Re Contract

Capita Group PLC 11 January 2008 11 January 2008 CAPITA SELECTED BY MARSH LTD AS PREFERRED OPERATIONS OUTSOURCING PARTNER • Agreement worth circa £200 million over 10 years, subject to contract, to enhance service delivery and generate significant cost savings • Current offshore work to transfer to Capita's offshore facilities The Capita Group Plc ('Capita') announces that it has been selected by Marsh Ltd ('Marsh') as preferred partner to transform and deliver Marsh's services, based in Norwich. Subject to final negotiations, the contract to deliver Marsh UK's back office administration functions is estimated to be worth approximately £200 million to Capita over 10 years. Under the agreement, Capita will provide support and processing services to enhance Marsh's broking activities to clients across its business. Marsh UK operations are based in Norwich with some offshored services delivered by an external provider in India. Following due consultation, approximately 650 Marsh employees will transfer under TUPE to Capita and the current offshored work will be transferred to Capita's offshore facilities. Final contract negotiations are underway and service commencement is anticipated to be early April 2008. Capita will undertake a comprehensive transformation programme to enhance service provision to Marsh and its clients while delivering significant reductions in both business unit and transactional operating costs. Alongside this service transformation, Capita will create a service centre based in Marsh's existing Norwich premises with the capacity and expertise to support other work. Paul Pindar, Chief Executive of The Capita Group commented: 'Capita is delighted to be entering this partnership with Marsh, which we believe will provide significant value to both organisations. Our service re-engineering expertise combined with our extensive London insurance market knowledge will enable us to enhance the competitiveness of Marsh in the UK and global insurance markets. The Marsh management team have made strong headway in laying the foundations for service transformation and we look forward to successfully building on this together.' Martin South, CEO of Marsh UK added: 'We have selected Capita as our preferred partner due to its excellent track record of service transformation and delivery in the insurance and wider financial services markets. Capita's proposal provides us with an exciting opportunity to enhance our service quality at reduced cost. Capita has clearly demonstrated their ability to add real value to Marsh both immediately and to support our ambitions.' -ends- For further information: The Capita Group Plc Tel: 020 7799 1525 Paul Pindar, Chief Executive Shona Nichols, Corporate Communications Director Capita press office: Caroline Mooney Tel: 0207 654 2152 or 0870 2400 488 out of hours Marsh: Jason Groves Head of media relations Tel: 020 7357 1455 Note to editors The Capita Group Plc is the UK's leading provider of integrated professional support service solutions. The Group's service capabilities encompass business process outsourcing, (BPO), customer services, administration and support, human resources, ICT, property consultancy, finance & treasury and consultancy delivered to both public sector and private organisations. With 30,000 employees at more than 250 offices across the UK, Channel Islands, Ireland and India, Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2006 of £1,739 million. Further information on The Capita Group Plc can be found at: www.capita.co.uk Marsh, the world's leading insurance broker and risk advisor, has 26,000 employees and provides advice and transactional capabilities to clients in over 100 countries. Marsh is a unit of Marsh & McLennan Companies (MMC), a global professional services firm with more than 54,000 employees and approximately $11 billion of annual revenues. MMC also is the parent company of Guy Carpenter, the risk and reinsurance specialist; Kroll, the risk consulting firm; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. MMC's stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges. MMC's Web Site is www.mmc.com. Marsh's Web site is www.marsh.com. This information is provided by RNS The company news service from the London Stock Exchange

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