Traffic & Capacity Stats-Aug

British Airways PLC 5 September 2000 TRAFFIC AND CAPACITY STATISTICS - AUGUST 2000 Summary of the headline figures Traffic and capacity continued the trend seen in recent months. Capacity, measured in Available Seat Kilometres, fell by 2.6 per cent in August. Traffic, measured in Revenue Passenger Kilometres, fell by 1.0 per cent comprising a 7.3 per cent growth in premium traffic and a 2.1 per cent decline in non- premium traffic. Passenger load factor rose 1.2 points to 77.7 per cent. This is the strongest August mainline load factor for four years. Cargo continued to improve with a 10.4 per cent increase in Cargo Tonne Kilometres. Market conditions Trading through the summer has been very satisfactory, with load factors hitting levels not seen for several years. Costs Fuel prices have continued to rise and sterling has continued to weaken against the US dollar. Consequently, fuel and oil costs for the current financial year are currently expected to be around £270 million higher than in the previous financial year. Although this is some £50 million higher than the last forecast, it is expected this additional cost will be largely offset by favourable revenue developments. Strategic developments British Airways and KLM extended the exclusivity period for their talks about a possible combination of their businesses. The roll-out of new '21st Century air travel' products continues. New Club World flying beds are now available on the Hong Kong route. The seats have been well-received by customers on the London Heathrow - New York JFK route, with significant rises in customer satisfaction ratings for cabin crew, catering, sleep, privacy, comfort and space. World Traveller Plus, British Airways' new cabin situated between World Traveller and Club World, opened for sale on August 7, for travel from October 29. Currently, tickets are available for services between London Heathrow and New York JFK, Hong Kong and San Francisco. British Airways announced a number of changes for its Winter 2000 schedule. In shorthaul operations out of Heathrow, there are frequency increases for services to Paris Charles de Gaulle, Prague, Bologna, Rome and Munich. In addition, all Tel Aviv services will now operate from Heathrow and will benefit from an increase in frequency from 10 per week to 17 per week. Services to Jersey, Venice and Bilbao from London will transfer from Heathrow to Gatwick. At Gatwick, frequencies to Venice and Barcelona increase. Service reductions include Heathrow - Paris Orly (reduced from six per day to three per day), Gatwick - Verona (three to two per day) and Gatwick - Genoa (from two to one per day). Operations from London to Ljubljana and Salzburg will cease. Longhaul changes include London - Johannesburg becoming a double daily operation, with the addition of an extra weekly flight. A fourth weekly service to Nassau is added, and services to Kuala Lumpur reduce by one frequency to five services per week. British Airways cancelled all Concorde operations in the light of new information received by regulatory authorities from investigations into the cause of the Air France Concorde accident. British Airways remains optimistic that services will resume at some point. As a result of the suspension of Concorde operations, extra Club World capacity will be offered on the London Heathrow - New York JFK route from mid-September. On two daily services, an extra 32 new Club World seats will be available. September 5, 2000 BRITISH AIRWAYS MONTHLY TRAFFIC AND CAPACITY STATISTICS Month of August Financial year to date April through August BRITISH AIRWAYS MAINLINE Change Change SCHEDULED SERVICES 2000 1999 (%) 2000 1999 (%) Passengers carried (000) UK/Europe 2157 2167 -0.5 10496 10505 -0.1 Americas 790 810 -2.5 3844 3832 +0.3 Asia Pacific 191 205 -6.5 947 942 +0.5 Africa & Middle East 288 264 +9.2 1242 1154 +7.7 Total 3427 3446 -0.6 16528 16432 +0.6 Revenue passenger km (m) UK/Europe 1988 2023 -1.7 9566 9611 -0.5 Americas 5409 5549 -2.5 26236 26154 +0.3 Asia Pacific 1877 1977 -5.1 9222 9076 +1.6 Africa & Middle East 1854 1698 +9.2 8093 7493 +8.0 Total 11129 11247 -1.0 53118 52333 +1.5 Available seat km (m) UK/Europe 2797 2907 -3.8 13687 14113 -3.0 Americas 6654 6970 -4.5 33112 33946 -2.5 Asia Pacific 2353 2469 -4.7 12101 12181 -0.7 Africa & Middle East 2513 2348 +7.0 12265 11554 +6.2 Total 14317 14695 -2.6 71166 71795 -0.9 Passenger load factor (%) UK/Europe 71.1 69.6 +1.5 pts 69.9 68.1 +1.8 pts Americas 81.3 79.6 +1.7 pts 79.2 77.0 +2.2 pts Asia Pacific 79.8 80.1 -0.3 pts 76.2 74.5 +1.7 pts Africa & Middle East 73.8 72.3 +1.5 pts 66.0 64.8 +1.2 pts Total 77.7 76.5 +1.2 pts 74.6 72.9 +1.7 pts Revenue tonne km (RTK) (m) Cargo tonne km (CTK) 402 364 +10.4 2016 1772 +13.8 Total RTK 1522 1488 +2.3 7333 6986 +5.0 Available tonne km(m)2125 2120 +0.2 10492 10348 +1.4 Overall load factor(%)71.6 70.2 +1.4 pts 69.9 67.5 +2.4 pts NON-MAINLINE SERVICES Passengers carried (000) 689 792 -13.0 3302 3597 -8.2 Revenue passenger km(m)568 835 -32.1 2551 3467 -26.4 Available seat km (m) 800 1118 -28.4 3766 5165 -27.1 Revenue tonne km (RTK) (000) 54 84 -35.6 236 344 -31.4 Available tonne km (ATK) (000) 82 108 -24.1 386 499 -22.7 TOTAL GROUP SCHEDULED SERVICES (including Deutsche BA, Go, Air Liberte (1999) & Cityflyer Express w.e.f. 5.11.1999 for vlys) Passengers carried (000) 4115 4238 -2.9 19830 20029 -1.0 Revenue passenger km(m) 11696 12082 -3.2 55669 55801 -0.2 Available seat km (m) 15117 15812 -4.4 74932 76960 -2.6 Total RTK (m) 1576 1571 +0.3 7569 7330 +3.3 Available tonne km (m) 2206 2228 -1.0 10878 10847 +.3 Shareholder Value Waterside (HEA3) PO Box 365, Harmondsworth West Drayton, Middlesex UB7 OGB Tel: +44 (0) 20 8738 6947 Fax: +44 (0) 20 8738 9602

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