Re Strategic investment

Telme Group PLC 4 February 2002 TELME GROUP PLC ('TelMe') TelMe Announces Investment in Voice Activated Venture with PostcodeID TelMe announces that it has made a strategic investment in PostcodeID Limited, a joint venture with the shareholders of ICR Group Limited, a provider of business solutions for the customer service market, based in West Yorkshire. TelMe has acquired an initial 25% stake by the exercise of an option under an agreement entered into in June 2001. TelMe will also take an option over the shares of the other shareholders. Under the terms of the option agreement TelMe has paid £25,000 for the 25% shareholding and will make its technology, data and commercial resource available to PostcodeID. Paul Chapman, co-founder of TelMe's core business, GB Information Management, and holder of 8% of the shares of TelMe is to transfer and take up an Executive Directorship with PostcodeID. Mr Chapman will also subscribe for 6% of the PostcodeID shares. PostcodeID has developed a voice recognition system which integrates with TelMe's National Register Database of 44 million individuals to create an automated system for capturing and confirming voice transmitted data. The first application using the system to register and confirm a caller automatically using just the postcode and the person's name has undergone a successful commercial trial with ntl: Other commercial initiatives, including the use of the system by utilities, motor manufacturers, travel companies and financial services organisations are currently being negotiated by PostcodeID. Commenting on the transaction, Chief Executive of TelMe, Richard Law said: 'The investment in PostcodeID represents an exciting opportunity for TelMe to benefit from the rapid expansion of the automated data capture market. TelMe will benefit both from licensing revenue for every system sold and in terms of added value to our investment in PostcodeID. The business has made huge progress since it was set up last year and, with the development of working products and the successful ntl: trials, the potential value of the investment has increased significantly. I am particularly pleased that Paul Chapman has agreed to take up a Directorship in the new venture. His experience as the co-founder of GB Information Management and Alterian plc will be a great asset to the new venture moving forward.' Managing Director and Chairman of PostcodeID, Jonathan Smith, said: 'This joint venture formally brings together the information management skills of TelMe with the voice recognition and telephony expertise of ICR. The completion of a very successful commercial trial with such a high profile telephony services company as ntl: has validated the efficiencies that the service can bring to all businesses. PostcodeID represents a leading edge fully automated and innovative approach to increasing efficiency within the customer contact sector. Paul Chapman has collaborated with the development of the PostcodeID system and I welcome his dedicated involvement with the Company.' For further information, contact: TelMe Group plc 01244 657333 Richard Law Weber Shandwick Square Mile 020 7950 2800 Richard Hews/Trish Featherstone Notes to Editors About TelMe Group plc TelMe, through its brands of GB Information Management and DataCare, provides a range of Customer Relationship Management ('CRM') products and services to clients such as BSkyB, WHSmith, Britannia Music, Amerada, Trinity Mirror and npower, helping them to understand and manage their millions of customers more effectively in order to increase sales growth, profitability and investment within their businesses. 'National Register' is just one of a number of products and services designed and marketed by TelMe. The system utilises data sources (including the electoral roll and postcode address files) to create a database of over 44 million names and addresses in the UK. TelMe's website is at http://www.gb.co.uk About PostcodeID Limited PostcodeID is a provider of fully automated caller identification services. Founded in 2001 and headquartered in Saltaire, West Yorkshire, PostcodeID enables the automatic recognition of callers by postcode and street names. This allows some processes to be fully automated, minimising the amount of time agents need to spend on calls. The PostcodeID website is at http://www.postcodeid.co.uk About ICR ICR, a UK provider of business solutions for the customer service market was founded in 1996. It is headquartered in Saltaire, West Yorkshire. A top 10 entrant in the 2001 Sunday Times Fast Track 100 list of the fastest growing companies in the UK, the Group specialises in the provision of innovative solutions to the customer service sector. ICR Group is privately owned and related companies include The Independent Consultant Register Ltd, Utilis Solutions Ltd and PostcodeID Ltd. The ICR Group website is at http://www.icrgroup.co.uk This information is provided by RNS The company news service from the London Stock Exchange

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