Trading Update

MFI Furniture Group PLC 09 September 2004 9 September 2004 MFI Furniture Group Plc Trading update Since the interim results statement in July, UK Retail has experienced significant issues with the newly implemented supply chain system. This has led to an unexpected shortfall in the Group's ability to deliver orders as planned. Following completion of an internal review yesterday, we have made an assessment of the financial impact on the business. The difficulties experienced in customer deliveries have impacted both margins and sales dispatches. Margins are being negatively affected through the costs of remedial work with customers and the costs being incurred to address the ongoing systems issues. The important August bank holiday promotion finished yesterday and orders, whilst in line with last year, were slightly below expectations. Margins were also adversely impacted by sales mix within the kitchen category. Taking these factors into account and the competitive pressures on pricing, the Board now believes that UK Retail will show a substantial loss for the current financial year. Howdens has continued to perform strongly, making further gross margin progress. While the important Autumn trading period is still to come, the business is slightly ahead of market expectations. Nevertheless, the Board now believes that Group profit for the second half of the current financial year will be materially below that reported for the first half. We believe we have identified the key issues with our systems and are working to resolve them as soon as possible. Our focus is to improve radically the service to our retail customers. The new system was put in place to make a step change in the level of customer service and we remain determined to achieve these benefits. Our priority is to restore the profitability of the UK Retail business. We will continue to invest in Howdens in the UK and internationally. We will update the market as we progress. Total orders for the Group for the period from Boxing Day 2003 to date are shown below: Ist half orders 2nd half YTD orders Total YTD orders Same store YTD orders Howden Joinery 26% 22% 24% 19% UK Retail (7)% (5)% (6)% (7)% France Retail 15% 5)% 8% 8% * Group 3% 4% 3% 1% * in local currency Enquiries: Until 10.30am John Hancock Chief Executive 020 7404 5959 Martin Clifford-King Chief Financial Officer 020 7404 5959 After 12 noon John Hancock Chief Executive 020 8913 5319 Martin Clifford-King Chief Financial Officer 020 8913 5350 All day Susan Gilchrist Brunswick 020 7404 5959 Anna Jones Brunswick 020 7404 5959 This information is provided by RNS The company news service from the London Stock Exchange IIAIIAIIS
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