New Reseller Agreement With Servebase

RNS Number : 6432R

Eckoh PLC

08 November 2011

 



For Immediate Release                                                                                            8 November 2011

Eckoh plc

("Eckoh" or "the Company")

Eckoh signs Reseller Agreement with Servebase Global Payment Solutions

Eckoh plc (AIM: ECK), the UK's leading provider of customer service solutions using speech recognition, is pleased to announce a new reseller agreement with Servebase, a global multi-channel payment processing provider.

Servebase, established for over twenty years, is a market leader in providing solutions for a wide range of business industries with a strong client base that includes Intercontinental Hotels Group, Burger King, Virgin Holidays and TUI Travel. The agreement, effective immediately, sees Eckoh providing Servebase with its PCI DSS compliant telephone payments service, EckohPAY, to complement their existing multi-channel payments offering.

The EckohPAY product was developed to target the demand for PCI DSS compliant card processing solutions and is available to Eckoh's indirect partners to resell as a white labelled version.

Ritz Steytler, Chief Executive Officer for Servebase comments: "Eckoh's pedigree in providing telephone payment solutions which are fully PCI DSS compliant provides Servebase with an excellent opportunity to further expand our product offering and provide a fully integrated payment processing solution to the market. We look forward to working in partnership with Eckoh and introducing their capability to our clients."

Nik Philpot, Chief Executive Officer of Eckoh commented: "We are delighted to be working with Servebase and broadening our indirect channel, which has been a strategic focus for the business this financial year. We look forward to a long and prosperous collaboration and one that benefits our mutual clients and delivers value."

Servebase is a leading provider of card processing software solutions and services. Servebase is partnered and accredited with major banks and business partners globally. Commitment to security is demonstrated with compliance to the requirements of the Payment Card Industry Data Security Standard for Level 1 Service Providers.

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Enquiries:

Eckoh plc

Nik Philpot, Chief Executive Officer

Adam Moloney, Group Finance Director

www.eckoh.com                                                                        Tel: [phone]

Buchanan          

Jeremy Garcia, Nicola Cronk, Gabriella Clinkard                           Tel: [phone]

Singer Capital Markets

Shaun Dobson                                                                           Tel: [phone]

Notes to Editors:

About Eckoh plc

Eckoh plc (AIM: ECK) is the UK's leading provider of customer service solutions using speech recognition, and complementary services on the web and mobile.

Eckoh's solutions enable transactions, enquiries or payments to be processed without the caller needing to talk to a contact centre. This significantly reduces its clients' costs, whilst freeing up contact centre agents to deal with more complex enquiries. Eckoh is the largest provider of such hosted services in the UK.

Eckoh's secure and resilient infrastructure has the scalability to handle over 650,000 calls an hour and up to 8,000 calls simultaneously, which means calls can always be answered no matter how unpredictable the circumstances.

For more information, visit: www.eckoh.com

About Servebase Global Payment Solutions

Servebase Global Payment Solutions is one of the leading and long established providers in the payment processing industry, providing a range of high performance and tailor-made solutions covering almost every market and industry sector.

Servebase has the ability to supply processing solutions for some of the most demanding of environments, including systems that provide multi-channel operations such as a combination of Point of Sale, mail order and e-commerce, working across multiple territories. Servebase offer the latest in advanced industry secure solutions, including a PCI-DSS level 1 hosted payment processing service as well as providing PA-DSS compliant software for Chip and PIN processing. Servebase also support additional features including 3-D Secure, Tokenisation, Dynamic Currency Conversion and Multi-Currency.

For more information, visit: www.servebase.com

 

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