%. We continue to make good progress in working with Bank of China on various areas of business co-operation, including credit cards, wealth management, corporate banking and general insurance. During the first half of 2006, Bank of China successfully completed IPOs in Hong Kong and Shanghai. The unrealised gain on our investment is not reflected in our consolidated income statement and has no impact on our capital ratios. In line with our established policy we will be paying an interim dividend representing one third of the previous year's total dividend. We commenced the Â£1 billion share buyback programme we announced in February, and by 30 June 2006 had repurchased Â£200 million of shares. Our businesses We continue to manage costs where they arise, with customer-facing divisions controlling their direct expenses while Manufacturing is responsible for shared costs. We do not allocate these shared costs between divisions in the day-to-day management of our business, and the way in which we have presented our financial results reflects this. However, we have shown separately in this announcement an allocation of Manufacturing costs to the customer-facing divisions on a basis we believe to be reasonable. Corporate Markets has delivered a strong performance in the first half, with operating profit up 21% to Â£2,719 million. Total income rose by 16% and total expenses by the same percentage. Global Banking & Markets has produced excellent results and is continuing to improve its global platform, with more than 40% of its income coming from outside the UK. UK Corporate Banking has achieved good growth. Credit conditions for Corporate Markets have remained benign, and we have managed our balance sheet carefully, growing average risk-weighted assets by 14% and achieving a small improvement in returns as a percentage of risk-weighted assets. THE ROYAL BANK OF SCOTLAND GROUP plc GROUP CHIEF EXECUTIVE'S REVIEW (continued) Retail Markets has made good progress in rebalancing its activities in line with changing UK customer priorities, achieving a 6% increase in operating profit to Â£1,262 million, with income up 6% and total expenses up by only 2%. We have optimised our cost base and have used our range of brands to address markets flexibly, achieving good growth in sales of savings products and mortgages to core branch customers. Impairment losses have increased, largely in line with previous growth in unsecured lending. Wealth Management has performed strongly. Ulster Bank has maintained its strong growth record, with operating profit up 20% to Â£182 million, benefiting from the continued strength of lending demand in Ireland. We are making good progress with Ulster's integration onto the Group IT platform. Citizens' operating profit rose by 8% to Â£812 million. Citizens has delivered good growth in business volumes, with especially strong performances in business banking and credit cards, but the flattening of the yield curve and its effects on customer behaviour have led to margin compression. RBS Insurance maintained its customer base in the competitive UK motor insurance market, and has made further progress in Europe. We have continued to take a disciplined approach to motor insurance pricing to maximise long-term value. Better risk profiling is producing improvements in claims. Operating profit grew by 4% to Â£349 million. Manufacturing's costs increased by just 3% to Â£1,389 million despite a substantial increase in business supported. We held technology and customer support and operations costs almost flat, but continued to develop the Group's property portfolio, with investment both in our branch networks and in major business centres in the UK and Asia. Outlook The major economies in which we operate continue to cope well with higher energy prices and rising interest rates and we expect them to achieve good growth, close to their long-term trend, over the next year. We have built a strong platform through our range of businesses and through our efficient Manufacturing model, and our priority is to leverage that platform. Our diversity enables us to respond flexibly to changing opportunities and challenges, and we believe that the Group is well positioned to continue to deliver good organic growth. Sir Fred Goodwin Group Chief Executive THE ROYAL BANK OF SCOTLAND GROUP plc SUMMARY CONSOLIDATED INCOME STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2006 (unaudited) In the income statement set out below, amortisation of purchased intangible assets, integration costs and net gain on sale of strategic investments and subsidiaries are shown separately. In the statutory income statement on page 32, these items are included in non-interest income and operating expenses as appropriate. First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income 5,194 4,786 9,918 _______ _______ _______ Non-interest income (excluding 5,468 4,839 9,872 insurance net premium income) Net insurance premium income 2,980 2,829 5,779 _______ _______ _______ Non-interest income 8,448 7,668 15,651 _______ _______ _______ Total income 13,642 12,454 25,569 Operating expenses 5,948 5,485 11,298 _______ _______ _______ Profit before other operating 7,694 6,969 14,271 charges Insurance net claims 2,204 2,122 4,313 _______ _______ _______ Operating profit before impairment 5,490 4,847 9,958 losses Impairment losses 887 847 1,707 _______ _______ _______ Profit before tax, intangible 4,603 4,000 8,251 assets amortisation, integration costs and net gain on sale of strategic investments and subsidiaries Amortisation of purchased 49 42 97 intangible assets Integration costs 43 281 458 Net gain on sale of strategic - - 240 investments and subsidiaries _______ _______ _______ Operating profit before tax 4,511 3,677 7,936 Tax 1,387 1,092 2,378 _______ _______ _______ Profit for period 3,124 2,585 5,558 Minority interests 55 34 57 Preference dividends 91 25 109 _______ _______ _______ Profit attributable to ordinary 2,978 2,526 5,392 shareholders _______ _______ _______ Basic earnings per ordinary share 93.1p 79.5p 169.4p (Note 4) _______ _______ _______ Adjusted earnings per ordinary 95.2p 86.5p 175.9p share (Note 4) _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc FINANCIAL REVIEW Profit Profit before tax, purchased intangibles amortisation and integration costs increased by 15% or Â£603 million, from Â£4,000 million to Â£4,603 million. Profit before tax was up 23%, from Â£3,677 million to Â£4,511 million, reflecting strong organic income growth in all divisions and lower integration costs. Total income The Group achieved strong growth in income during the first half of 2006. Total income was up 10% or Â£1,188 million to Â£13,642 million. Net interest income increased by 9% to Â£5,194 million and represents 38% of total income (2005 - 38%). Average loans and advances to customers and average customer deposits grew by 17% and 14% respectively. Non-interest income increased by 10% to Â£8,448 million and represents 62% of total income (2005 - 62%). Net interest margin The Group's net interest margin at 2.45% was down from 2.50% in the second half of 2005, due mainly to the business mix effect of growth in corporate and mortgage lending and the impact of the flatter US dollar yield curve. Operating expenses Operating expenses, excluding purchased intangibles amortisation and integration costs, rose by 8% to Â£5,948 million. Cost:income ratio The Group's cost:income ratio was 41.9% compared with 42.2% for the half year in 2005. Net insurance claims Bancassurance and general insurance claims, after reinsurance, increased by 4% to Â£2,204 million reflecting volume growth. Impairment losses Impairment losses were Â£887 million compared with Â£847 million in 2005, an increase of 5%. Risk elements in lending and potential problem loans represented 1.64% of gross loans and advances to customers excluding reverse repos at 30 June 2006 (31 December 2005 - 1.60%). Provision coverage of risk elements in lending and potential problem loans was 63% compared with 65% at 31 December 2005. Integration Integration costs were Â£43 million compared with Â£281 million in the first half of 2005. Included are costs relating to the integration of First Active and Charter One, which was acquired in August 2004, as well as the amortisation of software costs relating to the integration of Churchill, which was completed in September 2005. In the first half of 2005 integration costs also included Â£140 million of software costs relating to the acquisition of NatWest which were previously written-off as incurred under UK GAAP but under IFRS were capitalised and amortised. All such software was fully amortised by the end of 2005. THE ROYAL BANK OF SCOTLAND GROUP plc FINANCIAL REVIEW (continued) Earnings and dividends Basic earnings per ordinary share increased by 17%, from 79.5p to 93.1p. Earnings per ordinary share adjusted for intangibles amortisation and integration costs increased by 10%, from 86.5p to 95.2p. An interim dividend of 24.2p per ordinary share, representing one third of last year's total dividend will be paid on 6 October 2006 to shareholders registered on 18 August 2006. The interim dividend is covered 3.9 times by earnings before intangibles amortisation and integration costs. Balance sheet Total assets were Â£839.3 billion at 30 June 2006, 8% higher than total assets of Â£776.8 billion at 31 December 2005. Lending to customers at 30 June 2006, excluding repurchase agreements and stock borrowing ('reverse repos') increased by 5% or Â£17.1 billion to Â£385.5 billion compared with 31 December 2005. Customer deposits, excluding repurchase agreements and stock lending ('repos'), grew by 6% or Â£17.5 billion to Â£311.7 billion in the same six month period. Lending to customers at 30 June 2006, excluding reverse repos, was 10% or Â£34.2 billion higher than at 30 June 2005. Customer deposits, excluding repos, were 11% or Â£32.0 billion higher. Average loans and advances to customers for the six months to 30 June 2006 increased by 17% or Â£50.0 billion, to Â£352.5 billion, compared with the six months to 30 June 2005. Average customer deposits increased by 14% or Â£34.9 billion over the same period. The increase in average loans and advances to 30 June 2006 is higher than the increase in period-end balances because of the above-trend spike in customer lending at the end of the first half of 2005. Capital ratios at 30 June 2006 were 7.6% (Tier 1) and 11.9% (Total). Profitability The adjusted after-tax return on ordinary equity, which is based on profit attributable to ordinary shareholders before purchased intangibles amortisation and integration costs, and average ordinary equity, was 18.5% compared with 18.2% in the first half of 2005. RESTATEMENTS Divisional results for 2005 have been restated to reflect transfers of businesses between divisions in the second half of 2005 and the first half of 2006. These changes do not affect the Group's results. In the second half of 2005 the Group adopted the amendment to IAS 39 'The Fair Value Option' issued by the IASB in June 2005 with effect from 1 January 2005. The results for the first half of 2005 have been restated. This restatement reduces Group profit and the Centre by Â£11 million for the half year ended 30 June 2005. A divisional analysis of these restatements is set out on pages 53 and 54. The balance sheet as at 30 June 2005 has been restated to conform to the presentation applied at 31 December 2005. The cash flow statement for the year ended 31 December 2005 has been restated (see Note 11, page 44). THE ROYAL BANK OF SCOTLAND GROUP plc DESCRIPTION OF BUSINESS Corporate Markets is focused on the provision of debt and risk management services to medium and large businesses and financial institutions in the UK and around the world. Corporate Banking and Financial Markets was renamed Corporate Markets on 1 January 2006 when we reorganised our activities into two businesses, Global Banking & Markets and UK Corporate Banking, in order to enhance our focus on the distinct needs of these two customer segments. Global Banking & Markets is a leading banking partner to major corporations and financial institutions around the world, providing a full range of debt financing, risk management and investment services to its customers. UK Corporate Banking is the largest provider of banking, finance and risk management services to UK corporate customers. Through its network of relationship managers across the country it distributes the full range of Corporate Markets' products and services to companies. Retail Markets was established in June 2005 to lead co-ordination and delivery of our multi-brand retail strategy across our product range, and comprises Retail Banking, Direct Channels and Wealth Management. Retail Banking comprises both The Royal Bank of Scotland and NatWest retail brands. It offers a full range of banking products and related financial services to the personal, premium and small business markets (SMEs) through the largest network of branches and ATMs in the UK, as well as through telephone and internet banking. Retail Banking is the UK market leader in small business banking. Direct Channels (formerly Retail Direct) issues a comprehensive range of credit and charge cards and other financial products through The Royal Bank of Scotland, NatWest and other brands, including MINT, First Active UK and Tesco Personal Finance. It is the leading merchant acquirer in Europe and ranks 4th globally. Wealth Management provides private banking and investment services to its global clients through Coutts Group, Adam & Company, The Royal Bank of Scotland International and NatWest Offshore. Ulster Bank, including First Active, provides a comprehensive range of retail and wholesale financial services in Northern Ireland and the Republic of Ireland. Retail Banking has a network of branches throughout Ireland and operates in the personal, commercial and wealth management sectors. Corporate Markets provides a wide range of services in the corporate and institutional markets. Citizens is engaged in retail and corporate banking activities through its branch network in 13 states in the United States and through non-branch offices in other states. Citizens was ranked the 8th largest commercial banking organisation in the US based on deposits as at 31 March 2006. Citizens Financial Group includes the seven Citizens Banks, Charter One, RBS National Bank, our US credit card business, RBS Lynk, our merchant acquiring business, and Kroger Personal Finance, our credit card joint venture with the second largest US supermarket group. THE ROYAL BANK OF SCOTLAND GROUP plc DESCRIPTION OF BUSINESS (continued) RBS Insurance sells and underwrites retail, SME and wholesale insurance over the telephone and internet, as well as through brokers and partnerships. The Retail Divisions of Direct Line, Churchill and Privilege sell general insurance products direct to the customer. Through its International Division, RBS Insurance sells motor insurance in Spain, Germany and Italy. The Intermediary and Broker Division sells general insurance products through its network of 5,000 independent brokers. Manufacturing supports the customer-facing businesses and provides operational technology, customer support in telephony, account management, lending and money transmission, global purchasing, property and other services. Manufacturing drives optimum efficiencies and supports income growth across multiple brands and channels by using a single, scalable platform and common processes wherever possible. It also leverages the Group's purchasing power and has become the centre of excellence for managing large-scale and complex change. The expenditure incurred by Manufacturing relates to costs principally in respect of the Group's banking and insurance operations in the UK and Ireland. These costs reflect activities that are shared between the various customer-facing divisions and consequently cannot be directly attributed to individual divisions. Instead, the Group monitors and controls each of its customer-facing divisions on revenue generation and direct costs whilst in Manufacturing such control is exercised through appropriate efficiency measures and targets. For financial reporting purposes the Manufacturing costs have been allocated to the relevant customer-facing divisions on a basis management considers to be reasonable. The Centre comprises group and corporate functions, such as capital raising, finance, risk management, legal, communications and human resources. The Centre manages the Group's capital requirements and Group-wide regulatory projects and provides services to the operating divisions. THE ROYAL BANK OF SCOTLAND GROUP plc DIVISIONAL PERFORMANCE The profit before amortisation of purchased intangible assets, integration costs and net gain on sale of strategic investments and subsidiaries and after allocation of Manufacturing costs where appropriate of each division is detailed below. These allocations are shown separately in the results for each division. First half First half Full year 2006 2005 Increase 2005 Â£m Â£m % Â£m Corporate Markets - Global Banking & 1,812 1,456 24 3,033 Markets - UK Corporate 907 798 14 1,633 Banking Total Corporate 2,719 2,254 21 4,666 Markets Retail Markets - Retail Banking 864 842 3 1,704 - Direct Channels 219 211 4 515 - Wealth Management 179 141 27 272 Total Retail Markets 1,262 1,194 6 2,491 Ulster Bank 182 152 20 323 Citizens 812 750 8 1,575 RBS Insurance 349 334 4 719 Manufacturing - - - - Central items (721) (684) (5) (1,523) _______ _______ _______ _______ Group operating profit 4,603 4,000 15 8,251 _______ _______ _______ _______ Risk-weighted assets of each division were as follows: 30 June 31 December 30 June 2006 2005 2005 Â£bn Â£bn Â£bn Corporate Markets - Global Banking & Markets 127.7 120.0 121.5 - UK Corporate Banking 88.0 82.6 80.3 Total Corporate Markets 215.7 202.6 201.8 Retail Markets - Retail Banking 52.4 54.0 53.3 - Direct Channels 20.9 20.5 22.0 - Wealth Management 6.6 6.1 6.1 Total Retail Markets 79.9 80.6 81.4 Ulster Bank 26.3 22.4 20.2 Citizens 60.3 61.8 57.8 Other 3.3 3.6 4.7 _______ _______ _______ 385.5 371.0 365.9 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE MARKETS First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income from banking 1,852 1,688 3,461 activities Non-interest income 3,109 2,605 5,355 _______ _______ _______ Total income 4,961 4,293 8,816 _______ _______ _______ Direct expenses - staff costs 1,219 980 2,006 - other 274 254 524 - operating lease depreciation 374 351 733 _______ _______ _______ 1,867 1,585 3,263 _______ _______ _______ Contribution before impairment 3,094 2,708 5,553 losses Impairment losses 97 185 335 _______ _______ _______ Contribution 2,997 2,523 5,218 Allocation of Manufacturing 278 269 552 costs _______ _______ _______ Operating profit 2,719 2,254 4,666 _______ _______ _______ Â£bn Â£bn Â£bn Total assets* 470.0 412.9 409.2 Loans and advances to customers - gross* - banking book 172.1 150.8 158.7 - trading book 11.5 13.9 11.8 Rental assets 13.6 12.4 13.2 Customer deposits* 122.7 108.0 111.1 Risk-weighted assets 215.7 201.8 202.6 _______ _______ _______ * excluding reverse repos and repos Corporate Markets was established on 1 January 2006 following the reorganisation of our activities into two businesses, Global Banking & Markets (GBM) and UK Corporate Banking (UKCB). The GBM and UKCB businesses parallel the Global Banking & Markets and Mid-Corporate and Commercial customer groupings which formed the basis of the presentation of our 2005 full year results. The establishment of these businesses as operating units has entailed some slight differences from that customer segmentation and this is reflected in the presentation of the comparative financial data in this announcement. Corporate Markets achieved a strong performance in the first half of 2006, with good results across our activities. Total income, after deducting operating lease depreciation, rose by 16% to Â£4,587 million and operating profit by 21% to Â£2,719 million. Contribution rose by 19% to Â£2,997 million. Corporate Markets is responsible for portfolio and risk management across the GBM and UKCB businesses. We achieved strong growth in average loans and advances, which increased by 22%. Our portfolio is well balanced, and its increasing geographic spread has increased its diversity and so reduced risk, while its distribution by credit grade has remained stable. Our commercial property portfolio has grown, particularly as a consequence of our expansion in Europe. This is a high quality portfolio; the average loan-to-value ratio of our core UK property portfolio remains unchanged at 65%, while interest cover remains strong. The proportion of this portfolio lent for speculative property development is well under 3%. THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE MARKETS (continued) We remain a leader in leveraged finance. While the amounts we underwrite have risen substantially, we continue to increase our focus on distribution, resulting in a reduction in the amounts we hold as a proportion of underwriting. Overall leveraged commitments were lower in absolute terms at the end of the first half of 2006 than at the end of 2005, and represented less than 10% of Corporate Markets' loans and advances. As a result of careful balance sheet management, including the issue of a Â£3.5 billion synthetic collateralised loan obligation in June 2006, average risk-weighted assets rose by 14%. Risk-weighted assets at 30 June 2006 increased by 7%, from their above-trend spike in balances at 30 June 2005. The ratio of income, after deducting operating lease depreciation, to average risk-weighted assets was stable at 4.2%, while the ratio of operating profit to risk-weighted assets improved slightly. THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE MARKETS - GLOBAL BANKING & MARKETS First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income from banking 796 733 1,486 activities _______ _______ _______ Net fees and commissions 482 355 781 receivable Income from trading activities 1,211 1,057 1,949 Net income from rental assets (net 349 296 622 of related funding costs) Other operating income (net of 410 282 744 related funding costs) _______ _______ _______ Non-interest income 2,452 1,990 4,096 _______ _______ _______ Total income 3,248 2,723 5,582 _______ _______ _______ Direct expenses - staff costs 951 740 1,517 - other 189 180 357 - operating lease depreciation 207 190 398 _______ _______ _______ 1,347 1,110 2,272 _______ _______ _______ Contribution before impairment 1,901 1,613 3,310 losses Impairment losses 19 90 139 _______ _______ _______ Contribution 1,882 1,523 3,171 Allocation of Manufacturing 70 67 138 costs _______ _______ _______ Operating profit 1,812 1,456 3,033 _______ _______ _______ Â£bn Â£bn Â£bn Total assets* 384.3 337.4 330.9 Loans and advances to customers - gross* - banking book 87.9 76.7 82.0 - trading book 11.5 13.9 11.8 Rental assets 12.0 11.0 11.9 Customer deposits* 48.5 45.6 44.7 Risk-weighted assets 127.7 121.5 120.0 _______ _______ _______ * excluding reverse repos and repos Global Banking & Markets delivered another strong performance as it continued to build its position in international financing and risk management markets. Total income, after deducting operating lease depreciation, rose by 20% to Â£3,041 million, operating profit rose by 24% to Â£1,812 million and contribution was up by 24% to Â£1,882 million. Contribution before impairment losses rose by 18% to Â£1,901 million. GBM continued to build its market share and improved its rankings in international debt capital markets. We ranked for the first time among the top five bookrunners of all bonds and all loans globally, reflecting our strong performance in arranging bank lending and in sterling, euro and dollar bonds. In the US we became the leading bookrunner of mortgage-backed securities and the second largest bookrunner of asset-backed securities. While our UK activities have performed robustly, the strongest progress has been made in Continental Europe, where income grew by 40% and in North America, where income rose by 22%. More than 40% of GBM's total income now comes from outside the UK. THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE MARKETS - GLOBAL BANKING & MARKETS (continued) Net interest income from banking activities rose by 9% to Â£796 million, representing 25% of total GBM income. Average interest-earning assets increased by 10%, including growth in average loans and advances to customers of 24%. Careful balance sheet management has resulted in a reduction in banking book holdings of low margin debt securities and in interbank lending. Non-interest income, which accounts for 75% of total GBM income, grew by 23% to Â£2,452 million. Within this, net fee income rose by 36% to Â£482 million, driven in part by our leadership of a number of the most significant financings in the UK and Europe. Our strong performance in arranging bonds also contributed to fee income growth. Income from trading activities increased by 15% to Â£1,211 million, driven by credit, interest rate and foreign exchange business for our customers. Average trading value-at-risk remained modest at Â£13 million. Net income from rental assets (net of related funding costs) grew by 18% to Â£349 million, reflecting our continuing success in aircraft, train and ship leasing, and property finance. Realisations from our structured finance activities, included in other operating income (net of related funding costs), rose from Â£282 million to Â£410 million. Total expenses, excluding operating lease depreciation, grew by 23% to Â£1,210 million, reflecting continued investment in extending our geographical footprint and our product range, including the recruitment of new staff in Asia. Variable performance-related compensation, which accounts for over 60% of total staff costs, also contributed to this increase. Credit metrics remained favourable, resulting in impairment losses net of recoveries of Â£19 million, compared with Â£90 million in 2005. THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE MARKETS - UK CORPORATE BANKING First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income from banking 1,056 955 1,975 activities Non-interest income 657 615 1,259 _______ _______ _______ Total income 1,713 1,570 3,234 _______ _______ _______ Direct expenses - staff costs 268 240 489 - other 85 74 167 - operating lease depreciation 167 161 335 _______ _______ _______ 520 475 991 _______ _______ _______ Contribution before impairment 1,193 1,095 2,243 losses Impairment losses 78 95 196 _______ _______ _______ Contribution 1,115 1,000 2,047 Allocation of Manufacturing 208 202 414 costs _______ _______ _______ Operating profit 907 798 1,633 _______ _______ _______ Â£bn Â£bn Â£bn Total assets* 85.7 75.5 78.3 Loans and advances to customers - 84.2 74.1 76.7 gross* Customer deposits* 74.2 62.4 66.4 Risk-weighted assets 88.0 80.3 82.6 _______ _______ _______ * excluding reverse repos and repos UK Corporate Banking produced a strong first half performance with high levels of new business activity across all its operations. Total income grew by 9% to Â£1,713 million. Operating profit was up 14% to Â£907 million and contribution rose by 12% to Â£1,115 million. Contribution before impairment losses increased by 9% to Â£1,193 million. Net interest income from banking activities increased by 11% to Â£1,056 million. Average loans and advances to customers increased by 19%, and we have led a number of the most significant UK financings in the first half of the year. Average customer deposits rose by 22%, with significant inflows into our attractively priced range of deposit products. There has been some pressure on margins resulting from continuing intense competition, notably in the commercial market segment. Non-interest income rose by 7% to Â£657 million, with good growth in fees and international trade commissions, and strong cross-sales of interest rate derivative and foreign exchange products. Total expenses grew by 8% to Â£728 million, reflecting continued investment in customer-facing staff to support income growth. By moving our Lombard and Invoice Finance teams into the same locations as our commercial and corporate banking operations we have been able to improve delivery of our full range of services to customers. We have also invested in the further development of our electronic banking services. Impairment losses were 18% lower than in 2005 at Â£78 million, reflecting the benign economic conditions. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income 2,296 2,185 4,510 Non-interest income 1,925 1,795 3,714 _______ _______ _______ Total income 4,221 3,980 8,224 _______ _______ _______ Direct expenses - staff costs 791 743 1,566 - other 414 441 841 _______ _______ _______ 1,205 1,184 2,407 _______ _______ _______ Insurance net claims 242 226 486 _______ _______ _______ Contribution before impairment 2,774 2,570 5,331 losses Impairment losses 680 570 1,185 _______ _______ _______ Contribution 2,094 2,000 4,146 Allocation of Manufacturing 832 806 1,655 costs _______ _______ _______ Operating profit 1,262 1,194 2,491 _______ _______ _______ Â£bn Â£bn Â£bn Total banking assets 116.4 110.6 114.4 Loans and advances to customers - gross - mortgages 66.0 62.0 64.6 - personal 21.3 21.4 21.5 - cards 9.3 9.2 9.6 - business 17.7 16.5 16.7 Customer deposits* 109.6 100.6 105.3 Investment management assets - 32.3 28.6 31.4 excluding deposits Risk-weighted assets 79.9 81.4 80.6 _______ _______ _______ * customer deposits exclude bancassurance. Total income increased by 6% to Â£4,221 million and operating profit by 6% to Â£1,262 million, with good discipline on costs helping to offset higher impairment losses on unsecured lending. Contribution increased by 5% to Â£2,094 million, and contribution before impairment losses by 8% to Â£2,774 million. We have continued to make good progress with our strategy of focusing on sales of savings and investment products, while carefully managing lending growth. Customer recruitment has been centred on our branch channels, where we have achieved good growth in savings accounts while maintaining the trend of growth in current accounts. Our commitment to customer service, through the largest network of branches and ATMs in the UK, is reflected in our excellent customer satisfaction ratings. Good service quality has also helped us to achieve strong growth in our share of customers switching current accounts from other banks. Since we established Retail Markets, we have optimised our cost base and have used our full range of brands to address markets flexibly, focusing on the most appropriate products and channels in the light of prevailing market conditions. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS Net interest income grew by 5% to Â£2,296 million, fuelled by a 9% increase in average customer deposits, along with 8% growth in average lending. Average risk-weighted assets rose by only 2%, reflecting higher mortgage lending and securitisations. Net interest margin was slightly lower, partly as a result of the business mix impact of higher mortgage lending. Average mortgage balances grew by 10% over the comparable period last year, partly as a result of strong growth from First Active UK during 2005. In the first half of 2006 we focused primarily on our branch channels, and our offset mortgage product again performed strongly. Intermediaries are an important distribution channel for mortgage products in the UK and we are an active participant in this channel, although there can be significant swings in volumes based on competitive pricing. In the first half of 2006 we stepped back from this market since, at the prevailing pricing, we considered the risk-reward equation unattractive relative to other opportunities. Our unsecured personal lending and credit card recruitment has, similarly, targeted lower-risk segments, including existing NatWest and RBS customers, with limited emphasis on acquisition through direct marketing. We have invested in the development of our business banking franchise, recruiting more relationship managers and upgrading the technology platform that supports them. We have also extended our Businessline 24/7 telephony service for business customers. Average business lending grew steadily in the first half, while deposit growth has accelerated, with an increase in recruitment of business customers switching from other banks. Non-interest income increased by 7% to Â£1,925 million, with excellent growth in bancassurance income and in investment fees from Wealth Management. We kept costs under tight control, with total expenses growing by just 2% to Â£2,037 million. We have continued to invest to develop our businesses, including targeted spending on customer service improvements, the recruitment of more financial planning managers in bancassurance and further developments in Wealth Management's key growth markets. Impairment losses rose by 19% to Â£680 million. Mortgage arrears remain very low and small business credit quality remains stable. The increase in impairment losses relates to unsecured borrowing on personal loans and credit cards, reflecting strong growth in volumes in previous years. There has been a modest increase in arrears, but at a slower rate than the increase reported for the end of 2004 and beginning of 2005. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - RETAIL BANKING First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income 1,621 1,546 3,186 Non-interest income 1,145 1,082 2,258 _______ _______ _______ Total income 2,766 2,628 5,444 _______ _______ _______ Direct expenses - staff costs 523 499 1,074 - other 153 161 338 _______ _______ _______ 676 660 1,412 _______ _______ _______ Insurance net claims 242 226 486 _______ _______ _______ Contribution before impairment 1,848 1,742 3,546 losses Impairment losses 360 295 601 _______ _______ _______ Contribution 1,488 1,447 2,945 Allocation of Manufacturing 624 605 1,241 costs _______ _______ _______ Operating profit 864 842 1,704 _______ _______ _______ Â£bn Â£bn Â£bn Total banking assets 77.3 75.8 77.1 Loans and advances to customers - gross - mortgages 47.2 46.5 47.3 - personal 13.9 13.6 13.7 - business 16.6 16.1 16.3 Customer deposits* 80.6 73.8 77.1 Risk-weighted assets 52.4 53.3 54.0 _______ _______ _______ * customer deposits exclude bancassurance. Retail Banking achieved 5% growth in total income to Â£2,766 million and operating profit was up by 3% to Â£864 million. Contribution was up 3% to Â£1,488 million, reflecting a good performance in savings and investment products combined with effective cost control. Contribution before impairment losses increased by 6% to Â£1,848 million. Overall customer numbers have increased, and our personal current accounts have grown by 262,000 (2%) over the last 12 months. Good service quality has also helped us to achieve strong growth in our share of customers switching current accounts from other banks. Bancassurance performed strongly with Annualised Premium Equivalent almost doubling to Â£138 million. During the first half of 2006, we made further progress in improving customer service. Among the high street banks, The Royal Bank of Scotland remains in first place with NatWest in joint second place for customers who rate themselves 'extremely satisfied', which is central to driving further sales and recommendations. As highlighted at the end of 2005, we have focused on sales of savings and investment products against the backdrop of slowing consumer borrowing. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - RETAIL BANKING (continued) Net interest income increased by 5% to Â£1,621 million. Average customer deposits were up 9%, with good growth in personal savings balances and in business deposits. Average loans and advances grew by 4%, reflecting growth in mortgages and business lending. Average mortgage lending through our NatWest and RBS branches grew by 9%, and our offset mortgage product now accounts for more than a third of new business through this channel. NatWest and RBS have written much lower volumes in the intermediary market during the first half of 2006, since pricing has been unattractive. Average personal unsecured lending was up by 1% over the year, but 1% lower than during the second half of 2005, reflecting the slower UK consumer credit market. Net interest margin was stable and broadly in line with both the first half of 2005 and the full year, helped by a slower pace of growth in mortgage lending and the strong growth in deposit balances. Non-interest income rose by 6% to Â£1,145 million, principally as a result of a strong performance in investment products including bancassurance. Recruitment of additional financial planning managers has supported our strong performance in the full spectrum of savings and investment products. Our attractive range of guaranteed capital investment bonds has performed particularly strongly. Fee income from core personal and small business banking services continued to grow in line with overall business volumes, and we made good progress in our private banking and investment businesses. Total expense growth was contained to 3%, despite investments for future growth. Staff costs increased by 5% to Â£523 million as a result of continued investment in customer service and expansion of our bancassurance and investment businesses. We continue to make efficiency gains, resulting in a 5% decrease in other costs to Â£153 million. Net claims in bancassurance were Â£242 million compared with Â£226 million in the first half of 2005, reflecting increases in liabilities to policyholders. Impairment losses rose by 22% to Â£360 million. Mortgage arrears remain very low - the average loan-to-value ratio of Retail Banking's mortgages was 46% overall and 60% on new mortgages written in the first half of 2006. Small business credit quality remains stable. The increase in arrears principally relates to unsecured personal lending, reflecting strong growth in volumes in previous years. Arrears on loans granted over recent years are currently showing signs of greater stability, but are continuing to rise on older loans. We continue to monitor the arrears situation carefully. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - DIRECT CHANNELS First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income 436 425 882 Non-interest income 558 533 1,084 _______ _______ _______ Total income 994 958 1,966 _______ _______ _______ Direct expenses - staff costs 125 117 234 - other 193 218 370 _______ _______ _______ 318 335 604 _______ _______ _______ Contribution before impairment 676 623 1,362 losses Impairment losses 318 278 571 _______ _______ _______ Contribution 358 345 791 Allocation of Manufacturing 139 134 276 costs _______ _______ _______ Operating profit 219 211 515 _______ _______ _______ Â£bn Â£bn Â£bn Total assets 28.0 25.7 27.2 Loans and advances to customers - gross - mortgages 14.9 12.0 13.8 - cards 9.2 9.1 9.5 - other 4.0 4.3 4.0 Customer deposits 2.6 2.7 2.7 Risk-weighted assets 20.9 22.0 20.5 _______ _______ _______ Total income rose by 4% to Â£994 million and operating profit was also up 4% to Â£219 million. With rigorous cost control helping to offset higher impairment losses, contribution increased by 4% to Â£358 million. Contribution before impairment losses increased by 9% to Â£676 million. Against the background of much slower growth in UK consumer credit markets, Direct Channels continued to grow its credit card portfolio in lower risk segments, with customer recruitment focused on our core brands. Our credit card account base has grown by 321,000, 3%, since June 2005. First Active UK has continued to add mortgage customers although at a slower pace than in the second half of 2005. Our merchant acquiring businesses performed well, with customer numbers up 4%, and our commercial cards business also made good progress, increasing balances by 18%. Net interest income rose by 3% to Â£436 million. Average loans and advances rose by 17%, reflecting higher mortgage balances at First Active UK and The One account in the first half, despite reduced volumes in the intermediary mortgage channel and a reduction in average unsecured loan balances. Net interest margin narrowed, principally because of the increased proportion of low risk mortgage lending in our business mix. Non-interest income was 5% higher at Â£558 million, as a result of good volumes in our acquiring businesses, as well as increased income from balance transfer fees. Income also benefited from continued growth in Tesco Personal Finance's ATM estate. Stringent cost control led to a 3% reduction in total expenses to Â£457 million. Impairment losses were 14% higher at Â£318 million, reflecting growth in unsecured lending on credit cards in previous years. There has been a modest further increase in arrears, but at a much slower rate than the increase reported for the end of 2004 and the beginning of 2005. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - WEALTH MANAGEMENT First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income 239 214 442 Non-interest income 222 180 372 _______ _______ _______ Total income 461 394 814 _______ _______ _______ Direct expenses - staff costs 143 127 258 - other 68 62 133 _______ _______ _______ 211 189 391 _______ _______ _______ Contribution before impairment 250 205 423 losses Impairment losses/(recoveries) 2 (3) 13 _______ _______ _______ Contribution 248 208 410 Allocation of Manufacturing 69 67 138 costs _______ _______ _______ Operating profit 179 141 272 _______ _______ _______ Â£bn Â£bn Â£bn Loans and advances to customers - 8.5 7.5 7.8 gross Investment management assets - 26.0 23.1 25.4 excluding deposits Customer deposits 26.4 24.1 25.5 Risk-weighted assets 6.6 6.1 6.1 _______ _______ _______ Wealth Management performed strongly in the first half of 2006 with total income rising by 17% to Â£461 million and operating profit by 27% to Â£179 million. Contribution grew by 19% to Â£248 million. Increased revenue has been driven primarily by good organic growth and by strategic investment in our key markets. Net interest income rose by 12% to Â£239 million, driven by continued strong growth in banking volumes. Average lending was up by 14% and average customer deposits rose by 12%, with net interest margin maintained at the same level as in 2005. Non-interest income grew by 23% to Â£222 million, reflecting a strong increase in market-driven investment management fees and performance fees, and strong new business volumes, particularly in the UK. Assets under management at the end of June were Â£26.0 billion, a year on year increase of 13%. Total expenses rose by 9% to Â£280 million as a result of continued investment in our key growth markets, particularly in Asia, as well as higher performance-related remuneration. Impairment losses totalled Â£2 million, compared with the net release of Â£3 million recorded in the first half of 2005. THE ROYAL BANK OF SCOTLAND GROUP plc ULSTER BANK First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Net interest income 363 306 655 Non-interest income 108 102 203 _______ _______ _______ Total income 471 408 858 _______ _______ _______ Direct expenses - staff costs 107 90 191 - other 41 35 79 _______ _______ _______ 148 125 270 _______ _______ _______ Contribution before impairment 323 283 588 losses Impairment losses 37 30 58 _______ _______ _______ Contribution 286 253 530 Allocation of Manufacturing 104 101 207 costs _______ _______ _______ Operating profit 182 152 323 _______ _______ _______ Average exchange rate - â‚¬/Â£ 1.456 1.458 1.463 _______ _______ _______ Â£bn Â£bn Â£bn Total assets 40.4 30.3 35.9 Loans and advances to customers - gross - mortgages 14.2 11.3 13.2 - corporate 16.8 12.6 14.2 - other 1.5 1.0 0.8 Customer deposits 17.6 14.0 15.9 Risk-weighted assets 26.3 20.2 22.4 Spot exchange rate - â‚¬/Â£ 1.446 1.482 1.457 _______ _______ _______ Ulster Bank maintained its strong growth record, with total income increasing by 15% to Â£471 million and operating profit by 20% to Â£182 million. Contribution grew by 13% to Â£286 million. Net interest income increased by 19% to Â£363 million. Average loans and advances grew by 27%, while average customer deposits also showed good growth, rising by 21%. Good progress was made in mortgages, where average loans and advances rose by 30%, and in business lending, where we achieved 23% growth in average lending. A lower net interest margin reflected changes in business mix and some competitive pressure on non-mortgage asset pricing. Non-interest income rose by 6% to Â£108 million, reflecting good growth in investment products, card fees and sales of treasury products. Growth in non-interest income was limited by the successful introduction in both the Republic of Ireland and Northern Ireland of Ulster Bank's new range of current accounts, which are free of transaction fees. Total expenses increased by 12% to Â£252 million as we continued our investment programme to support the growth of the business. We have expanded our branch and business centre footprint and carried on with the branch improvement programme, upgrading 25 branches throughout Ireland during the first half of 2006. Branch improvements will continue this year and next. Ulster Bank is also continuing to install more ATMs in both the Republic of Ireland and Northern Ireland, where we now serve our customers through more than 1,000 ATMs. We are making good progress with the integration of Ulster Bank onto the Group's IT platform. Impairment losses rose by Â£7 million to Â£37 million, in line with recent growth in lending. THE ROYAL BANK OF SCOTLAND GROUP plc CITIZENS First half First half Full year First half First half Full year 2006 2005 2005 2006 2005 2005 Â£m Â£m Â£m $m $m $m Net interest 1,075 1,030 2,122 1,924 1,929 3,861 income Non-interest 611 526 1,142 1,094 986 2,079 income _______ _______ _______ _______ _______ _______ Total 1,686 1,556 3,264 3,018 2,915 5,940 income _______ _______ _______ _______ _______ _______ Direct expenses - staff 424 394 819 759 738 1,490 costs - other 379 351 739 677 658 1,344 _______ _______ _______ _______ _______ _______ 803 745 1,558 1,436 1,396 2,834 _______ _______ _______ _______ _______ _______ Contribution before impairment 883 811 1,706 1,582 1,519 3,106 losses Impairment 71 61 131 128 115 239 losses _______ _______ _______ _______ _______ _______ Operating 812 750 1,575 1,454 1,404 2,867 profit _______ _______ _______ _______ _______ _______ Average 1.790 1.874 1.820 exchange rate - US$/Â£ _______ _______ _______ $bn $bn $bn Total assets 164.2 152.6 158.8 Loans and advances to customers - gross - mortgages 19.4 16.7 18.8 - other consumer 57.6 54.1 56.6 - corporate and commercial 32.2 28.6 29.2 Customer deposits 111.8 102.1 106.3 Risk-weighted assets 111.5 103.7 106.4 Spot exchange rate - US$/Â£ 1.849 1.793 1.721 _______ _______ _______ Citizens' total income rose by 4% to $3,018 million and operating profit by 4% to $1,454 million. The stronger average US dollar exchange rate in the first half of 2006 meant that in sterling terms Citizens' total income increased by 8% to Â£1,686 million while operating profit also rose by 8% to Â£812 million. We grew our business customer base by 5% to 460,000, while co-operation between Citizens and Corporate Markets in the mid-market area continues to add new accounts. The number of credit card accounts rose by 23%. RBS Lynk, our merchant acquiring business, has significantly grown its customer base and now serves 17% more merchants than it did a year ago. We have also continued to expand our branch footprint, extending our supermarket banking franchise through a partnership agreement with Stop & Shop Supermarkets that will add 75 new in-store branches across New York State over the next three years. Average loans and advances increased by 13%, with personal lending rising by 11% and business and corporate lending by 14% (excluding finance leases). We made good progress in our credit cards business while maintaining credit quality. Average customer deposits increased by 5%, but as interest rates have risen, personal and business customers have moved balances from liquid savings to higher cost deposits. The further flattening of the US yield curve and its impact on customer behaviour has led to margin compression, offsetting the good volumes of loans and deposits and leaving net interest income flat at $1,924 million. THE ROYAL BANK OF SCOTLAND GROUP plc CITIZENS (continued) Non-interest income rose by 11% to $1,094 million, benefiting from higher core banking fee income, card fee income and gains. Business and corporate fee income rose across the board, especially in foreign exchange, interest rate derivatives and cash management. Total expenses were up 3% to $1,436 million, as Citizens enhanced efficiency while supporting higher business volumes and investing for future growth, in areas such as mid-corporates, asset finance, credit cards and merchant acquiring, as well as in the core branch network. Impairment losses increased by 11% to $128 million, in line with recent asset growth. Credit quality overall remains strong, both in absolute terms and relative to our peer group. Our consumer portfolios have an average FICO score in excess of 700, and 95% of our consumer lending is secured. THE ROYAL BANK OF SCOTLAND GROUP plc RBS INSURANCE First First half Full year half 2006 2005 2005 Â£m Â£m Â£m Earned premiums 2,834 2,778 5,641 Reinsurers' share (105) (133) (246) _______ _______ _______ Insurance premium income 2,729 2,645 5,395 Net fees and commissions (248) (230) (449) Other income 280 261 543 _______ _______ _______ Total income 2,761 2,676 5,489 _______ _______ _______ Direct expenses - staff costs 158 163 323 - other 188 182 413 _______ _______ _______ 346 345 736 _______ _______ _______ Gross claims 1,995 1,941 3,903 Reinsurers' share (33) (45) (76) _______ _______ _______ Net claims 1,962 1,896 3,827 _______ _______ _______ Contribution 453 435 926 Allocation of Manufacturing costs 104 101 207 _______ _______ _______ Operating profit 349 334 719 _______ _______ _______ In-force policies (thousands) - motor: UK 8,680 8,555 8,687 - motor: Continental Europe 2,018 1,772 1,862 - non-motor (including home, rescue, 11,027 *11,062 11,110 SMEs, pet, HR24): UK General insurance reserves - total 7,942 7,635 7,776 (Â£m) _______ _______ _______ *restated. Total income rose by 3% to Â£2,761 million, with operating profit rising by 4% to Â£349 million. Contribution rose by 4% to Â£453 million. Insurance premium income rose by 3% to Â£2,729 million. In UK motor insurance, claims inflation has been greater than premium inflation for several years but, despite this, competition in pricing remains strong. Against this background, RBS Insurance has sought to maximise long term value by maintaining a disciplined approach to pricing and by concentrating on more profitable customers acquired through RBS Insurance's direct brands. In Continental Europe, RBS Insurance grew its motor in-force policies across Spain, Italy and Germany by 14% to 2.0 million. In non-motor insurance, the total number of in-force policies was broadly stable at 11.0 million. Within this total, our intermediary business achieved 11% growth in sales of commercial policies to SMEs, while in home insurance there was further attrition of some partner-branded books. Net fees and commissions payable increased by 8% to Â£248 million, whilst other income rose by 7% to Â£280 million. Total expenses rose by 1% to Â£450 million, with direct expenses held flat at Â£346 million. Staff costs were reduced through productivity improvements, while higher non-staff costs included increased marketing expenditure to support good growth in Continental Europe. THE ROYAL BANK OF SCOTLAND GROUP plc RBS INSURANCE (continued) Net claims rose by 3% or Â£66 million to Â£1,962 million. The average UK motor claims cost increased by 5%. The UK combined operating ratio for the first half, including Manufacturing costs, was 93.8%, against 93.3% in the first half of 2005. THE ROYAL BANK OF SCOTLAND GROUP plc MANUFACTURING First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Staff costs 368 365 722 Other costs 1,021 979 2,036 _______ _______ _______ Total Manufacturing costs 1,389 1,344 2,758 Allocated to divisions (1,389) (1,344) (2,758) _______ _______ _______ - - - _______ _______ _______ Analysis of Manufacturing costs: Group Technology 465 461 951 Group Purchasing and Property 443 400 843 Operations Customer Support and other 481 483 964 operations _______ _______ _______ Total Manufacturing costs 1,389 1,344 2,758 _______ _______ _______ Manufacturing's costs increased by only 3% to Â£1,389 million as the division benefited from previous investments in efficiency programmes while supporting business growth and maintaining high levels of customer satisfaction. Staff costs were less than 1% higher, at Â£368 million. Group Technology costs were less than 1% higher at Â£465 million, as we achieved significant improvements in efficiency while handling greater business volumes. Group Technology continued to make good progress with the integration of Ulster Bank onto the Group platform. Group Purchasing and Property Operations costs increased by 11% to Â£443 million, reflecting the continuation of our branch network improvement programme and ongoing investment in our major operational centres, including Manchester and Glasgow. Customer Support and other operations costs were slightly lower at Â£481 million. As in Group Technology, we achieved significant improvements in efficiency while supporting higher business volumes. We dispensed 10% more cash from our ATMs, for example, and processed more than one billion BACS payments, up 7% from the same period of 2005. We also handled 11% more personal deposit accounts and 2% more personal current accounts. At the same time we maintained our focus on meeting our customers' needs, and our telephony centres continued to achieve market-leading customer satisfaction scores. The implementation of 'lean manufacturing' approaches in our operational centres is delivering further improvements and efficiency. THE ROYAL BANK OF SCOTLAND GROUP plc CENTRAL ITEMS First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Funding costs 366 403 823 Departmental and corporate costs 284 214 563 _______ _______ _______ 650 617 1,386 Allocation of Manufacturing 71 67 137 costs _______ _______ _______ Total central items 721 684 1,523 _______ _______ _______ Total central items increased by 5%, Â£37 million, to Â£721 million. Funding costs were Â£37 million lower at Â£366 million, largely due to IFRS related volatility. The Group aims to hedge its economic risks. So as not to distort divisional results, volatility attributable to derivatives in economic hedges that do not meet the criteria in IFRS for hedge accounting is transferred to the Group's central treasury function. This, together with the impact of hedge ineffectiveness under IFRS, resulted in a net credit of Â£31 million in the first half of 2006 compared with a net debit of Â£21 million in 2005. Departmental and corporate costs at Â£284 million were Â£70 million or 33% higher than 2005. This is principally due to higher pension costs and regulatory projects such as Basel II. THE ROYAL BANK OF SCOTLAND GROUP plc AVERAGE BALANCE SHEET First half 2006 First half 2005 Average Average balance Interest Rate balance Interest Rate Â£m Â£m % Â£m Â£m % Assets Treasury and other 2,644 56 4.24 3,245 70 4.31 eligible bills Loans and advances 24,861 469 3.77 23,690 454 3.83 to banks Loans and advances 352,464 10,654 6.05 302,510 8,841 5.85 to customers Debt securities 36,595 863 4.72 36,317 832 4.58 _______ ______ _______ ______ Interest-earning 416,564 12,042 5.78 365,762 10,197 5.58 assets - banking business ______ ______ Trading business 190,356 159,933 Non-interest-earning 201,145 176,838 assets _______ _______ Total assets 808,065 702,533 _______ _______ Liabilities Deposits by banks 66,242 1,250 3.77 58,901 934 3.17 Customer accounts 251,274 4,184 3.33 216,637 3,144 2.90 Debt securities in 79,460 1,774 4.47 68,387 1,227 3.59 issue Subordinated 26,243 651 4.96 26,935 644 4.78 liabilities Internal funding of (47,355) (917) 3.87 (37,151) (516) 2.78 trading business _______ ______ _______ ______ Interest-bearing 375,864 6,942 3.69 333,709 5,433 3.26 liabilities - banking business ______ ______ Trading business 191,913 159,883 Non-interest-bearing liabilities - demand deposits 29,370 29,090 - other 174,963 148,003 liabilities Shareholders' 35,955 31,848 equity _______ _______ Total liabilities 808,065 702,533 _______ _______ Notes: 1. Interest receivable and interest payable on trading assets and liabilities are included in income from trading activities. 2. Interest-earning assets and interest-bearing liabilities exclude the Retail bancassurance assets and liabilities, in view of their distinct nature. As a result, interest income has been adjusted by Â£30 million (2005 - Â£30 million). 3. Changes in the fair value of interest-bearing financial instruments designated as at fair value through profit or loss are recorded in other operating income in the consolidated income statement. For the purposes of the average balance sheet, interest income of Â£107 million (2005 - Â£103 million) and interest expense of Â£231 million (2005 - Â£155 million) have been recorded on these instruments and average balances adjusted accordingly. THE ROYAL BANK OF SCOTLAND GROUP plc AVERAGE INTEREST RATES, YIELDS, SPREADS AND MARGINS First half First half 2006 2005 Average rate % % The Group's base rate 4.50 4.75 London inter-bank three month offered rates: - Sterling 4.64 4.91 - Eurodollar 4.99 3.06 - Euro 2.75 2.13 First half First half 2006 2005 Yields, spreads and margins of the banking % % business: Gross yield on interest-earning assets of 5.78 5.58 banking business Cost of interest-bearing liabilities of (3.69) (3.26) banking business _______ _______ Interest spread of banking business 2.09 2.32 Benefit from interest-free funds 0.36 0.28 _______ _______ Net interest margin of banking business 2.45 2.60 _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED CONSOLIDATED INCOME STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2006 (unaudited) In the income statement below, net gain on sale of strategic investments and subsidiaries, amortisation of purchased intangible assets and integration costs are included in other non-interest income and operating expenses as appropriate. First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Interest receivable 11,905 10,064 21,331 Interest payable 6,711 5,278 11,413 _______ _______ _______ Net interest income 5,194 4,786 9,918 _______ _______ _______ Fees and commissions receivable 3,543 3,262 6,750 Fees and commissions payable (985) (909) (1,841) Income from trading activities 1,453 1,222 2,343 Other operating income (excluding 1,457 1,264 2,953 insurance premium income) Insurance premium income 3,112 2,956 6,076 Reinsurers' share (132) (127) (297) _______ _______ _______ Non-interest income 8,448 7,668 15,984 _______ _______ _______ Total income 13,642 12,454 25,902 _______ _______ _______ Staff costs 3,233 2,872 5,992 Premises and equipment 668 643 1,313 Other administrative expenses 1,286 1,362 2,816 Depreciation and amortisation 853 931 1,825 _______ _______ _______ Operating expenses* 6,040 5,808 11,946 _______ _______ _______ Profit before other operating 7,602 6,646 13,956 charges and impairment losses Insurance claims 2,244 2,162 4,413 Reinsurers' share (40) (40) (100) Impairment losses 887 847 1,707 _______ _______ _______ Operating profit before tax 4,511 3,677 7,936 Tax 1,387 1,092 2,378 _______ _______ _______ Profit for the period 3,124 2,585 5,558 Minority interests 55 34 57 Preference dividends 91 25 109 _______ _______ _______ Profit attributable to ordinary 2,978 2,526 5,392 shareholders _______ _______ _______ Basic earnings per ordinary share 93.1p 79.5p 169.4p (Note 4) _______ _______ _______ Diluted earnings per ordinary 92.5p 79.0p 168.3p share (Note 4) _______ _______ _______ * Operating expenses include: Â£m Â£m Â£m Integration costs: Administrative expenses 41 137 318 Depreciation and amortisation 2 144 140 _______ _______ _______ 43 281 458 Amortisation of purchased 49 42 97 intangible assets _______ _______ _______ 92 323 555 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED CONSOLIDATED BALANCE SHEET AT 30 JUNE 2006 (unaudited) 30 June 31 December 30 June 2006 2005 2005 Â£m Â£m Â£m Assets Cash and balances at central banks 3,760 4,759 3,419 Treasury and other eligible bills 6,499 5,538 7,783 Loans and advances to banks 74,887 70,587 62,164 Loans and advances to customers 431,296 417,226 406,058 Debt securities 129,389 120,965 106,412 Equity shares 12,919 9,301 6,857 Intangible assets 19,380 19,932 19,722 Property, plant and equipment 18,311 18,053 17,369 Settlement balances 14,789 6,005 12,853 Derivatives 117,897 95,663 107,475 Prepayments, accrued income and other 10,212 8,798 7,802 assets _______ _______ _______ Total assets 839,339 776,827 757,914 _______ _______ _______ Liabilities Deposits by banks 118,617 110,407 108,126 Customer accounts 368,601 342,867 330,160 Debt securities in issue 85,823 90,420 76,555 Settlement balances and short 48,832 43,988 49,550 positions Derivatives 119,757 96,438 106,703 Accruals, deferred income and other 14,818 14,247 12,805 liabilities Retirement benefit liabilities 3,742 3,735 2,951 Deferred taxation liabilities 2,294 1,695 1,843 Insurance liabilities 7,442 7,212 6,819 Subordinated liabilities 27,852 28,274 28,216 _______ _______ _______ Total liabilities 797,778 739,283 723,728 Equity: Minority interests 4,186 2,109 907 Shareholders' equity* Called up share capital 825 826 823 Reserves 36,550 34,609 32,456 Total equity 41,561 37,544 34,186 _______ _______ _______ Total liabilities and equity 839,339 776,827 757,914 _______ _______ _______ *Shareholders' equity attributable to: Ordinary shareholders 34,016 32,426 30,573 Preference shareholders 3,359 3,009 2,706 _______ _______ _______ 37,375 35,435 33,279 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc OVERVIEW OF CONDENSED CONSOLIDATED BALANCE SHEET Total assets of Â£839.3 billion at 30 June 2006 were up Â£62.5 billion, 8%, compared with 31 December 2005, reflecting business growth. Treasury and other eligible bills increased by Â£1.0 billion, 17%, to Â£6.5 billion, reflecting trading activity. Loans and advances to banks increased by Â£4.3 billion, 6%, to Â£74.9 billion. Growth in bank placings, up Â£4.9 billion, 17%, to Â£33.7 billion, were partially offset by a reduction in reverse repurchase agreements and stock borrowing ('reverse repos'), down Â£0.6 billion, 2% to Â£41.2 billion. Loans and advances to customers were up Â£14.1 billion, 3%, to Â£431.3 billion. Within this, reverse repos decreased by 6%, Â£3.0 billion to Â£45.8 billion. Excluding reverse repos, lending rose by Â£17.1 billion, 5% to Â£385.5 billion reflecting organic growth across all divisions. Debt securities increased by Â£8.4 billion, 7%, to Â£129.4 billion, principally due to increased trading book holdings in Corporate Markets. Equity shares rose by Â£3.6 billion, 39%, to Â£12.9 billion, reflecting the increase in the fair value of available-for-sale securities, principally the investment in Bank of China following its successful IPO. Intangible assets decreased by Â£0.6 billion, 3% to Â£19.4 billion due to exchange rate movements. Property, plant and equipment were up Â£0.3 billion, 1% to Â£18.3 billion, mainly due to growth in investment properties and operating lease assets. Settlement balances rose Â£8.8 billion to Â£14.8 billion as a result of increased customer activity. Derivatives, assets and liabilities, increased reflecting growth in trading volumes and the effects of interest and exchange rates. Prepayments, accrued income and other assets were up Â£1.4 billion, 16% to Â£10.2 billion. Deposits by banks rose by Â£8.2 billion, 7% to Â£118.6 billion to fund business growth. Increased repurchase agreements and stock lending ('repos'), up Â£11.6 billion, 24% to Â£59.5 billion were partially offset by lower inter-bank deposits, down Â£3.4 billion, 5% at Â£59.1 billion. Customer accounts were up Â£25.7 billion, 8% at Â£368.6 billion. Within this, repos increased Â£8.2 billion, 17% to Â£56.9 billion. Excluding repos, deposits rose by Â£17.5 billion, 6%, to Â£311.7 billion with good growth in all divisions. Debt securities in issue decreased by Â£4.6 billion, 5%, to Â£85.8 billion. The increase in settlement balances and short positions, up Â£4.8 billion, 11%, to Â£48.8 billion, reflected growth in customer activity. Accruals, deferred income and other liabilities increased Â£0.6 billion, 4% to Â£14.8 billion. THE ROYAL BANK OF SCOTLAND GROUP plc OVERVIEW OF CONDENSED CONSOLIDATED BALANCE SHEET (continued) Subordinated liabilities were down Â£0.4 billion, 1% to Â£27.9 billion. The issue of Â£1.3 billion dated and Â£0.7 billion undated loan capital was offset by the redemption of Â£0.7 billion undated loan capital and Â£0.3 billion non-cumulative preference shares and the effect of exchange rates, Â£0.7 billion and other movements, Â£0.7 billion. Deferred taxation liabilities rose by Â£0.6 billion, 35% to Â£2.3 billion largely reflecting the provision for tax on the uplift in the value of available-for-sale equity shares, primarily the investment in Bank of China. Equity minority interests increased by Â£2.1 billion, 98% to Â£4.2 billion. The co-investors interest in the Group's subsidiary that invested in Bank of China has increased Â£1.7 billion reflecting their share of the uplift in value of the investment. The remaining increase primarily arose from a restructuring of the life assurance joint venture with Aviva, following the repayment of an existing loan replaced by an equity investment. These restructurings have no effect on the Group's regulatory capital position. Shareholders' equity increased by Â£1.9 billion, 5% to Â£37.4 billion. The profit for the period of Â£3.1 billion, issue of Â£0.3 billion non-cumulative fixed rate equity preference shares and Â£0.1 billion of ordinary shares in respect of the exercise of share options, and a Â£1.0 billion increase in available-for-sale reserves, mainly reflecting the Group's share in the investment in Bank of China, were partly offset by the payment of the 2005 final ordinary dividend, Â£1.7 billion and preference dividends of Â£0.1 billion, together with Â£0.2 billion ordinary share buybacks and Â£0.6 billion resulting from movements in exchange rates. THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED STATEMENT OF RECOGNISED INCOME AND EXPENSE FOR THE HALF YEAR ENDED 30 JUNE 2006 (unaudited) First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Available-for-sale investments Net valuation gains taken direct 3,187 343 35 to equity Net profit taken to income on (81) (142) (582) sales Cash flow hedges Net gains/(losses) taken direct to 145 (134) (67) equity Exchange differences on (869) 478 842 translation of foreign operations Actuarial losses on defined - - (799) benefit plans _______ _______ _______ Income/(expense) before tax on 2,382 545 (571) items recognised direct in equity Tax on items recognised direct in (454) (20) 478 equity _______ _______ _______ Net income/(expense) recognised 1,928 525 (93) direct in equity Profit for the period 3,124 2,585 5,558 _______ _______ _______ Total recognised income and 5,052 3,110 5,465 expense for the period _______ _______ _______ Attributable to: Equity holders of the parent 3,462 3,076 5,355 Minority interests 1,590 34 110 _______ _______ _______ 5,052 3,110 5,465 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED CONSOLIDATED CASH FLOW STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2006 (unaudited) First half First half Full year 2006 2005 2005 Â£m Â£m Â£m (Restated - Note 11) Operating activities Operating profit before tax 4,511 3,677 7,936 Adjustments for: Depreciation and amortisation 853 931 1,825 Interest on subordinated 651 643 1,271 liabilities Charge for defined benefit 267 218 462 pension schemes Cash contribution to defined (257) (199) (452) benefit pension schemes Other non-cash items 1,188 (1,159) (4,472) _______ _______ _______ Net cash inflow from trading 7,213 4,111 6,570 activities Changes in operating assets and (1,893) (207) (519) liabilities _______ _______ _______ Net cash flows from operating 5,320 3,904 6,051 activities before tax Income taxes paid (943) (751) (1,911) _______ _______ _______ Net cash flows from operating 4,377 3,153 4,140 activities _______ _______ _______ Investing activities Sale and maturity of securities 14,729 19,542 39,472 Purchase of securities (11,911) (21,823) (39,196) Sale of property, plant and 808 1,499 2,220 equipment Purchase of property, plant and (1,936) (2,493) (4,812) equipment Net investment in business (108) (86) (296) interests and intangible assets _______ _______ _______ Net cash flows from investing 1,582 (3,361) (2,612) activities _______ _______ _______ Financing activities Issue of ordinary shares 98 89 163 Issue of equity preference 350 1,343 1,649 shares Issue of subordinated 1,990 723 1,234 liabilities Proceeds of minority interests 528 124 1,264 acquired Costs of minority interests - (2) (121) redeemed Redemption of ordinary shares (201) - - Repayments of subordinated (962) (1,155) (1,553) liabilities Dividends paid (1,831) (1,293) (2,007) Interest on subordinated (678) (687) (1,332) liabilities _______ _______ _______ Net cash flows from financing (706) (858) (703) activities _______ _______ _______ Effects of exchange rate changes (1,354) 465 1,703 on cash and cash equivalents _______ _______ _______ Net increase in cash and cash 3,899 (601) 2,528 equivalents Cash and cash equivalents at 52,549 50,021 50,021 beginning of period _______ _______ _______ Cash and cash equivalents at end 56,448 49,420 52,549 of period _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc NOTES 1. Accounting policies There have been no changes to the Group's principal accounting policies as set out on pages 136 to 142 of the 2005 Report and Accounts. 2. Loan impairment provisions Operating profit is stated after charging loan impairment losses of Â£889 million (2005 - Â£842 million). The balance sheet loan impairment provisions increased in the half year ended 30 June 2006 from Â£3,887 million to Â£4,038 million, and the movements thereon were: First half First half 2006 2005 Â£m Â£m At 1 January 3,887 4,145 Currency translation and other (34) 24 adjustments Amounts written-off (737) (905) Recoveries of amounts previously 96 84 written-off Charge to the income statement 889 842 Unwind of discount (63) (74) _______ _______ At 30 June 4,038 4,116 _______ _______ The provision at 30 June 2006 includes provision against loans and advances to banks of Â£3 million (31 December 2005 - Â£3 million; 30 June 2005 - Â£5 million). 3. Taxation The charge for taxation is summarised as follows: First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Tax on profit before intangibles amortisation and integration costs 1,415 1,194 2,486 Tax relief on intangibles amortisation, integration costs and net gain on sale of (28) (102) (108) strategic investments and subsidiaries _______ _______ _______ 1,387 1,092 2,378 _______ _______ _______ Overseas tax included 615 433 946 above _______ _______ _______ It differs from the tax charge computed by applying the standard UK corporation tax rate of 30% as follows: First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Profit before tax 4,511 3,677 7,936 _______ _______ _______ Expected tax charge 1,353 1,103 2,381 Non-deductible items 113 89 309 Non-taxable items (44) (61) (166) Foreign profits taxed at 33 51 77 other rates Other (68) (90) (223) _______ _______ _______ Actual tax charge 1,387 1,092 2,378 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc NOTES (continued) 4. Earnings per share Earnings per share have been calculated based on the following: First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Earnings Profit attributable to 2,978 2,526 5,392 ordinary shareholders Add back finance cost on 33 40 65 dilutive convertible securities _______ _______ _______ Diluted earnings 3,011 2,566 5,457 attributable to ordinary shareholders _______ _______ _______ Number of shares - millions Weighted average number of ordinary shares In issue during the 3,197 3,177 3,183 period Effect of dilutive share 58 72 60 options and convertible securities _______ _______ _______ Diluted weighted average number of ordinary shares in issue during the period 3,255 3,249 3,243 _______ _______ _______ Basic earnings per share 93.1p 79.5p 169.4p Intangibles amortisation 1.1p 0.9p 2.0p Integration costs 1.0p 6.1p 9.9p Net gain on sale of - - (5.4p) strategic investments and subsidiaries _______ _______ _______ Adjusted earnings per 95.2p 86.5p 175.9p share _______ _______ _______ Diluted earnings per 92.5p 79.0p 168.3p share _______ _______ _______ Adjusted diluted earnings 94.5p 85.8p 174.7p per share _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc NOTES (continued) 5. Segmental analysis The revenues for each division in the table below are gross of intra-group transactions. First half First half Full year 2006 2005 2005 Total revenue Â£m Â£m Â£m Corporate Markets - Global Banking & 8,567 6,059 12,088 Markets - UK Corporate Banking 2,812 2,927 6,270 Retail Markets - Retail Banking 4,271 4,134 8,430 - Direct Channels 2,028 1,875 3,934 - Wealth Management 1,252 996 1,999 Ulster Bank 1,126 824 1,788 Citizens 2,897 2,239 4,882 RBS Insurance 3,150 3,064 6,261 Manufacturing 18 38 60 Central items 3,449 2,533 5,165 Elimination of intra-group (8,100) (5,921) (11,757) transactions _______ _______ _______ 21,470 18,768 39,120 Disposal of strategic - - 333 investments and subsidiaries _______ _______ _______ 21,470 18,768 39,453 _______ _______ _______ First half First half Full year 2006 2005 2005 Operating profit before Â£m Â£m Â£m tax Corporate Markets - Global Banking & 1,812 1,456 3,033 Markets - UK Corporate Banking 907 798 1,633 Total Corporate Markets 2,719 2,254 4,666 Retail Markets - Retail Banking 864 842 1,704 - Direct Channels 219 211 515 - Wealth Management 179 141 272 Total Retail Markets 1,262 1,194 2,491 Ulster Bank 182 152 323 Citizens 812 750 1,575 RBS Insurance 349 334 719 Manufacturing - - - Central items (721) (684) (1,523) _______ _______ _______ 4,603 4,000 8,251 Amortisation of purchased (49) (42) (97) intangible assets Integration costs (43) (281) (458) Net gain on sale of - - 240 strategic investments and subsidiaries _______ _______ _______ 4,511 3,677 7,936 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc NOTES (continued) 6. Dividend During the period a dividend of 53.1p per ordinary share (2005 - 41.2p) in respect of the final dividend for 2005 was paid to ordinary shareholders, making 72.5p per ordinary share for the year as a whole. In line with our usual policy the directors have declared an interim dividend for 2006 representing one third of 2005's total dividend. This interim dividend of 24.2p per ordinary share will be paid on 6 October 2006 to shareholders registered on 18 August 2006. 7. Analysis of repurchase agreements 30 June 31 December 30 June 2006 2005 2005 Â£m Â£m Â£m Reverse repurchase agreements and stock borrowing Loans and advances to banks 41,159 41,804 31,294 Loans and advances to 45,813 48,887 54,792 customers _______ _______ _______ Repurchase agreements and stock lending Deposits by banks 59,531 47,905 41,316 Customer accounts 56,915 48,754 50,520 _______ _______ _______ 8. Litigation Proceedings, including a consolidated class action, have been brought in the United States against a large number of defendants, including the Group, following the collapse of Enron. The claims against the Group could be significant but are largely unquantified. The Group considers that it has substantial and credible legal and factual defences to these claims and it continues to defend them vigorously. A court ordered mediation commenced in September 2003 but no material progress has been made towards a resolution of the claims, although a number of other defendants have reached settlements in the principal class action. The Group is unable reliably to estimate the possible loss in relation to these matters or the effect that the possible loss might have on the Group's consolidated net assets or its operating results or cashflows in any particular period. In addition, pursuant to requests received from the US Securities and Exchange Commission and the Department of Justice, the Group has provided copies of Enron-related materials to these authorities and has co-operated fully with them. Members of the Group are engaged in other litigation in the United Kingdom and a number of overseas jurisdictions, including the United States, involving claims by and against them arising in the ordinary course of business. The Group has reviewed these other actual, threatened and known potential claims and proceedings and, after consulting with its legal advisers, is satisfied that the outcome of these other claims and proceedings will not have a material adverse effect on its consolidated net assets, operating results or cash flows in any particular period. THE ROYAL BANK OF SCOTLAND GROUP plc NOTES (continued) 9. Analysis of consolidated equity First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Called-up share capital At beginning of period 826 822 822 Implementation of IAS 32 on 1 - (2) (2) January 2005 Shares issued during the 2 3 6 period Shares redeemed during the (3) - - period _______ _______ _______ At end of period 825 823 826 _______ _______ _______ Share premium account At beginning of period 11,777 12,964 12,964 Implementation of IAS 32 on 1 - (3,159) (3,159) January 2005 Shares issued during the 446 1,494 1,972 period Redemption of preference 271 - - shares classified as debt Other movements - 4 - _______ _______ _______ At end of period 12,494 11,303 11,777 _______ _______ _______ Merger reserve At beginning and end of 10,881 10,881 10,881 period _______ _______ _______ Available-for-sale reserves At beginning of period (73) - - Implementation of IAS 32 and - 289 289 IAS 39 on 1 January 2005 Net change 2,703 141 (362) Attributable to minority (1,712) - - interests _______ _______ _______ At end of period 918 430 (73) _______ _______ _______ Cash flow hedging reserve At beginning of period 59 - - Implementation of IAS 32 and - 67 67 IAS 39 on 1 January 2005 Net change 78 (94) (8) _______ _______ _______ At end of period 137 (27) 59 _______ _______ _______ Foreign exchange reserve At beginning of period 469 (320) (320) Retranslation of net assets, (676) 478 789 net of related hedges _______ _______ _______ At end of period (207) 158 469 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc NOTES (continued) 9. Analysis of consolidated equity (continued) First half First half Full year 2006 2005 2005 Â£m Â£m Â£m Other reserves At beginning of period 150 150 150 Shares redeemed during the 3 - - period Movement in own shares held 1 - - _______ _______ _______ At end of period 154 150 150 _______ _______ _______ Retained earnings At beginning of period 11,346 9,408 9,408 Implementation of IAS 32 and - (1,078) (1,078) IAS 39 on 1 January 2005 Profit attributable to 3,069 2,551 5,501 ordinary and equity preference shareholders Ordinary dividends paid (1,699) (1,310) (1,927) Equity preference dividends (91) (25) (109) paid Redemption of ordinary (201) - - shares Redemption of preference (271) - - shares classified as debt Actuarial losses recognised in post-retirement benefit schemes, net of tax - - (561) Share-based payments 20 15 112 _______ _______ _______ At end of period 12,173 9,561 11,346 _______ _______ _______ Shareholders' equity at end of 37,375 33,279 35,435 period _______ _______ _______ Minority interests At beginning of period 2,109 3,492 3,492 Implementation of IAS 32 and - (2,541) (2,541) IAS 39 on 1 January 2005 Currency translation (177) - 53 adjustments and other movements Profit for the period 55 34 57 Dividends paid (41) (23) (95) Net movement in 1,712 - - available-for-sale reserves Equity raised 528 69 1,264 Equity withdrawn - (124) (121) _______ _______ _______ At end of period 4,186 907 2,109 _______ _______ _______ Total equity at end of 41,561 34,186 37,544 period _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc NOTES (continued) 10. Analysis of contingent liabilities and commitments 30 June 31 December 30 June 2006 2005 2005 Â£m Â£m Â£m Contingent liabilities Guarantees and assets 13,235 12,253 11,710 pledged as collateral security Other contingent 6,573 6,394 5,671 liabilities _______ _______ _______ 19,808 18,647 17,381 _______ _______ _______ Commitments Undrawn formal standby facilities, credit lines and other commitments to 219,391 203,021 201,886 lend Other commitments 2,855 3,529 3,398 _______ _______ _______ 222,246 206,550 205,284 _______ _______ _______ Total contingent liabilities 242,054 225,197 222,665 and commitments _______ _______ _______ 11. Cash flow statement Two line items in the 2005 full year cash flow statement have been amended as set out below. No other caption is affected and the amount of cash and cash equivalents is unchanged. 2005 2004 As reported Revised As reported Revised Â£m Â£m Â£m Â£m Other 338 (4,472) (767) 1,839 non-cash items _______ _______ _______ _______ Effects of foreign exchange rate changes on cash and cash (3,107) 1,703 1,686 (920) equivalents _______ _______ _______ _______ 12. Filings with the US Securities and Exchange Commission (SEC) A report on Form 6-K will be filed with the SEC in the United States. The income statement presented in the Form 6-K will be the condensed consolidated income statement as set out on page 32 of this announcement, which includes purchased intangibles amortisation, integration costs and net gain on sale of strategic investments and subsidiaries in operating expenses and non-interest income as appropriate. The financial review included in the Form 6-K will be based on this income statement. The Group will also be filing with the SEC an amended report on Form 20-F for 2005 reflecting the revisions to the 2005 and 2004 cash flow statements shown in note 11. 13. Statutory accounts Financial information contained in this document does not constitute statutory accounts within the meaning of section 240 of the Companies Act 1985 ('the Act'). The statutory accounts for the year ended 31 December 2005 have been filed with the Registrar of Companies and have been reported on by the auditors under section 235 of the Act. The report of the auditors was unqualified and did not contain a statement under section 237(2) or (3) of the Act. 14. Auditor's review The interim results have been reviewed by the Group's auditors, Deloitte & Touche LLP, and their review report is set out on page 52. 15. Date of approval This announcement was approved by the Board of directors on 3 August 2006. THE ROYAL BANK OF SCOTLAND GROUP plc ANALYSIS OF INCOME, EXPENSES AND IMPAIRMENT LOSSES First half First half Full year 2006 2005 2005 Non-interest income Â£m Â£m Â£m Fees and commissions receivable 3,543 3,262 6,750 Fees and commissions payable - banking (733) (678) (1,378) - insurance related (252) (231) (463) _______ _______ _______ Net fees and commissions 2,558 2,353 4,909 _______ _______ _______ Foreign exchange 286 264 683 Securities 680 574 1,062 Interest rate derivatives 487 384 598 _______ _______ _______ Income from trading activities 1,453 1,222 2,343 _______ _______ _______ Rental income (gross, excluding 884 810 1,688 funding costs) Net gains on available-for-sale 148 214 347 securities Dividend income 47 54 108 Profit on sale of properties 102 41 91 Net gains on financial assets and liabilities designated as at fair value through profit or loss 29 (45) 61 (excluding bancassurance) Other income 247 190 325 _______ _______ _______ Other operating income 1,457 1,264 2,620 _______ _______ _______ Non-interest income (excluding 5,468 4,839 9,872 insurance premiums) _______ _______ _______ Insurance net premium income 2,980 2,829 5,779 _______ _______ _______ Total non-interest income 8,448 7,668 15,651 ______ ______ ______ Staff costs - wages, salaries and other staff 2,725 2,412 4,985 costs - social security costs 203 178 353 - pension costs 290 244 506 Premises and equipment 660 633 1,274 Other 1,268 1,273 2,592 _______ _______ _______ Administrative expenses 5,146 4,740 9,710 Depreciation and amortisation - operating lease depreciation 403 389 805 - other depreciation and 399 356 783 amortisation _______ _______ _______ 5,948 5,485 11,298 _______ _______ _______ General insurance 1,958 1,889 3,815 Bancassurance 246 233 498 _______ _______ _______ Insurance net claims 2,204 2,122 4,313 _______ _______ _______ Loan impairment losses 889 842 1,703 Impairment losses against (2) 5 4 available-for-sale securities _______ _______ _______ Impairment losses 887 847 1,707 _______ _______ _______ Note: the data above excludes net gain on sale of strategic investments and subsidiaries, amortisation of purchased intangibles and integration costs. THE ROYAL BANK OF SCOTLAND GROUP plc REGULATORY RATIOS 30 June 31 December 30 June 2006 2005 2005 Â£m Â£m Â£m Capital base Ordinary shareholders' funds and minority interests less intangibles 19,232 18,196 14,667 Preference shares and tax deductible 9,892 10,022 9,353 securities _______ _______ _______ Tier 1 capital 29,124 28,218 24,020 Tier 2 capital 26,674 22,437 23,054 _______ _______ _______ 55,798 50,655 47,074 Less: Supervisory deductions (10,111) (7,282) (5,356) _______ _______ _______ 45,687 43,373 41,718 _______ _______ _______ Risk-weighted assets Banking book - on-balance sheet 313,800 303,300 294,300 - off-balance sheet 52,800 51,500 51,400 Trading book 18,900 16,200 20,200 _______ _______ _______ 385,500 371,000 365,900 _______ _______ _______ Risk asset ratio - tier 1 7.6% 7.6% 6.6% - total 11.9% 11.7% 11.4% _______ _______ _______ Composition of capital Tier 1 Shareholders' funds 37,375 35,435 33,279 Minority interests and preference 4,186 2,109 907 shares Innovative tier 1 securities 5,148 5,746 5,592 Unrealised gains in available-for-sale (3,106) (130) (294) equity securities Goodwill and other intangible assets (19,380) (19,932) (19,722) Regulatory and other adjustments 4,901 4,990 4,258 _______ _______ _______ Total qualifying tier 1 capital 29,124 28,218 24,020 _______ _______ _______ Tier 2 Unrealised gains in available-for-sale 3,106 130 294 equity securities Collective impairment losses, net of 2,361 2,169 2,391 taxes Qualifying subordinated liabilities 26,313 25,806 25,885 Less: innovative tier 1 securities and (5,148) (5,746) (5,592) preference shares Minority and other interests in tier 2 42 78 76 capital _______ _______ _______ Total qualifying tier 2 capital 26,674 22,437 23,054 _______ _______ _______ Supervisory deductions Unconsolidated investments 3,617 3,958 3,777 Investments in other banks 4,594 1,789 911 Other deductions 1,900 1,535 668 _______ _______ _______ 10,111 7,282 5,356 _______ _______ _______ Total regulatory capital 45,687 43,373 41,718 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc ASSET QUALITY Analysis of loans and advances to customers The following table analyses loans and advances to customers (including reverse repurchase agreements and stock borrowing) by industry. 30 June 31 December 30 June 2006 2005 2005 Â£m Â£m Â£m Central and local government 3,093 3,340 3,959 Finance 27,796 27,091 29,564 Individuals - home 66,800 65,286 62,818 Individuals - other 27,658 26,323 26,364 Other commercial and industrial comprising: - Manufacturing 10,966 11,615 10,718 - Construction 7,574 7,274 7,358 - Service industries and business 42,905 40,687 40,250 activities - Agriculture, forestry and 2,638 2,645 2,565 fishing - Property 35,994 32,899 30,179 Finance leases and instalment 14,139 13,909 13,420 credit Interest accruals 1,155 1,250 1,184 _______ _______ _______ 240,718 232,319 228,379 Overseas residents 57,380 52,234 50,094 _______ _______ _______ Total UK offices 298,098 284,553 278,473 _______ _______ _______ Overseas US 86,769 90,606 92,815 Rest of the World 50,464 45,951 38,881 _______ _______ _______ Total Overseas offices 137,233 136,557 131,696 _______ _______ _______ Loans and advances to customers - 435,331 421,110 410,169 gross Loan impairment provisions (4,035) (3,884) (4,111) _______ _______ _______ Total loans and advances to 431,296 417,226 406,058 customers _______ _______ _______ Reverse repurchase agreements included in the analysis above: Central and local government - 1,011 566 Finance 18,717 18,604 19,473 _______ _______ _______ 18,717 19,615 20,039 Overseas residents 14,654 14,237 13,465 _______ _______ _______ Total UK offices 33,371 33,852 33,504 US 12,298 14,994 21,072 Rest of the World 144 41 216 _______ _______ _______ Total 45,813 48,887 54,792 _______ _______ _______ Loans and advances to customers excluding reverse repurchase agreements - net 385,483 368,339 351,266 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc ASSET QUALITY (continued) Risk elements in lending The Group's loan control and review procedures do not include the classification of loans as non-accrual, accruing past due, restructured and potential problem loans, as defined by the Securities and Exchange Commission ('SEC') in the US. The following table shows the estimated amount of loans which would be reported using the SEC's classifications. The figures are stated before deducting the value of security held or related provisions. 30 June 31 December 30 June 2006 2005 2005 Â£m Â£m Â£m Loans accounted for on a non-accrual basis (2): - Domestic 5,461 4,977 4,704 - Foreign 809 949 1,016 _______ _______ _______ 6,270 5,926 5,720 _______ _______ _______ Accruing loans which are contractually overdue 90 days or more as to principal or interest (3): - Domestic 7 2 8 - Foreign 30 7 50 _______ _______ _______ 37 9 58 _______ _______ _______ Loans not included above which are 'troubled debt restructurings' as defined by the SEC: - Domestic 1 2 2 - Foreign - - - _______ _______ _______ 1 2 2 _______ _______ _______ Total risk elements in lending 6,308 5,937 5,780 _______ _______ _______ Potential problem loans (4) - Domestic 86 14 13 - Foreign 1 5 - _______ _______ _______ 87 19 13 _______ _______ _______ Closing provisions for impairment as a % of total risk elements in lending and 63% 65% 71% potential problem loans _______ _______ _______ Risk elements in lending as a % of gross lending to customers excluding reverse repos 1.62% 1.60% 1.63% _______ _______ _______ Risk elements in lending and potential problem loans as a % of gross lending to customers excluding 1.64% 1.60% 1.63% reverse repos _______ _______ _______ 1) For the analysis above, 'Domestic' consists of the United Kingdom domestic transactions of the Group. 'Foreign' comprises the Group's transactions conducted through offices outside the UK and through those offices in the UK specifically organised to service international banking transactions. 2) All loans against which an impairment provision is held are reported in the non-accrual category. 3) Loans where an impairment event has taken place but no impairment recognised. This category is used for over collateralised non-revolving credit facilities. 4) Loans for which an impairment event has occurred but no impairment provision is necessary. This category is used for over-collateralised advances and revolving credit facilities where identification as 90 days overdue is not feasible. THE ROYAL BANK OF SCOTLAND GROUP plc MARKET RISK The Group manages the market risk in its trading and treasury portfolios through its market risk management framework, which is based on value-at-risk (VaR) limits, together with, but not limited to, stress testing, scenario analysis, and position and sensitivity limits. VaR is a technique that produces estimates of the potential negative change in the market value of a portfolio over a specified time horizon at a given confidence level. The table below sets out the VaR for the Group, which assumes a 95% confidence level and a one-day time horizon. The VaR for the Group's trading portfolios is segregated by type of market risk exposure, including idiosyncratic risk. Average Period end Maximum Minimum Â£m Â£m Â£m Â£m Trading VaR Interest rate 8.9 9.0 15.0 5.7 Credit spread 12.5 13.4 14.1 10.4 Currency 2.0 2.4 3.3 1.0 Equity and commodity 1.2 1.3 4.3 0.6 Diversification effects (11.6) _______ 30 June 2006 13.1 14.5 16.2 10.4 _______ _______ _______ _______ 31 December 2005 13.0 12.8 16.5 9.9 _______ _______ _______ _______ 30 June 2005 13.2 13.8 16.1 9.9 _______ _______ _______ _______ Treasury VaR 30 June 2006 3.3 2.7 4.4 2.5 _______ _______ _______ _______ 31 December 2005 4.0 3.5 5.8 2.8 _______ _______ _______ _______ 30 June 2005 4.3 3.8 5.8 3.5 _______ _______ _______ _______ The Group's VaR should be interpreted in light of the limitations of the methodologies used. These limitations include: â€¢Historical data may not provide the best estimate of the joint distribution of risk factor changes in the future and may fail to capture the risk of possible extreme adverse market movements which have not occurred in the historical window used in the calculations. â€¢VaR using a one-day time horizon does not fully capture the market risk of positions that cannot be liquidated or hedged within one day. â€¢VaR using a 95% confidence level does not reflect the extent of potential losses beyond that percentile. â€¢The Group largely computes the VaR of the trading portfolios at the close of business and positions may change substantially during the course of the trading day. Controls are in place to limit the Group's intra-day exposure such as the calculation of VaR for selected portfolios. These limitations and the nature of the VaR measure mean that the Group cannot guarantee that losses will not exceed the VaR amounts indicated nor that losses in excess of the VaR amounts will not occur more frequently than once in 20 business days. THE ROYAL BANK OF SCOTLAND GROUP plc OTHER INFORMATION 30 June 31 December 30 June 2006 2005 2005 Ordinary share price Â£17.78 Â£17.55 Â£16.86 Number of ordinary shares in issue 3,192m 3,197m 3,182m Market capitalisation Â£56.8bn Â£56.1bn Â£53.7bn Net asset value per ordinary share Â£10.66 Â£10.14 Â£9.61 Employee numbers Global Banking & Markets 7,800 7,400 9,300 UK Corporate Banking 8,500 8,400 8,200 Retail Banking 33,700 33,500 32,800 Direct Channels 7,100 6,900 7,100 Wealth Management 4,300 4,200 4,100 Ulster Bank 5,000 4,400 4,200 Citizens 23,400 24,400 25,500 RBS Insurance 18,500 19,400 20,300 Manufacturing 25,100 26,000 26,500 Centre 2,400 2,400 2,400 _______ _______ _______ Group total 135,800 137,000 140,400 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc FORWARD-LOOKING STATEMENTS Certain sections in this document contain 'forward-looking statements' as that term is defined in the United States Private Securities Litigation Reform Act of 1995, such as statements that include the words 'expect', 'estimate', 'project', 'anticipate', 'should', 'intend', 'plan', 'probability', 'risk', 'Value-at-Risk ('VaR')', 'target', 'goal', 'objective', 'will', 'endeavour', 'outlook', 'optimistic', 'prospects' and similar expressions or variations on such expressions and sections such as 'Group Chief Executive's review' and 'Financial review'. In particular, this document includes forward-looking statements relating, but not limited, to the Group's potential exposures to various types of market risks, such as interest rate risk, foreign exchange rate risk and commodity and equity price risk. Such statements are subject to risks and uncertainties. For example, certain of the market risk disclosures are dependent on choices about key model characteristics and assumptions and are subject to various limitations. By their nature, certain of the market risk disclosures are only estimates and, as a result, actual future gains and losses could differ materially from those that have been estimated. Other factors that could cause actual results to differ materially from those estimated by the forward-looking statements contained in this document include, but are not limited to: general economic conditions in the UK and in other countries in which the Group has significant business activities or investments, including the United States; the monetary and interest rate policies of the Bank of England, the Board of Governors of the Federal Reserve System and other G-7 central banks; inflation; deflation; unanticipated turbulence in interest rates, foreign currency exchange rates, commodity prices and equity prices; changes in UK and foreign laws, regulations and taxes; changes in competition and pricing environments; natural and other disasters; the inability to hedge certain risks economically; the adequacy of loss reserves; acquisitions or restructurings; technological changes; changes in consumer spending and saving habits; and the success of the Group in managing the risks involved in the foregoing. The forward-looking statements contained in this document speak only as of the date of this report, and the Group does not undertake to update any forward-looking statement to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events. THE ROYAL BANK OF SCOTLAND GROUP plc INDEPENDENT REVIEW REPORT TO THE ROYAL BANK OF SCOTLAND GROUP plc Introduction We have been instructed by the company to review the financial information for the six months ended 30 June 2006 which comprises the condensed consolidated income statement, the condensed consolidated balance sheet, the condensed consolidated statement of recognised income and expense, the condensed consolidated cash flow statement and related notes 1 to 15 ('the financial information'). We have read the other information contained in the interim report and considered whether it contains any apparent misstatements or material inconsistencies with the financial information. This report is made solely to the company in accordance with Bulletin 1999/4 issued by the Auditing Practices Board. Our work has been undertaken so that we might state to the company those matters we are required to state to them in an independent review report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company, for our review work, for this report, or for the conclusions we have formed. Directors' responsibilities The interim report, including the financial information, is the responsibility of, and has been approved by, the directors. The directors are responsible for preparing the interim report in accordance with the Listing Rules of the Financial Services Authority which require that the accounting policies and presentation applied to the interim figures are consistent with those applied in preparing the preceding annual accounts except where any changes, and the reasons for them, are disclosed. Review work performed We conducted our review in accordance with the guidance contained in Bulletin 1999/4 issued by the Auditing Practices Board for use in the United Kingdom. A review consists principally of making enquiries of Group management and applying analytical procedures to the financial information and underlying financial data and, based thereon, assessing whether the accounting policies and presentation have been consistently applied unless otherwise disclosed. A review excludes audit procedures such as tests of controls and verification of assets, liabilities and transactions. It is substantially less in scope than an audit performed in accordance with International Standards on Auditing (UK and Ireland) and therefore provides a lower level of assurance than an audit. Accordingly, we do not express an audit opinion on the financial information. Review conclusion On the basis of our review we are not aware of any material modifications that should be made to the financial information as presented for the six months ended 30 June 2006. Deloitte & Touche LLP Chartered Accountants Edinburgh 3 August 2006 THE ROYAL BANK OF SCOTLAND GROUP plc RESTATEMENTS Divisional results for 2005 have been restated to reflect transfers of businesses between divisions in the second half of 2005 and the first half of 2006. These changes do not affect the Group's results. In the second half of 2005 the Group adopted the amendment to IAS 39 'The Fair Value Option' issued by the IASB in June 2005 with effect from 1 January 2005. The results for the first half of 2005 have been restated. This restatement reduces Group profit and the Centre by Â£11 million for the half year ended 30 June 2005. Half year ended Year ended 31 30 June 2005 December 2005 Previously Transfers Restated Previously Transfers Restated reported reported Â£m Â£m Â£m Â£m Â£m Â£m Corporate Markets - See page 54 _______ _______ _______ _______ _______ _______ Retail Banking - Net interest 1,542 4 1,546 3,175 11 3,186 income - Non-interest 1,079 3 1,082 - - - income - Staff costs 477 22 499 1,026 48 1,074 - Other costs 143 18 161 311 27 338 Contribution 1,480 (33) 1,447 3,009 (64) 2,945 _______ _______ _______ _______ _______ _______ Direct Channels - Non-interest 532 1 533 - - - income - Staff costs 129 (12) 117 230 4 234 - Other costs 225 (7) 218 375 (5) 370 Contribution 325 20 345 790 1 791 _______ _______ _______ _______ _______ _______ Wealth Management - Other costs - - - 135 (2) 133 Contribution - - - 408 2 410 _______ _______ _______ _______ _______ _______ Ulster Bank - Staff costs 91 (1) 90 - - - - Other costs 36 (1) 35 - - - Contribution 251 2 253 - - - _______ _______ _______ _______ _______ _______ Citizens - Net interest 1,023 7 1,030 - - - income - Non-interest 525 1 526 - - - income - Staff costs 390 4 394 - - - - Other costs 348 3 351 - - - Contribution 749 1 750 - - - _______ _______ _______ _______ _______ _______ Manufacturing - Staff costs 358 7 365 740 (18) 722 - Other costs 959 20 979 2,003 33 2,036 Contribution (1,317) (27) (1,344) (2,743) (15) (2,758) _______ _______ _______ _______ _______ _______ Centre - Funding 405 *(2) 403 810 13 823 costs - Department 249 (35) 214 658 (95) 563 costs Contribution (654) *37 (617) (1,468) 82 (1,386) _______ _______ _______ _______ _______ _______ *includes Â£11 million relating to the adoption of fair value option under IAS 39. THE ROYAL BANK OF SCOTLAND GROUP plc RESTATEMENTS (continued) The following tables show how the Global Banking & Markets and UK Corporate Banking figures have been computed from the previous Global Banking & Markets and Mid-Corporate and Commercial analysis. This takes into account the reorganisation of these segments, changes in the presentation of funding costs and transfers of businesses between Corporate Markets and other divisions. Half year ended 30 June 2005 Previous *Change in analysis Resegmentation presentation Transfers Restated Â£m Â£m Â£m Â£m Â£m Global Banking & Markets - Net interest 615 (80) 210 (12) 733 income - Non-interest 2,226 (25) (210) (1) 1,990 income - Staff 722 20 - (2) 740 costs - Other 189 (7) - (2) 180 costs - Impairment 85 5 - - 90 losses Contribution 1,655 (123) - (9) 1,523 _______ _______ _______ _______ _______ UK Corporate Banking - Net interest 852 80 23 - 955 income - Non-interest 615 25 (23) (2) 615 income - Staff 260 (20) - - 240 costs - Other 67 7 - - 74 costs - Impairment 100 (5) - - 95 losses Contribution 879 123 - (2) 1,000 _______ _______ _______ _______ _______ Year ended 31 December 2005 Previous *Change in analysis Resegmentation presentation Transfers Restated Â£m Â£m Â£m Â£m Â£m Global Banking & Markets - Net interest 1,200 (166) 452 - 1,486 income - Non-interest 4,598 (51) (452) 1 4,096 income - Staff 1,471 40 - 6 1,517 costs - Other 391 (35) - 1 357 costs - Impairment 117 22 - - 139 losses Contribution 3,421 (244) - (6) 3,171 _______ _______ _______ _______ _______ UK Corporate Banking - Net interest 1,760 166 49 - 1,975 income - Non-interest 1,257 51 (49) - 1,259 income - Staff 529 (40) - - 489 costs - Other 132 35 - - 167 costs - Impairment 218 (22) - - 196 losses Contribution 1,803 244 - - 2,047 _______ _______ _______ _______ _______ *The change in presentation is in respect of funding costs relating to rental and other assets which have been netted against Income from rental assets and Other operating income in the presentation of Corporate Markets' results only. These funding costs continue to be included in interest payable in computing the Group's net interest margin. THE ROYAL BANK OF SCOTLAND GROUP plc FINANCIAL CALENDAR 2006 interim dividend payment 6 October 2006 2006 annual results announcement 1 March 2007 2006 final dividend payment June 2007 2007 interim results announcement August 2007 CONTACTS Sir Fred Goodwin Group Chief Executive 020 7672 0008 0131 523 2203 Guy Whittaker Group Finance Director 020 7672 0003 0131 523 2028 Richard O'Connor Head of Investor Relations 020 7672 1758 For media enquiries: Howard Moody Group Director, Communications 020 7672 1923 07768 033562 Carolyn McAdam Head of Group Communications 020 7672 1914 07796 274968 3 August 2006 This information is provided by RNS The company news service from the London Stock Exchange

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