Trading Statement

Barclays PLC 4 June 2001 June 4, 2001 BARCLAYS PLC PRE-CLOSE BRIEFINGS WITH ANALYSTS Barclays PLC ('Barclays') will be meeting analysts ahead of its close period for the half-year ended 30th June 2001. Notwithstanding generally less favourable market conditions, Barclays made good progress in the first quarter of the year, building on the success of 1999 and 2000. This progress was reflected in good income growth across the Group's diverse portfolio of businesses and a continuing focus on the Group's productivity programme. Overall provisions are moving in line with the risk tendency estimates as disclosed at 31st December 2000. Barclays remains on track to meet its targets through continued income momentum, disciplined cost and risk control and active capital management. As announced in February 2001, Barclays has further segmented its business to give greater detail of performance by business unit. Full restatements of the published results for 2000 that will be used from and including 2001 are set out in the appendices. Key trends below relate to the performance in the first quarter of 2001 and, where applicable and unless stated otherwise, are compared against the equivalent period in 2000. Balance sheet comparisons are in relation to 31st December 2000. Overall income showed good growth relative to the first quarter of 2000, itself a record first quarter for the Group. Net interest income increased compared to the first quarter of last year. In Barclaycard there was continuing good growth in average extended credit balances but at a rate slightly below market. In Personal Financial Services (formerly UK Personal Customers), consumer lending grew strongly relative to the market albeit that, by virtue of the introduction in 2000 of more stringent risk criteria, the growth rate was lower than in the first quarter of 2000. In Wealth Management there was continued good growth in lending volumes. In the first quarter of 2001, The Woolwich mortgage outstandings grew in line with market. In Business Banking, lending growth has been at a slightly slower growth rate than the market. Average UK savings within Personal Financial Services exceeded market growth rates. Deposit balances in Woolwich experienced a net reduction in the first quarter. In Business Banking, deposit balances grew ahead of the market. There was a good improvement in net interest income within Barclays Capital. The overall Group margin fell relative to the second half of 2000. This largely reflected the greater consumption of the total balance sheet by mortgages (lower margin, lower risk assets) consequent on the Woolwich transaction. Cont/d Net fees and commissions experienced good growth in the first quarter of 2001. Barclaycard's fee income continued to grow, with good volume growth from corporate customers. Business Banking's fee income was up quarter on quarter as a result of increased lending and foreign exchange volumes. Barclays Global Investors' assets under management at 31st March 2001 were £520bn, a similar level as 31st March 2000. Fee levels at BGI were significantly higher than those in the same period last year. In Personal Financial Services, growth in net fees and commissions from current and savings account products was partially offset by lower consumer lending related product sales. Wealth Management fees were lower in the first quarter of 2001 mainly as a result of lower levels of funds under management and lower dealing volumes within Stockbrokers. Commissions in The Woolwich rose relative to the same period last year. Dealing profits in Barclays Capital were strong in the first quarter of 2001, and exceeded those in the first quarter of 2000. Costs: Growth in total costs largely reflected the inclusion of The Woolwich. Business as usual costs rose modestly. Strategic investment expenditure was at a similar level to that in the third and fourth quarters of last year, but was ahead of the equivalent period last year. Revenue related costs increased in line with higher income levels. Woolwich costs during the first quarter of 2001 mirrored the post acquisition run-rate. Provisions for bad and doubtful debts: Overall provisions for bad and doubtful debts rose in line with increased activity. Within Personal Financial Services, net provisions fell in the first quarter of 2001, mainly as a result of lower provisions in consumer lending reflecting the introduction in 2000 of the more stringent policies referred to above. The net provision charge at Barclaycard rose as a result of record prior year recruitment, increased UK extended credit balances and the continued strong growth in Barclaycard International lending volumes. Business Banking's net provisions charge increased compared to the first quarter of 2000 as a result of less favourable economic conditions and lower recovery levels, but was lower than the levels seen in each of the third and fourth quarters of 2000. Barclays Capital's provisions were mainly in respect of overseas exposures, and were at similar levels to the first quarter of 2000. Restructuring charge: The Group restructuring programme has continued into 2001 at broadly similar levels. The integration of The Woolwich within the Barclays Group continued according to plan. The Group is on target to deliver the estimated £80m of pre-tax synergies in 2001 referred to at the time of the 2000 results announcement. Goodwill amortisation is being charged at £220m per annum, following the acquisition of The Woolwich. The 2001 interim results will be announced on Thursday 2nd August 2001. (Ends) For further information please contact: Investor Relations Media Relations Ian Roundell/Raghnall Craighead Chris Tucker/Leigh Bruce 020 7699 2961/4525 020 7699 3161/2658 This document contains certain forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act 1995 with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition and performance, including targeted economic profit growth and synergy expectations referred to above. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and circumstances, including UK domestic and global economic business conditions, market related risks such as interest and exchange rates, the policies and actions of regulatory authorities, the impact of competition, and the Group's ability to achieve the estimated synergies relating to The Woolwich (such as the ability to integrate businesses and IT systems within anticipated timeframes, the success of cross-selling products and the ability to share data), a number of which are beyond the Group's control. As a result, the Group's actual future results may differ materially from the plans, goals and expectations set forth in the Group's forward-looking statements. A more detailed list of these factors is contained on page 59 of Barclays Annual Report for 2000. APPENDIX REPORTING OF GROUP STRUCTURE IN 2001 During 2000, significant changes were made to the Group's organisational structure, moving from five major business groups to an organisation based on 23 strategic business units (SBUs), which are supported by shared services. Each SBU has been tasked with identifying and implementing value-maximising strategies, and achieving these by creating advantage for customers through superior products and services. From 1st January 2001, for reporting purposes, the SBUs will be organised into the following business groups: - Personal Financial Services (previously UK Personal Customers) - Woolwich - Wealth Management - Barclaycard - Business Banking - Africa - Barclays Capital - Barclays Global Investors Group structure changes from 2000 The figures in the attached profit and loss accounts have been restated to take account of the following changes relative to 2000. Retail Financial Services is presented as three separate business groups for reporting purposes - Personal Financial Services, Woolwich and Wealth Management. The Masterloan consumer lending business, the Investment Management business, Barclays mortgage business (which were both part of UK Personal Customers), UK Small Business and Africa are no longer reported within Retail Customers. The Masterloan business is now part of Barclaycard, the Investment Management business is now part of Wealth Management and the Barclays mortgage business is now part of Woolwich. UK Small Business now operates within Business Banking and Africa is reported separately. The wholesale clients within the UK and international large commercial banking businesses previously reported within Corporate Banking are now managed by and reported within Barclays Capital. The majority of central and head office costs have been re-allocated to the business groups based on the utilisation of the services supplied. Management of Group capital is the earnings on that part of the Group's capital which is not allocated to the business groups. Operating profit for business groups includes allocations of notional interest based on economic capital levels (see pages 9 and 10). This was previously allocated on the basis of regulatory capital. The business descriptions and comparative figures for the new reporting structure are set out below: Personal Financial Services This business provides a wide range of services and products to personal customers throughout the United Kingdom. It includes consumer lending and Barclays current account, savings and insurance activities. 2000 31.12.00 30.06.00 £m £m £m Net interest income 1,092 547 545 Net fees and commissions 488 248 240 Other operating income 126 63 63 Total income 1,706 858 848 Operating costs (1,010) (494) (516) Provisions for bad and doubtful (277) (110) (167) debts Operating profit 419 254 165 Restructuring costs (51) (15) (36) Profit before tax and exceptional 368 239 129 items Woolwich Woolwich provides personal financial services through multiple delivery channels (including one of the UK's largest independent financial advisory teams). It includes the Group's UK mortgage business and the market leading Open Plan proposition. 2000 31.12.00 ** 30.06.00 * £m £m £m Net interest income 318 209 109 Net fees and commissions 77 60 17 Income from long term assurance 5 5 - business Other operating income 4 4 - Total income 404 278 126 Operating costs (170) (138) (32) Provisions for bad and doubtful (4) (12) 8 debts Operating profit 230 128 102 Fair value adjustment (6) (6) - Restructuring costs (4) (2) (2) Integration costs (7) (7) - Profit before tax and exceptional 213 113 100 items * includes Barclays mortgage business only. ** includes Barclays mortgage business and operating profit of £70m in respect of The Woolwich business from 25th October 2000 to 31st December 2000. Wealth Management Wealth Management serves affluent and high net worth clients globally with bespoke, relationship based services in the areas of banking, investment management, broking and long term financial planning. Wealth Management serves over 1 million clients across 33 countries worldwide. 2000 31.12.00 30.06.00 £m £m £m Net interest income 793 417 376 Net fees and commissions 579 278 301 Income from long term assurance 170 91 79 business Other operating income 32 18 14 Total income 1,574 804 770 Operating costs (906) (480) (426) Provisions for bad and doubtful debts (19) (14) (5) Operating profit 649 310 339 Restructuring costs (41) (30) (11) Profit before tax and exceptional 608 280 328 items Barclaycard Barclaycard provides a full range of credit card services to individual and corporate customers predominantly in the United Kingdom, Germany, France, Spain and Greece. It also provides card payment and processing facilities to retailers and other businesses. 2000 31.12.00 30.06.00 £m £m £m Net interest income 685 341 344 Net fees and commissions 524 269 255 Total income 1,209 610 599 Operating costs (439) (210) (229) Provisions for bad and doubtful debts (304) (168) (136) Loss from joint ventures (2) (2) - Operating profit 464 230 234 Restructuring costs (4) (4) - Profit before tax and exceptional items 460 226 234 Business Banking Business Banking serves the small, mid corporate, larger corporate (up to £ 100m turnover) and agricultural business banking markets in the United Kingdom and Europe. It includes the business leasing operation and specialist sales areas, together with Barclays B2B.com. 2000 31.12.00 30.06.00 £m £m £m Net interest income 1,503 760 743 Net fees and commissions 787 402 385 Other operating income (7) (12) 5 Total income 2,283 1,150 1,133 Operating costs (1,055) (529) (526) Provisions for bad and doubtful (120) (87) (33) debts Income/(loss) from associated (6) 4 (10) undertakings Operating profit 1,102 538 564 Restructuring costs (59) (29) (30) Profit before tax and exceptional 1,043 509 534 items Africa The African businesses provide banking services to personal and corporate customers in sub-Saharan Africa, North Africa and the Indian Ocean. Operations include activities in Botswana, Egypt, Ghana, Kenya, Mauritius, Seychelles, South Africa, Tanzania, Uganda, Zambia and Zimbabwe. 2000 31.12.00 30.06.00 £m £m £m Net interest income 181 92 89 Net fees and commissions 126 66 60 Other operating income 7 5 2 Total income 314 163 151 Operating costs (157) (78) (79) Provisions for bad and doubtful debts (47) (32) (15) Operating profit 110 53 57 Restructuring costs (16) (4) (12) Profit before tax and exceptional items 94 49 45 Barclays Capital Barclays Capital conducts the Group's investment banking business. It operates in the wholesale markets to provide corporate, institutional and government clients with solutions to their financing and risk management needs. Activities include fixed income, foreign exchange, derivatives, structured capital markets and money markets sales, trading and research, debt capital markets, prime brokerage and private equity. 2000 31.12.00 30.06.00 £m £m £m Net interest income 512 259 253 Dealing profits 680 260 420 Net fees and commissions* 474 278 196 Other operating income 39 16 23 Total income 1,705 813 892 Operating costs (1,064) (522) (542) Provisions for bad and doubtful (66) (25) (41) debts Operating profit 575 266 309 Restructuring costs (2) (2) - Profit before tax and exceptional 573 264 309 items * net fees and commissions include £81m (half year ended 30th June 2000: £ 35m, half year ended 31st December 2000: £46m) internal fees for structured capital markets activities arranged by Barclays Capital. Barclays Global Investors Barclays Global Investors (BGI) is the world's largest institutional asset manager, delivering high value investment products and strategies to clients by managing all dimensions of performance: return, risk and cost. BGI offers innovative and competitive investment products in both the advanced active and index categories as well as value chain extensions such as securities lending, cash management, securities crossing and portfolio restructuring. BGI counts some of the most sophisticated investing institutions in the world among its 2,000 clients, in 40 countries. 2000 31.12.00 30.06.00 £m £m £m Net interest income 6 1 5 Net fees and commissions 435 239 196 Other operating income (1) (1) - Total income 440 239 201 Operating costs (381) (214) (167) Operating profit 59 25 34 Other operations 2000 31.12.00 30.06.00 £m £m £m Property management 28 27 1 Central services (26) (16) (10) Management of Group capital* 15 13 2 Operating profit 17 24 (7) Restructuring costs (44) (31) (13) Profit before tax and exceptional items (27) (7) (20) * Management of Group capital is after charging £81m (half year ended 30th June 2000: £35m, half year ended 31st December 2000: £46m) of internal fees for structured capital markets activities arranged by Barclays Capital Head office functions 2000 31.12.00 30.06.00 £m £m £m Operating costs (47) (26) (21) Restructuring costs (11) (9) (2) Total costs (58) (35) (23) Economic capital The quantum of economic capital, which is distinct from regulatory capital, is derived from an estimate of risk, based on contribution to overall Group volatility. Each business group is charged for its use of economic capital, which attracts a cost of risk. The cost of risk is a component of economic profit. The use of economic capital is an integral part of the Group's value-based management principles. Economic profit Economic profit is defined as profit after tax and minority interests excluding goodwill amortisation, less a charge for the cost of average shareholders' funds. Average shareholders' funds now includes purchased goodwill. 2000 £m Profit after tax and minority interests (excluding goodwill 2,524 amortisation) Average shareholders' funds* 10,131 Post tax cost of equity 11% Cost of average shareholders' funds** (1,095) Economic profit 1,429 * Average shareholders' funds includes purchased goodwill. ** A post tax cost of equity of 8.5% has been used for Woolwich goodwill. The amount of economic capital and the associated charge for the cost of risk for each business group is based on an assessment of the capital required to support the assets held in its balance sheet on an economic basis and on the business risk incurred by the business groups, taking into account diversification benefits of the Group's portfolio of businesses. The analysis of economic capital and economic profit by business cluster for 2000 is set out below: Average economic capital Economic Year ended profit 2000 Year ended £bn 2000 £m Personal Financial Services 1.2 129 Woolwich * 0.3 104 Wealth Management 0.8 366 Barclaycard 1.0 214 Business Banking- operating 2.2 486 - sale of subsidiary - 186 Africa 0.2 28 Barclays Capital 1.7 172 Barclays Global Investors 0.1 21 Other operations 0.6 (72) Head office functions - (39) Average economic capital/Economic profit 8.1 1,595 Goodwill ** 1.2 (114) Variance to average shareholders' funds *** 0.8 (52) Total average shareholders' funds 10.1 1,429 (including previously amortised goodwill)/ Economic profit * Average economic capital for Woolwich includes capital attributable to Barclays mortgage business for the full year and to the Woolwich business from 25 October 2000 to 31 December 2000. ** The movement in average goodwill between 30 June 2000 and 31 December 2000 reflects the acquisition of The Woolwich on the 25th October 2000. *** Economic loss represents the cost of equity on the variance between average economic capital and average shareholders' funds less the risk free earnings on this capital. The economic capital required to support the Group's business and to allow for future growth was estimated to be approximately £8.5bn (excluding goodwill) as at 31st December 2000. Risk tendency The Group grades borrowers in order to estimate the probability of a default, which together with data concerning amounts borrowed and recovery rates is used to estimate the annual provisioning rate across the portfolio, termed risk tendency. The Group's risk tendency by business group is set out below: 31.12.00 30.06.00 £m £m Personal Financial Services 240 205 Woolwich ** 95 * 25 Wealth Management 45 40 Barclaycard 300 255 Business Banking 215 205 Africa 20 15 Barclays Capital 115 85 1,030 830 Total assets 31.12.00 30.06.00 £m £m Personal Financial Services 6,562 6,304 Woolwich ** 55,243 * 18,693 Wealth Management 13,352 12,735 Barclaycard 9,805 8,882 Business Banking 41,364 40,011 Africa 2,291 2,345 Barclays Capital 168,894 182,619 Barclays Global Investors 259 255 Other operations and Head office functions 5,440 6,339 Retail life-fund assets attributable to policyholder 8,711 8,014 Goodwill 4,269 188 Total 316,190 286,385 Weighted risk assets 31.12.00 30.06.00 £m £m Personal Financial Services 5,598 5,530 Woolwich ** 28,620 * 9,640 Wealth Management 8,390 7,730 Barclaycard 9,623 8,883 Business Banking 44,017 41,891 Africa 1,661 1,602 Barclays Capital 45,946 45,222 Barclays Global Investors 653 653 Other operations 2,532 2,332 Total 147,040 123,483 * includes Barclays mortgage business only. ** includes Barclays mortgage business and The Woolwich business following the acquisition on 25th October 2000.

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