Preferred Bidder Status

Capita Group PLC 20 July 2000 CAPITA SELECTED FOR CRIMINAL RECORDS BUREAU PROGRAMME The Criminal Records Bureau today announced that the Capita Group Plc (Capita) has been selected as preferred bidder to undertake the development of the Information Systems infrastructure and ten-year operation on behalf of the new Bureau. Capita will operate the complete process from receiving applications to issuing certificates. The Criminal Records Bureau (CRB) is being established by the Home Office to improve access to criminal record checks for employment related purposes. In particular it will support safer recruitment to protect children and vulnerable adults against those who might wish to harm them. The CRB Chief Executive, Bernard Herdan, said today 'I am delighted to announce that Capita has been selected as our partner for this extremely important venture. Depending on volumes of demand for certificates we estimate the value of the contract to be in the region of £400m over ten years. Capita will provide all of the essential IT infrastructure and business processes to deliver a high standard of service to the public. Capita will be working in partnership with my staff, the police, DfEE, and Department of Health to achieve the CRB's aims of facilitating safer recruitment to protect children and vulnerable adults. The CRB operations will be based on Merseyside. When it is in full operation we expect that up to 1000 new jobs will be created there to deliver the new service.' Mr Herdan added 'Capita's response to our Invitation to Tender offered us the best combination of technical design, customer service, business processes, schedule and price. Capita has been awarded preferred bidder status. We need to work with them for a short period to finalise the contract and hope to be in a position to sign very shortly when the work on the business case and investment appraisal has been completed.' Rod Aldridge, Executive Chairman of Capita commented: 'Our key strength is in delivering modern effective services which combine solid operational experience with the vision of our service designers. We also understand the dynamics of delivering Government Services through partnership. Our network of leading edge customer contact centres already handle over 8 million contacts annually from customers. We deal with 10 million taxpayers, and manage pay and pensions for 3 million people per annum. We are delighted to have been chosen by the CRB as their preferred partner in this project'. For further information please contact: The Capita Group Plc Tel: 020 7799 1525 Rod Aldridge, Executive Chairman Shona Nichols, Marketing Director Hogarth Partnership Limited (for Capita): Tel: 020 7357 9477 James Longfield John Olsen Criminal Records Bureau Tel: 020 7273 4610 Home Office Press Office Notes To Editors 1. The Capita Group Plc is one of the largest and fastest growing professional support services organisations in the UK. The Group delivers a range of integrated solutions encompassing customer services, human resource services, software services, systems and strategic support and property services to both public sector and private organisations. With over 7,500 people at over 100 UK sites, Capita is quoted on the London Stock Exchange with a turnover of £327 million and a market capitalisation of over £4 billion. Capita became a FTSE 100 company in March 2000. For more information, visit our website: www.capita.co.uk 2. The Criminal Records Bureau will undertake criminal record checks for individuals, on application, and in exchange for a fee. The Bureau will issue three types of certificate, each representing a different level of check. 3. The CRB will start registering employers and voluntary groups in March 2001, with the first certificate being issued in summer. Priority will be given to high level checks relating to employment or voluntary service involving contact with children, so this type of certificate will be issued first. 4. On 16 December, Home Office Minister Charles Clarke announced 'The Home Secretary has confirmed that Bernard Herdan, Chief Executive of the Passport Agency, will also be Chief Executive of the CRB. He will chair the CRB Management Board and account to the Home Secretary, to Parliament and to stakeholders for the CRB's performance'. The CRB operates as a separate business unit, publishing its own Business Plan and Annual Report. 5. For more information and for organisations to register an interest, see the website www.crb.gov.uk

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