Directorate Change

GUS PLC 25 March 2003 25 March 2003 GUS plc Board appointment GUS plc, the retail and business services group, is today pleased to announce the appointment of Craig Smith to the Board. Craig Smith, who was appointed CEO of Experian North America in June 2000, is appointed Chairman of Experian worldwide and will join the Board of GUS plc with immediate effect. Following today's announcement of the acquisition of the Scorex joint ventures, John Saunders, CEO of Experian International, takes on additional worldwide responsibility for Experian's decision support technology and consultancy services through the creation of a Global Decision Solutions business. Don Robert, currently Chief Operating Officer of Experian North America, succeeds Craig Smith as CEO of that business. Sir Victor Blank, Chairman of GUS, commented: 'We are delighted to announce Craig's appointment to the Board of GUS today. Since joining Experian, Craig has played a key role in successfully repositioning the North American business. I have every confidence that Experian, led by the team of Craig, John and Don, will capitalise ever more effectively on the growth opportunities available to it.' Enquiries: GUS David Tyler Finance Director 020 7495 0070 Fay Dodds Director of Investor Relations Finsbury Rupert Younger 020 7251 3801 Rollo Head The announcement is also available on the GUS web site www.gusplc.com. Notes to editors: Craig Smith, 51, was appointed CEO of Experian North America in June 2000. Before this, he was one of five founding executives of MBNA America Bank and spent 12 years with the bank from its launch in 1982. Mr Smith has over 30 years of senior financial services experience and, from 1994 to 2000, ran his own international management consultancy, Hamilton Partners, specialising in advising financial services organisations. John Saunders, 55, was appointed CEO of Experian International in 2000, following the integration of the company's UK and Rest of World operations. He joined Experian in 1983 with substantial experience of credit operations and direct marketing gained at GUS Home Shopping and Reader's Digest UK. John went on to hold several key management positions at Experian before becoming Chief Executive of its UK operations in 1996. Don Robert, 43, joined Experian in 2001. Before that, he served as president of The First American Corporation's Consumer Information and Services group, where he created a portfolio of consumer information businesses. Don was also previously president of First American CREDCO, the US's largest mortgage credit reporting company. About GUS GUS is a retail and business services group. We provide information and customer relationship management services through Experian, multi-channel retailing and home delivery through Argos Retail Group and luxury goods through a majority shareholding in Burberry Group plc. About Experian Experian provides strategic support to organisations around the world. It helps its clients target, acquire, manage and develop profitable customer relationships. Experian works with more than 40,000 clients across diverse industries, including financial services, telecommunications, healthcare, insurance, retail and catalogue, automotive, manufacturing, leisure, utilities, property, e-commerce and government. Experian has headquarters in Nottingham, UK, and Costa Mesa, California. It has a 175-year history and unbroken sales growth over the past 22 years. Its 13,000 people support clients in more than sixty countries. Annual sales exceed £1.1 billion, of which about two-thirds come from Experian North America and the balance from Experian International, mainly the United Kingdom and Continental Europe. This information is provided by RNS The company news service from the London Stock Exchange DZLFLXXBEBBD

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