Conversion of Securities

Royal Bank of Scotland Group PLC 10 September 2004 THE ROYAL BANK OF SCOTLAND GROUP plc 5.75% EXCHANGEABLE CAPITAL SERCURITES, SERIES B INVESTOR INFORMATION On September 30, 2004, The Royal Bank of Scotland Group plc (the 'Company') will, in accordance with the terms of the indenture relating to its $850,000,000 principal amount of 5.75% Exchangeable Capital Securities, Series B ('X-CAPS, Series B'), exchange each $25 principal amount of X-CAPS, Series B for one Non-cumulative Dollar Preference Share, Series L with a liquidation preference of $25 ('Series L Dollar Preference Shares'). The Series L Dollar Preference Shares will be in the form of American Depositary Shares evidenced by American Depositary Receipts. Non-cumulative preferential dividends on the Series L Dollar Preference Shares will accrue at the rate of $1.4375 per share annually, payable quarterly in arrears on March 31, June 30, September 30 and December 31 of each year, commencing December 31, 2004, when, as and if declared by the Company's board of directors or a committee thereof. The Series L Dollar Preference Shares will be redeemable at the Company's option at a redemption price of $25 per share, plus the dividends otherwise payable for the then-current quarterly dividend period accrued to the redemption date, beginning after September 30, 2009. Application has been made to list the Series L Dollar Preference Shares on the New York Stock Exchange under the symbol 'RBS Pr L'. For further information, please contact: The Royal Bank of Scotland Group plc Ron Huggett Capital Raising Director 5th Floor. 280 Bishopsgate London EC2M 4RB Tel: 020 7085 4925 Richard O'Connor Head of Investor Relations 10th Floor. 280 Bishopsgate London EC2M 4RB Tel: 020 7672 1758 The Bank of New York, Trustee Paul Pereira The Bank of New York One Canada Square London E14 5AL Tel: 020 7964 7495 This information is provided by RNS The company news service from the London Stock Exchange CD
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