Trading Statement

Debt Free Direct Group PLC 11 November 2004 11 November 2004 Debt Free Direct Group Plc Trading Update Debt Free Direct Group Plc, the consumer debt advice and solutions company, today releases a trading update ahead of its interim results announcement, which will be during the week commencing 10th January 2005. The market The board are increasingly confident that the scale of the consumer debt problem is significantly greater than we previously estimated. We have recently commissioned independent research and, as a result, our assessment of the size of both the existing market and the potential future market has once again had to be revised upwards. This assessment allows for our view that interest rates are probably near to, or at the top of, their cycle. With regard to the existing market, the research shows that rising interest rates have already taken their toll, as 865,000 people have considered (or are considering) bankruptcy as an option. One in three people is concerned about the impact of rising interest rates on their ability to pay off debts. This is not surprising given that 9% (4.8 million people) spend more than they earn on a regular basis and 5% (2.5 million people) do so every month. Therefore, we anticipate that the number of over-indebted consumers requiring our services in the future will increase substantially. Regulatory change In July 2004 we reported our belief that regulatory change was on the horizon. Since then, The Insolvency Service has established that a review of the Individual Voluntary Arrangement (IVA) is appropriate, particularly in the area of 'consumer debtors'. As a result, we were delighted to hear the news that the Government (through The Insolvency Service) has subsequently set up an IVA Working Group to fully examine this area. We were equally delighted to have been invited to participate in that Working Group. Working towards meeting the demand The Group has continued to make good progress at an operational level. We have enjoyed considerable success in securing media buying deals at less than forecast costs. The benefits of this will be felt over the forthcoming year. In particular, these savings will allow us to increase our advertising spend in the more expensive, high volume, media areas whilst maintaining our margins. We will therefore be well positioned to grow the business at a faster rate than previously anticipated. At the time of the placing (1 October 2003) we announced our ambition to considerably expand our operating capacity, notably with the recruitment of significant numbers of new people. In recent months the emphasis has been on the recruitment of sufficient numbers of call handling and IVA processing staff. Whilst the pace of recruitment has initially proven to be slower than hoped, we have now recruited more staff than was originally envisaged. We believe that this will allow us to achieve our target number of cases for the year. Furthermore, it will mean that we are in a stronger position moving into the next financial year than previously anticipated. Current trading and prospects We believe that the initial recruitment delays followed by later increased capacity will not significantly impact the full year results. Sales for the six months to October 2004 are approximately 63% up on the corresponding period last year. We remain confident that the Group's performance will be in line with brokers' forecasts for the current financial year ending April 2005. Enquiries Debt Free Direct Andrew Redmond (CEO) 01257 240599 Paul Latham (FD) 01257 240529 Citigate Dewe Rogerson 0207 638 9571 Michael Berkeley Sarah Gestetner Fiona Mulcahy Note to Editors Debt Free Direct helps individuals find the best solution to their debt problems, based upon an analysis of their particular financial circumstances. Financial information on an individual is processed through a computer model (The Best Advice Model) developed by Debt Free Direct in order to recommend a solution suitable for that individual's particular financial circumstances. The solutions offered range from basic advice, such as simply destroying credit cards and curbing unnecessary expenditure, to the following solutions: • consolidation loan • re-mortgage • informal arrangement • individual voluntary arrangement (IVA) • bankruptcy Debt Free Direct is unique in the marketplace in that unlike most of its competitors who sell specific products, Debt Free Direct looks to provide the best advice to the consumer and recommends them the most appropriate service. Debt Free Direct is based in Chorley, Lancashire and was admitted to AIM in December 2002. This information is provided by RNS The company news service from the London Stock Exchange
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