Secure Payments Contract Win

RNS Number : 2654F
Eckoh PLC
11 November 2015
 

PRESS RELEASE

11 November 2015

Eckoh plc

Three-Year Secure Payments Contract Win
with Global Multi-Media Retailer


Eckoh plc ("Eckoh", AIM: ECK), the global provider of secure payment solutions and multi-channel customer service, announces that it has secured a significant new three-year contract to provide secure payment services to one of the world's largest multi-media retailers (the "Client"), broadcasting to over 200 million homes worldwide.

The retailer will be using the recently launched tokenisation variant of Eckoh's CallGuard solution, from the Haloh suite of secure payments solutions. By converting sensitive card data into tokenised, non-sensitive data that is useless to hackers and criminals if intercepted, Haloh enables organisations to process the tokenised data without security risk. The key feature that attracted the new Client to this solution is that it is easily implemented, requiring no integration or change to its current IT infrastructure, and can be used to process secure data from any communication channel.

Haloh enables organisations to uphold their security commitment to protect and keep private their customers' personal information. It also means businesses can focus on their core operational objectives and quickly satisfy a significant part of the latest PCI DSS compliance process. The solution is expected to go fully live in Spring 2016, initially in the UK market.

Nik Philpot, CEO of Eckoh, commented: 

"I am delighted to announce this major new contract for our Haloh payment solution. Our payment clients' key goal is to protect their customer data without compromising customer experience. With recent high-profile data breaches highlighting the significant risks organisations take if they do not secure data effectively, we would expect to see demand for our technology only increase. To this end, we continue to evolve our products by developing the latest security systems and to make them flexible enough to accommodate the most challenging IT environments. Our latest tokenisation solution meets these needs exactly and we are excited that this household brand is the latest company to adopt it."

- Ends -

Eckoh plc

Nik Philpot, Chief Executive Officer

Adam Moloney, Group Finance Director

www.eckoh.com                                                                                                                                           Tel: 01442 458 300

 

Buchanan

Sophie McNulty, Gabriella Clinkard, Steph Watson                                                                              Tel: 020 7466 5000

 

N+1 Singer

Shaun Dobson, Alex Wright                                                                                                                       Tel: 020 7496 3000

 

About Eckoh plc

Eckoh is a global provider of secure payment products and customer service solutions, working with organisations in over 10 countries around the world.

Our range of secure payment products removes customer card data from contact centres and IT environments. They are designed to help merchants reduce the risk of fraud and become compliant with the Payment Card Industry Data Security Standards (PCI DSS). Eckoh's CallGuard product can be deployed on the customer's site or hosted in the Cloud. It allows contact centres to take card payments from customers without their agents seeing, hearing or accessing card data in any way. We have been a PCI DSS Level One accredited Service Provider since 2010 and we currently process over $1 billion in card payments annually.

Eckoh's customer service solutions enable payments, transactions and enquiries to be processed without the caller needing to talk to a contact centre agent. This significantly reduces our clients' costs, whilst freeing up their agents to deal with more complex enquiries. These solutions are delivered over the phone, web and mobile devices. Eckoh is the largest provider of such hosted services in the UK.

For more information, visit: www.eckoh.com or www.eckoh.us

 


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