Holding in Company

Capita Group PLC 23 November 2001 Letter to Capita Group Plc SECTION 198 COMPANIES ACT 1985 We, The Royal Bank of Scotland Group Plc, write to advise you pursuant to Section 198 of the Companies Act 1985 (the Act) that: 1. This notification relates to the ordinary 2p share capital of Capita Group Plc. 2. The number of shares of the person(s) with an interest, for the purposes of sections 208 and 209 of the Act, immediately after the time when the obligation arose, are shown on the schedule below. 3. The identities of the registered holders of these shares and the number of shares held by each holder, so far as is known to us at the date of this notification, are shown on the attached schedule. 4. The percentages quoted on the attached schedule are based on your issued ordinary share capital of 661,219,933, as advised to us by FT Information. 5. None of the shares on the below schedule relates to interests as mentioned in Section 208 (5) of the Act. Letter from R J Hopkins Manager Share Aggregation The Royal Bank of Scotland Group Plc Schedule of registered holders for notification S198-L01/RJH/1118 Registered Holder Number of Shares Percentage BNY GIL Client A/C Nominees Ltd 2,654,321 Bank of New York (Nominees) Ltd 20,658,183 Chase Nominees Ltd 25,901 Direct Line Insurance Plc 136,500 NatWest FIS Nominees Ltd 97,607 Strand Nominees Ltd. 1,000 RBSTB Nominees Ltd 30,000 Total interest of The Royal Bank of Scotland Group Plc 23,603,512 3.56

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