Zurich contract signed

Capita Group PLC 22 December 2005 22 December 2005 CAPITA SIGNS CONTRACT WITH ZURICH TO SUPPORT THEIR UK LIFE OPERATIONS The Capita Group Plc ('Capita') announces that it has signed a contract with Zurich as an outsourcing partner to deliver business processing activities to support the continued growth of Zurich's UK Life operations. The core contract is valued at £300 million over 10 years. Additionally, Capita will provide further services throughout the term of the partnership as required by Zurich. Capita will deliver customer servicing, policy administration, new business and claims activities and the associated technology. The focus will be to simplify business processes and accelerate technological performance to achieve further improvement. The contract will represent the largest outsourcing partnership to provide open book life and pensions administration services in the UK. Operations and approximately 1040 employees will transfer to Capita with effect from 1 February 2006. Rod Aldridge, Executive Chairman of Capita commented: 'We are proud to have been selected by Zurich as its business partner for UK Life operations. This partnership builds on Zurich's current programme of improving operational excellence. Together our aim is to facilitate step changes in customer service quality and business performance to enable Zurich to remain at the forefront of the UK Life market. This contract significantly expands Capita's activity in the Life and Pensions market and reinforces our position at the forefront of delivering added value outsourced solutions for both open and closed books of business.' Ends For further information please contact: The Capita Group Plc +44 (0)207 799 1525 Rod Aldridge, Executive Chairman Paul Pindar, Chief Executive Shona Nichols, Communications Director Press Office +44 (0)870 2400 488 Zurich UK Life Press Office Debi Isaac Media Relations Manager +44 (0)1793 503810 Helene Barnes, Senior Media Relations Consultant +44 (0)1793 505586 Notes to Editors: Capita announced on 15 September 2005 that it had entered into detailed discussions with Zurich concerning a potential business relationship. The Capita Group Plc is the UK's leading provider of integrated professional support service solutions. The Group's service capabilities encompass customer services, financial services, human resource services, software services, systems and strategic support and property services delivered to both public sector and private organisations. With over 23,000 employees at more than 230 offices across the UK and Ireland, Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2004 of £1,285 million. Capita has secured a number of awards including Best BPO Services Provider 2004. Further information on The Capita Group Plc can be found at: www.capita.co.uk This information is provided by RNS The company news service from the London Stock Exchange

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