Partnership with GE Capital in 'Zendor.com'

Brown (N.) Group PLC 7 February 2000 N Brown Group plc and GE Capital announce strategic partnership in E-fulfilment N Brown Group plc, the Manchester based direct home shopping company, announces that it has entered into a strategic partnership with GE Capital to develop Zendor.com, the e-commerce fulfilment service for home shopping businesses in the UK. As part of the agreement, GE Capital's international consumer financial services subsidiary, GE Capital Global Consumer Finance, will assist in managing the business. The partnership adds further significant capabilities to Zendor.com's fulfilment strengths. GE Capital's world class experience in global consumer credit, linked with Zendor.com's fulfilment services, now provides a complete solution for Zendor.com's retail and end consumer clients, from on and off line credit facilities through to order processing on a large scale. The main features of the partnership are: - GE Capital will market the enhanced Zendor.com service to its existing and future retailer clients in the UK. - N Brown will benefit from GE's worldwide process, quality, and customer relationship programmes as well as leveraging GE's purchasing power to further reduce costs. - GE Capital's involvement increases the business base and potential revenues of Zendor.com such that it enhances N Brown's expected benefits, both commercially and operationally, from the venture. - GE Capital receives 25% of the equity of Zendor.com in recognition of the enhanced infrastructure it adds to the business. - As part of the venture, N Brown will benefit from 25% of the Zendor.com- generated credit card profits. - Profits of the Zendor.com business will be shared 75%/25% between N Brown and GE Capital respectively. - As well as the infrastructure enhancements that GE Capital brings to Zendor.com with its participation in the partnership, it will pay an additional cash consideration of up to £6.6m to N Brown. - N Brown and GE Capital will work together to explore further and invest in the further exploitation of opportunities in the areas of e-commerce, logistics and information sharing in the UKdevelopment, on a global basis, and the leverage of customer information. Stuart Sinclair, Chief Executive of GE Capital Global Consumer Finance, said: 'We are pleased to become a partner of N Brown. This step allows us to continue to grow our e-commerce capability, and will enable us to service more fully new e-tailers as well as established retailers seeking to participate in e-commerce.' Commenting on this partnership, Jim Martin, Chief Executive of N Brown said: 'GE Capital's leading position and reputation in the credit market will add both depth and further scope to the Zendor.com proposition, while introducing it to a wider audience. Their considerable skills in credit, information, logistics, and customer management, along with the benefits of scale will help N Brown's core home shopping business and Zendor.com to accelerate the realisation of their various strategies.' For further information please contact: Jim Martin On the day: 020 7457 2345 N Brown Group plc Thereafter: 0161 236 8256 Gerald Gradwell/Luisa Winnett Tel: 020 7457 2345 Gavin Anderson & Company Craig Kershaw GE Capital Europe Tel: 020 7302 6145 Notes to Editors: N Brown announced Zendor.com at its interim results last October. The service offers fulfilment, providing everything from assistance with product sourcing; warehousing; provision of call centre services; customer care and accounts support; web site preparation to home delivery, collection and processing of returns. It recently announced a marketing partnership with AHL Services, Inc, to handle fulfilment services for AHL clients operating in the UK. GE Capital is a global, diversified financial services company with assets of approximately $345 billion. A wholly owned subsidiary of General Electric Company, GE Capital, based in Stamford, Connecticut, USA, provides equipment management, mid-market and specialised financing, speciality insurance and a variety of consumer services, such as car leasing, home mortgages and credit cards, to businesses and individuals around the world. GE is a diversified manufacturing, technology and services company with operations worldwide. GE has made it a priority to migrate its traditional 'brick and mortar' businesses to new e-business models. In 1999, e-Business became an official GE initiative, joining Six Sigma, Globalisation and Services as the key growth strategies for the Company. In its first year, GE's e-business initiative yielded more than $1 billion in online sales. For 2000, the Company's e- Business strategic direction is three-fold: ensure that every GE business has a Customer Web Center offering the highest quality service, sales and support online; migrate internal procurement and supplier resources to the web to take advantage of increased productivity and cost savings; and ongoing development of new technologies and services that will contribute to online sales growth.
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