Direct Line Expands

Royal Bank of Scotland Group PLC 20 June 2001 THE ROYAL BANK OF SCOTLAND GROUP'S DIRECT LINE INSURANCE TO BUY EUROPEAN MOTOR INSURANCE OPERATION London, Berlin, Milan - The Royal Bank of Scotland's insurance subsidiary Direct Line, is to buy the European motor insurance businesses of AllState for an undisclosed amount. The businesses operate out of Germany and Italy, which are two of the largest private car markets in Europe. Allstate started operating from a Berlin call centre in Germany in January 1997 and has 117,000 motor insurance policies, while the Italian business started in April 2000 from Milan and has 27,000 policies. The Direct Line name and red phone will be transplanted into each country, along with the call centre strategy, which turned the UK market on its head in 1985. Germany and Italy extend Direct Line's European portfolio where it has already proven the direct insurance model can work with Linea Directa, which launched in 1995 and has become Spain's largest direct telephone motor insurer, growing profitably to well over 300,000 policies. Europe has several of the world's largest motor insurance markets. The number of private motor cars in Germany and Italy are 37 million and 32 million respectively, compared to the UK's 25 million, with total motor premiums at Euro19.9bn for Germany, Euro15.9bn for Italy and Euro14.6bn for the UK. Spain has 16 million private cars and Euro 6.6bn total motor premiums. Fred Goodwin, Group Chief Executive of The Royal Bank of Scotland Group said: 'Direct Line's success in the UK and in Spain in becoming the leading direct motor insurer demonstrates proven experience for building market share. The Direct Line model and strong brand will shake up the German and Italian motor insurance markets, which are dominated by traditional players, generally with high expense ratios, which use agents who receive commission. This acquisition gives us a head start in new markets, using an established direct insurance operation.' Edward M. Liddy, Chairman, President and CEO of The Allstate Corporation said: 'Our decision to sell these two companies is strictly a strategic one. While we believe the German and Italian insurance markets represent excellent business opportunities in automobile insurance, Allstate's best opportunities are closer to home. We are extremely proud of our employees in the two countries and with the success they had in launching the local operations. However, the expansion of our property and casualty business into new distribution channels, and the wide range of financial products and services we are now offering, both have enormous potential in North America. That is where we intend to focus our efforts.' Contact: Chris Wermann, Deputy Director, The Royal Bank of Scotland Group. 020 7920 5178 Miles Russell, Head of Corporate Affairs. Direct Line. 020 8256 2367 Barbara Panzeri, Marketing Director, Allstate, Italy 00 39 02 21725217 Gabriel Fetzberger, Marketing Director, Allstate Germany 00 49 3328 449 350 20 June 2001
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