Contract Win

Eckoh Technologies PLC 27 June 2006 For Immediate Release 27 June 2006 Eckoh & BT secure 5 year deal with National Rail Enquiries to deliver UK's most ambitious speech solution designed for the mass market Eckoh Technologies plc ("Eckoh"), one of Europe's leading providers of outsourced automated solutions and BT, one of the world's leading providers of communications solutions, today announced an extended 5 year deal worth a minimum of £3 million with National Rail Enquiries to deliver a ground breaking automated train information service which is expected to launch in July 2006. The new speech enabled travel information solution will supersede and enhance the already highly successful TrainTrackerTM service (0871 200 4950), designed to give travellers up to the minute times on direct train times across all 2,500 mainland stations. TrainTrackerTM was built for National Rail Enquiries by Eckoh and strategic business partner, BT in January 2005 and has already proved highly popular with the travelling public; 30% of callers have become repeat users and the service receives more than 225,000 calls per month. It is anticipated that demand for the new service will drive significantly higher call volumes. Chris Scoggins, CEO, National Rail Enquiries commented "Eckoh and BT's experience for providing best of breed self-service technology, combined with their proactive partnership approach and proven track record of serving high and volatile call volumes for the successful TrainTrackerTM service, led me to extend the existing deal. The advanced intelligence of the new TrainTrackerTM service will provide an even more sophisticated, flexible and complete service." Nik Philpot, COO, Eckoh Technologies said: "The extension of our agreement with NRE is a clear indication of their long term commitment to both Eckoh and to the speech recognition technology which has proved so fundamental to the success of TrainTrackerTM. The original service which we developed with our business partner BT has proven to be enormously popular with rail passengers across the UK and has delivered measurable customer service results. Through our partnership with NRE we're looking forward to building on that success by launching the new TrainTrackerTM this summer which we believe will provide the public with an even more comprehensive and convenient service that will drive even higher usage." Eckoh estimates that the UK market for travel related speech automation systems is growing at around 25% per annum year-on-year. In September 2005 "Journey Finder" (the underlying speech recognition technology on which TrainTrackerTM is based) was named 'Product of the Year' in the European Call Centre Awards. Notes to Editors About Eckoh Technologies: Eckoh Technologies plc sets the standard for outsourced automated solutions across Europe, specialising in advanced speech recognition and interactive services. Eckoh enables its clients to communicate more effectively and to enhance their profitability, while making life better for people who use their services. Eckoh has direct contracts to supply hosted Speech Solutions to clients including Vue Cinemas, William Hill, 02, Virgin Mobile, Ideal Shopping Direct, Tote and The London Stock Exchange. In 2003, Eckoh formed a strategic alliance with BT to capitalise on the growing opportunity for speech recognition services in the corporate marketplace. The alliance has supplied speech solutions services to over 20 clients generating more than 40 million minutes of self-service speech transactions and was extended in July 2005 until 2010. The combined strengths of both parties have created an unrivalled and value-added speech proposition and clients of the alliance include: National Rail Enquiries, Parcel force, Barclays Stockbrokers, TD Waterhouse, NIE, Enterprise Rent-A-Car and Three Valleys Water. Eckoh is also a market leader in providing interactive services to large media owners and has amongst its clients ITV, the UK's largest commercial broadcaster, Trinity Mirror, the largest newspaper publisher and IPC, the leading consumer magazines group. Eckoh has a call processing platform of 10,000 lines (capable of handling over 650,000 calls an hour) of which over 8,000 lines incorporate speech recognition technology making it the largest speech enabled call processing platform in Europe. In the year to 31 March 2006 Eckoh Technologies plc generated a turnover of £127 million and had a cash balance of £12.7m. Further information can be found at www.eckoh.com. For further enquiries, please contact Eckoh Technologies plc Martin Turner, Chief Executive Officer Nik Philpot, Chief Operating Officer Adam Moloney, Group Finance Director www.eckoh.com Tel: 08701 100 700 Buchanan Communications Mark Edwards/Jeremy Garcia Tel: 020 7466 5000 This information is provided by RNS The company news service from the London Stock Exchange

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