Re Contract

Capita Group PLC 31 March 2004 31 March 2004 CAPITA SELECTED AS STRATEGIC SERVICE PARTNER BY THE CHILDREN'S MUTUAL TO ADMINISTER EXISTING SERVICES PORTFOLIO & NEW CHILD TRUST FUND ACCOUNTS Leading children's savings provider, The Children's Mutual, has selected the Capita Group Plc ('Capita') to manage the administration of its existing portfolio of policies and to set up a new joint service infrastructure, providing end to end administration services, to support the new Child Trust Fund (CTF) accounts. The agreement is projected to generate revenues to Capita of £430 million over 20 years, in line with the growth in anticipated levels of policies over the period. This consists of approximately £100 million from administration of the existing portfolio and an estimated £330 million generated by administration of the new CTF accounts, based on The Children's Mutual's forecasts of market share. The Child Trust Fund is a Government initiative under which all children born since September 1, 2002, will be given a £250 or £500 endowment with further incentives for their families to make top-up savings. The Fund will build up over 18 years, providing young people with a stock of assets to invest in their futures. The Government says it hopes the initiative will help strengthen the saving habit of future generations and spread the benefits of asset ownership to all. The Children's Mutual is strongly positioned to become a leading provider in this new market, offering its products and services directly to families and also through a wide range of distribution partners. Given that 670,000 children are born each year and they will all have a CTF the number of people saving for children's financial futures will increase dramatically. As part of the arrangement, Capita will invest £2.5 million in customising existing, proven technology to create a new, bespoke administration and customer service infrastructure for CTF accounts. The new service infrastructure will provide the flexible and scalable, cost effective platform essential for delivering the service within the Government's challenging 1.5% charge cap and meeting the initial bow wave(1) of applicants for the CTF. The Children's Mutual intends to market its own CTF accounts and, in partnership with Capita, to provide CTF products and administration services for other financial services organisations. A significant number of employees working within The Children's Mutual will transfer to Capita on the planned date of 1st June 2004 and the portfolio of existing policies will continue to be administered in Tunbridge Wells. Capita will recruit approximately 100 new employees to administer the CTF accounts from its Life and Pensions business centre located in Gloucester. Customers will experience a seamless service between the two locations through efficient use of technology and shared expertise. Rod Aldridge, Executive Chairman of Capita commented, 'This agreement underlines the continued success of Capita's Life and Pensions business and follows our recent high profile contracts with Prudential International and St. James's Place International. Our high level of commitment to the market is clearly demonstrated by partnering with The Children's Mutual, a recognised leader in saving for children, and our investment in creating a bespoke Child Trust Fund end to end administration system that will be a very attractive option for other financial services organisations wishing to offer this CTF account without the burden of administration.' David White, Chief Executive of The Children's Mutual, commented, 'Our focus is to ensure we provide services that help families give their children a financial springboard into adulthood. We're extremely pleased to have formed this strategic partnership with Capita and believe that together we will provide the best possible support for the new Child Trust Fund as well as continuing to give first class service to our existing policyholders. Capita's ability to provide advanced administration and customer contact services to their wide range of clients and their commitment in extending these service models to our valued customers has already impressed us. This agreement will ensure high quality, cost effective services for both new and existing policyholders of The Children's Mutual. Our alliance provides a powerful combination of market expertise and proven high-quality administration skills.' The Children's Mutual was advised by Troika, the financial services management consultancy company. - Ends - (1) Approximately 1.7m accounts will be opened in quarter 1 2005 for the eligible children born since 1st September 2002 For further information please contact: The Capita Group Press Office 0870 2400 488 Finsbury 020 7251 3801 Mark Harris Anthony Silverman The Child Trust Fund forms part of the Government's strategy for saving and asset ownership for children up to eighteen years of age. The intention to introduce the Child Trust Fund (CTF) was announced in the April 2003 Budget. (CTF) accounts are long term savings accounts that aim to provide eligible children born on or after 1 September 2002 with a substantial asset base when they come of age. As of April 2005, CTF accounts will be available for all children eligible for child benefit and for those children in care. The scheme will operate on a voucher system which will be sent to the parent or legal guardian of the child for that person to open a CTF account in the child's name. Every child will receive a further payment on its seventh birthday of a set amount to be decided. In January 2005 vouchers will start to be issued for the estimated 1.7m children born since 1 September 2002 who are eligible. Notes to editors: The Children's Mutual is the UK's only dedicated specialist in the market for long term savings for children and its mission is to help parents, grandparents and families fulfil their hopes for today's children. It offers a range of savings plans, which are specially designed to do this, by combining the benefits of our 122-year heritage as a trusted mutual society with the latest financial expertise. In 2002 and 2003 The Children's Mutual was voted 'Service Company of the Year' in the annual Financial Adviser LIA Service Awards. The Children's Mutual is a trading name of the Tunbridge Wells Equitable Marketing Group and only provides information about the products of that Group. Further information about The Children's Mutual can be found at: www.thechildrensmutual.co.uk The Capita Group Plc is the UK's leading provider of integrated professional support service solutions. The Group's service capabilities encompass customer services, financial services, human resource services, pensions software services, systems and strategic support and property services delivered to both public sector and private organisations. With over 17,000 employees at more than 200 offices across the UK, Capita is quoted on the London Stock Exchange (CPI.L) with revenues for 2003 of £1081 million. In April 2003 Capita was named Company of the Year in the Royal Bank of Scotland Sunday Times Business Awards. Capita has won Management Today's Most Admired Support Services Company Award in 2001 and 2002. Further information on The Capita Group can be found at: www.capita.co.uk This information is provided by RNS The company news service from the London Stock Exchange

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